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Article
Publication date: 5 October 2018

Fan Wu, Yung-Ting Chuang and Hung-Wei Lai

The purpose of this paper is to present a system that analyzes trustworthiness and ranks applications to improve the search experience.

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Abstract

Purpose

The purpose of this paper is to present a system that analyzes trustworthiness and ranks applications to improve the search experience.

Design/methodology/approach

The system adopts pointwise mutual information to calculate comment semantics. It examines subjective (signed opinions, anonymous opinions and star ratings) and objective factors (download numbers, reputation ratings) before filtering, ranking and displaying). The authors invited three experts to check three categories and compared the results using Spearman and two statistics.

Findings

A high correlation between the proposed system and the expert ranking system suggests that the system can act as decision support.

Research limitations/implications

First, the authors have only tested the correlation between the proposed system and an expert ranking system; user satisfaction was not evaluated. The authors plan to conduct a later survey to gather user feedback. Second, the ranking system evaluates applications using fixed weights and disregards time. Therefore, in the future, the authors plan to enable their system to weight recent records over older ones.

Practical implications

User discussion forums, although helpful, have drawbacks. Not all reviews are trustworthy, and forums provide no filtering mechanisms to combat information overload. The solution to this is the authors’ system that crawls a forum, filters information, analyzes the trustworthiness of each comment and ranks the application for the user.

Originality/value

This paper develops a formula to analyze the trustworthiness of opinions, enabling the system to act as decision support when no professional advice is available.

Details

The Electronic Library, vol. 36 no. 5
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 29 November 2022

Yung-Ting Chuang and Ching-Hsien Wang

The purpose of this paper is to propose a mobile and social-based question-and-answer (Q&A) system that analyzes users' social relationships and past answering behavior, considers…

Abstract

Purpose

The purpose of this paper is to propose a mobile and social-based question-and-answer (Q&A) system that analyzes users' social relationships and past answering behavior, considers users' interest similarity and answer quality to infer suitable respondents and forwards the questions to users that are willing to give high quality answers.

Design/methodology/approach

This research applies first-order logic (FOL) inference calculation to generate question/interest ID that combines a users' social information, interests and social network intimacy to choose the nodes that can provide high-quality answers. After receiving a question, a friend can answer it, forward it to their friends according to the number of TTL (Time-to-Live) hops, or send the answer directly to the server. This research collected data from the TripAdvisor.com website and uses it for the experiment. The authors also collected previously answered questions from TripAdvisor.com; thus, subsequent answers could be forwarded to a centralized server to improve the overall performance.

Findings

The authors have first noticed that even though the proposed system is decentralized, it can still accurately identify the appropriate respondents to provide high-quality answers. In addition, since this system can easily identify the best answerers, there is no need to implement broadcasting, thus reducing the overall execution time and network bandwidth required. Moreover, this system allows users to accurately and quickly obtain high-quality answers after comparing and calculating interest IDs. The system also encourages frequent communication and interaction among users. Lastly, the experiments demonstrate that this system achieves high accuracy, high recall rate, low overhead, low forwarding cost and low response rate in all scenarios.

Originality/value

This paper proposes a mobile and social-based Q&A system that applies FOL inference calculation to analyze users' social relationships and past answering behavior, considers users' interest similarity and answer quality to infer suitable respondents and forwards the questions to users that are willing to give high quality answers. The experiments demonstrate that this system achieves high accuracy, high recall rate, low overhead, low forwarding cost and low response rate in all scenarios.

Article
Publication date: 15 July 2021

Yung-Ting Chuang and Hsi-Peng Kuan

This study applies D3.js and social network analysis (SNA) to examine the impact of collaboration patterns, research productivity patterns and publication patterns on the Ministry…

Abstract

Purpose

This study applies D3.js and social network analysis (SNA) to examine the impact of collaboration patterns, research productivity patterns and publication patterns on the Ministry of Education (MOE) evaluation policies across all Management Information Systems (MIS) departments in Taiwan.

Design/methodology/approach

This study first retrieved data from the Ministry of Science and Technology of Taiwan (MOST) website from 1982 to 2015, the Journal Citation Reports (JCR) website, the Web of Science (WOS) website and Google Scholar. Then it applied power-law degree distribution, cumulative distribution function, weighted contribution score, exponential weighted moving average and network centrality score to visualize the MIS collaborations and research patterns.

Findings

The analysis concluded that most MIS professors focused primarily on SCIE-/SSCI-/TSSCI-/core indexed journals after 2005. Professors from public universities were drawn to collaboration and publishing in high-quality-based journals, while professors from private universities focused more on quantity-based publications. Female professors, by contrast, have a slightly higher single-authorship publication rate in SCIE-/SSCI-/TSSCI-indexed journals than do male professors. Meanwhile, professors in northern Taiwan emphasized quantity-based journal publications, while a focus on quality was more typical in the south. Furthermore, National Cheng Kung University has the most single-authorship or intrauniversity publications in SCIE-/SSCI-/TSSCI-/core journals, and National Sun Yat-Sen University published more SSCI-indexed articles than SCIE-indexed articles. All of these findings show that there is an explicit relation between MOE evaluation policies and MIS faculty members' collaboration/publication strategies.

Originality/value

The above findings explain how MOE evaluation policies affected MIS faculty members' collaboration and publication strategies in Taiwan, and the authors hope that such findings can constitute a resource for understanding and characterizing networking with MIS departments in Taiwan.

Article
Publication date: 15 March 2021

Yung-Ting Chuang and Yi-Hsi Chen

The purpose of this paper is to apply social network analysis (SNA) to study faculty research productivity, to identify key leaders, to study publication keywords and research…

Abstract

Purpose

The purpose of this paper is to apply social network analysis (SNA) to study faculty research productivity, to identify key leaders, to study publication keywords and research areas and to visualize international collaboration patterns and analyze collaboration research fields from all Management Information System (MIS) departments in Taiwan from 1982 to 2015.

Design/methodology/approach

The authors first retrieved results encompassing about 1,766 MIS professors and their publication records between 1982 and 2015 from the Ministry of Science and Technology of Taiwan (MOST) website. Next, the authors merged these publication records with the records obtained from the Web of Science, Google Scholar, IEEE Xplore, ScienceDirect, Airiti Library and Springer Link databases. The authors further applied six network centrality equations, leadership index, exponential weighted moving average (EWMA), contribution value and k-means clustering algorithms to analyze the collaboration patterns, research productivity and publication patterns. Finally, the authors applied D3.js to visualize the faculty members' international collaborations from all MIS departments in Taiwan.

Findings

The authors have first identified important scholars or leaders in the network. The authors also see that most MIS scholars in Taiwan tend to publish their papers in the journals such as Decision Support Systems and Information and Management. The authors have further figured out the significant scholars who have actively collaborated with academics in other countries. Furthermore, the authors have recognized the universities that have frequent collaboration with other international universities. The United States, China, Canada and the United Kingdom are the countries that have the highest numbers of collaborations with Taiwanese academics. Lastly, the keywords model, system and algorithm were the most common terms used in recent years.

Originality/value

This study applied SNA to visualize international research collaboration patterns and has revealed some salient characteristics of international cooperation trends and patterns, leadership networks and influences and research productivity for faculty in Information Management departments in Taiwan from 1982 to 2015. In addition, the authors have discovered the most common keywords used in recent years.

Details

Library Hi Tech, vol. 40 no. 5
Type: Research Article
ISSN: 0737-8831

Keywords

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