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1 – 10 of 885The purpose of this paper is to investigate how consumers’ affective goal pursuit influences the relationship between their affect and satisfaction in services. In particular, it…
Abstract
Purpose
The purpose of this paper is to investigate how consumers’ affective goal pursuit influences the relationship between their affect and satisfaction in services. In particular, it examines when affect can directly influence satisfaction and when such an impact is mediated by perceived service quality.
Design/methodology/approach
This research explores consumers’ consumption goals in three different service contexts, i.e., a primarily pleasure-seeking hedonic service context, a primarily arousal-seeking hedonic service context and a utilitarian (non-affect-seeking) service context.
Findings
Results from two studies show that the primary affective consumption goal determines which specific affect can directly influence satisfaction. Other desirable non-primary affect influences satisfaction through the mediation of perceived service quality.
Research limitations/implications
This research focuses on the service contexts in which consumers’ primary consumption goals vary. Further research may focus on the priority and strength of a consumer’s various consumption goals in different services and study how the priority and strength of different consumption goals determine how affect influences quality and satisfaction.
Practical implications
The study provides several insights for service providers and retailers to recognize that consumers’ primary consumption goals may vary in different service contexts, for different consumers, and even at different usage situations. Accordingly, marketers need to develop different strategies for consumer with different goal pursuit in services.
Originality/value
While the literature has documented that consumer affect influences consumer satisfaction in general, it is unclear how different consumption goals influence the impact of affect on satisfaction. This research contributes to the consumer goal literature by demonstrating the importance of primary consumption goals in the post-consumption evaluation of services.
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Xiangchun Li, Yuzhen Long, Chunli Yang, Yinqing Wang, Mingxiu Xing and Ying Jiang
Effective safety supervision plays a crucial role in ensuring safe production within coal mines. Conventional coal mine safety supervision (CMSS) in China has suffered from the…
Abstract
Purpose
Effective safety supervision plays a crucial role in ensuring safe production within coal mines. Conventional coal mine safety supervision (CMSS) in China has suffered from the problems of power-seeking, excessive resource consumption and poor timeliness. This paper aims to explore the Internet+ CMSS mode being emerged in China.
Design/methodology/approach
The evolution of CMSS systems underwent comprehensive scrutiny through a blend of qualitative and quantitative approaches. First, evolutionary game theory was used to analyze the necessity of incorporating Internet+ technology. Second, a system dynamics model of Internet+ CMSS was crafted, encompassing a system flow diagram and equations for various variables. The model was subsequently simulated by taking the W coal mine in Shanxi Province as a representative case study.
Findings
It was revealed that the expected safety profit from the Internet+ mode is 296.03% more than that from the conventional mode. The precise dissemination of law enforcement information was identified as a pivotal approach through which the Internet+ platform served as a conduit to foster synergistic collaboration among diverse elements within the system.
Practical implications
The outcomes of this study not only raise awareness about the potential of Internet+ technology in safety supervision but also establish a vital theoretical foundation for enhancing the efficacy of the Internet+ CMSS mode. The significance of these findings extends to fostering the wholesome and sustainable progress of the coal mining industry.
Originality/value
This research stands out as one of the limited studies that delve into the influence of Internet+ technology on CMSS. Building upon the pivotal approach identified, to the best of authors’ knowledge, a novel “multi-blind” working mechanism for Internet+ CMSS is introduced for the first time.
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Ying Jiang, Junyun Liao, Jiawen Chen, Yanghong Hu and Peng Du
Users' knowledge sharing provides valuable resources for brand community participants and is, therefore, critical for the viability of virtual brand communities. Drawing from both…
Abstract
Purpose
Users' knowledge sharing provides valuable resources for brand community participants and is, therefore, critical for the viability of virtual brand communities. Drawing from both self-determination theory (SDT) and psychological ownership theory, the paper aims to investigate the impact of fulfillment of three basic psychological needs on brand users' knowledge-sharing behavior and examines psychological ownership as a mediator.
Design/methodology/approach
Survey data consisting of 316 valid responses were collected from users of Huawei Pollen Club Community. Confirmatory factor analysis (CFA) confirmed the reliability and validity of measures, and hierarchical linear regression and bootstrapping were used to test all hypotheses.
Findings
Fulfillment of the need for autonomy, relatedness and competence in a virtual brand community boosts users' psychological ownership and has a positive influence on their knowledge-sharing behavior. Furthermore, psychological ownership partially mediates the relationships between the fulfillment of psychological needs and knowledge-sharing behavior. In addition, the authors found that when users participate in more offline brand activities, the positive impact of the fulfillment of the need for relatedness on psychological ownership is strengthened, while the positive impact of the fulfillment of the need for autonomy on psychological ownership is weakened.
Originality/value
The paper contributes to the existing literature by exploring the relationships between fulfilling users' three basic psychological needs and their knowledge-sharing behavior through the mediating role of psychological ownership. The authors also provide insight into how offline brand activities interact with the fulfillment of psychological needs in virtual brand communities.
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Tingli Liu, Ying Jiang and Lizhong Hao
Although short selling has been legalized in China for nearly 10 years, due to the existence of short-sale constraints, its impact on corporate governance of listed companies…
Abstract
Purpose
Although short selling has been legalized in China for nearly 10 years, due to the existence of short-sale constraints, its impact on corporate governance of listed companies remains unclear. This paper aims to examine the impact of short-sale refinancing on earnings quality after the short-selling constraints have been released. The authors further explore whether this impact is subject to the nature of property rights and shareholding structures.
Design/methodology/approach
This study is based on a sample of A-share firms in China for the period 2014–2016. The authors use earnings response coefficients (ERC) as a proxy for earnings quality. To empirically examine this issue, a matching sample is generated by using propensity score matching method (PSM) to reduce sample selection bias.
Findings
This study provides evidence that deregulation of short selling has positive external effect on corporate governance. The results indicate that the potential short-selling opportunities can effectively suppress earnings manipulation and improve earnings quality. However, the impact of short selling on earnings quality varies for companies with different nature of property rights and shareholding structure.
Originality/value
To the best of the authors’ knowledge, this is the first study to investigate the relationship between short selling and earnings quality in the unique setting of short-sale refinancing. This study provides new evidence on the impact of short selling at the micro level and calls for further deregulation of short selling. In addition, this study contributes to existing studies on short-sale refinancing by examining an emerging market.
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Tiesheng Zhang, Ying Wang and Xiangfei Zeng
This paper takes Chinese A-share listed companies from 2007 to 2021 as research samples to investigate the influence of supplier concentration on debt maturity structure and its…
Abstract
Purpose
This paper takes Chinese A-share listed companies from 2007 to 2021 as research samples to investigate the influence of supplier concentration on debt maturity structure and its mechanism. It further analyzes whether the relationship between the two is different in the case of different monetary policies, collateral assets, and total debt. The research conclusion is of practical significance for enterprises to construct a balanced debt maturity structure and prevent financial risks.
Design/methodology/approach
This paper adopts the empirical research method. The data came from the CSMAR database, which eliminated ST and *ST and companies with missing data, resulting in a sample of 20,328. Stata16 was used for statistical analysis.
Findings
There is an inverted U-shaped relationship between supplier concentration and debt maturity structure, and market position and trade credit play an intermediary role. In the case of tight monetary policy, fewer collateral assets, and higher total debt, the inverse U-shaped relationship is more significant.
Originality/value
This paper examines the relationship between supplier concentration and debt maturity structure from a non-linear perspective for the first time, providing theoretical support for enterprises to form a reasonable debt structure, and deepening the theoretical cognition of the relationship between supplier concentration and corporate debt maturity structure.
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Aijun Zhang, Xinxin Li, Pibo Ma, Ying Xiong and Gaoming Jiang
Realistic geometric description is essential for simulating physical properties of warp-knitted velvet fabrics, which are widely used for home-textiles and garments. The purpose…
Abstract
Purpose
Realistic geometric description is essential for simulating physical properties of warp-knitted velvet fabrics, which are widely used for home-textiles and garments. The purpose of this paper is to provide an approach to the description of patterned piles and propose a customized simulation model to realize highly real-time simulation of warp-knitted velvet fabrics in three dimensions.
Design/methodology/approach
Based on knitting technology and structure features, a mathematical model to qualify forming possibility of piles is conducted by assessing underlaps of pattern bars and pile ground bars. When the pile areas and ground areas are classified, a three-dimensional (3D) space coordinate is built, of which the z-axis is divided into equal spaces to form certain multi-layer textured slices. Color and transparency of piles on each textured slice can be computed and generated by mapping to 3D geometrical grid layers with particular mapping relationship. Moreover, piles’ deflection and spatial collision are also taken into account to make sure high uniformity with real fabrics.
Findings
According to the models built, a simulator special for warp-knitted patterned velvet fabrics is programed via Visual C++ and the models are proven practical and easily implemented by comparing simulated effect of one sample with real fabric.
Research limitations/implications
Because of present limited research, 3D simulation of patterned velvet fabrics knitted on double-needle bar Raschel machine as well as 3D shadow effect will be studied in the further research.
Practical implications
The paper includes implications for designing patterned velvet products and shows convenience to instantly see finished effect without sampling on machine.
Originality/value
This paper fulfills a featured simulation method for warp-knitted patterned velvet fabrics in 3D dimensions for the first time.
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Zhihua Ying, Yadong Jiang, Huibin Qin, Liang Zheng and Xiaosong Du
The purpose of this paper is to show how a quartz crystal microbalance modified with poly (epichlorohydrin) (PECH) is fabricated and used for detection of acetone vapor using a…
Abstract
Purpose
The purpose of this paper is to show how a quartz crystal microbalance modified with poly (epichlorohydrin) (PECH) is fabricated and used for detection of acetone vapor using a spin‐coating method.
Design/methodology/approach
Measurements are based on the frequency shifts due to the adsorption of acetone vapor on the surface of the modified electrodes. A first‐order linear time‐invariant (LTI) system model is used to simulate the sensor response.
Findings
It is found that frequency shifts are linear to the concentrations of analyte, and cycle test examination shows good repeatability. The sensitivity to acetone vapor is better than other volatile compounds. A good match result is obtained with the LTI system model.
Originality/value
The device performance opens a potential way for analyzing acetone vapor.
Dongjin Li, Ying Jiang, Shenghui An, Zhe Shen and Wenji Jin
The purpose of this paper is to investigate how young Chinese consumers' money attitudes influence their compulsive buying behavior.
Abstract
Purpose
The purpose of this paper is to investigate how young Chinese consumers' money attitudes influence their compulsive buying behavior.
Design/methodology/approach
In total, 303 undergraduate students from Tianjin and Ningbo (two major cities in coastal China) answered a self‐administered questionnaire.
Findings
Money attitudes were found to significantly affect young Chinese consumers' compulsive buying behaviour. Specifically, the Retention‐Time dimension significantly affected both male and female consumers' compulsive buying. However, the Power‐Prestige dimension only affected male consumers' compulsive buying. Finally, the Quality dimension had a greater impact on male than on female consumers' compulsive buying.
Research limitations/implications
The data were collected in two major cities in the coastal region of China. Given the differences between coastal and inland China, caution must be taken when generalizing the research results to young consumers from inland China.
Practical implications
The discussion of the relationships between young Chinese consumers' money attitudes and their compulsive buying will help marketers and policy makers to better understand these consumers' spending behaviour. Thus, marketers can identify new market opportunities and form marketing strategies to target young consumers in China. On the other hand, policy makers can also form more effective education strategies to help young consumers to spend wisely.
Originality/value
Different from previous research in money attitudes and compulsive behaviour, the research provides an in‐depth overview of how male and female young Chinese consumers perceive money and how their beliefs about money affect their spending.
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Liu Huijie, Yu Mingzhou, Yin Zhaoqin, Jiang Ying and Chen Miaogen
– The purpose of this paper is to investigate competitive effect of source strength and coagulation on the evolution of aerosol size distribution with a continuous source.
Abstract
Purpose
The purpose of this paper is to investigate competitive effect of source strength and coagulation on the evolution of aerosol size distribution with a continuous source.
Design/methodology/approach
A theoretical model was proposed in which the nanoparticle population balance equation with respect to particle size was solved by the sectional method.
Findings
It was found two modes appear when a nanoparticle system was injected by a continuous source.
Originality/value
Through tracing the evolution of particle size distribution with different source strength, the characteristics of two modes as well as their lag-time to approach steady state were deeply investigated.
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As an alternative explanation of incongruent findings in the literature, the purpose of the present study is to introduce the concept of hedonic versus utilitarian service context…
Abstract
Purpose
As an alternative explanation of incongruent findings in the literature, the purpose of the present study is to introduce the concept of hedonic versus utilitarian service context as a moderating variable in the relationship between the affect (pleasure and arousal) and perceived service quality and satisfaction.
Design/methodology/approach
A consumer survey was conducted to test moderation hypotheses, which was analyzed with hierarchical regression equations.
Findings
The results show that pleasure had stronger influences on perceived service quality and satisfaction in the hedonic service context than in the utilitarian service context. Arousal is found to influence perceived service quality and satisfaction in the hedonic service context but not in the utilitarian service context.
Research limitations/implications
It is likely that in hedonic related services, consumers will often use some affective criteria to evaluate service quality, in addition to the traditional service quality measures.
Practical implications
Companies providing hedonic services should modify the content of their services or add novelty stimulus into their services from time to time in order to evoke the most desired consumer emotions and enhance satisfaction.
Originality/value
The proposed moderating effect of service contexts improved predictions and explanations of the theoretical relationship between affect and perceived service quality/satisfaction. It specifies the conditions under which affect will or will not impact perceived service quality and satisfaction.
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