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This study examines the underlying relationships between the critical factors of building information modeling (BIM) implementation and the factors' groupings among architecture, engineering and construction (AEC) organizations in Saudi Arabia. The objectives of the study are to (1) identify the critical factors for BIM implementation, (2) analyze the interrelationships between the critical factors and (3) compare the critical factors between the different organizational characteristics.

First, potential factors were identified through a systematic literature review and interviews with AEC professionals. Then, a questionnaire survey was sent to AEC professionals and the collected data were analyzed using the following techniques and tests: mean score ranking, standard deviation, normalized value, factor analysis (FA), analysis of variance (ANOVA) and post-hoc Tukey test.

The analyses show that 14 factors are critical for BIM implementation in Saudi Arabia. The top critical factors include the existence of standard contracts on data security and user confidentiality, consistent views on BIM among stakeholders and the availability of guidelines for implementing BIM. Of the 14 critical factors, 9 can be grouped into 4 underlying factors: environmental, governmental, legal and organizational. The analysis shows that the criticality of the most critical factors grouped by the FA varies between different levels of BIM competency. Finally, the presence of public–private partnerships (PPPs) in realizing BIM projects is a new and emerging critical factor for BIM implementation in Saudi Arabia.

This study differs from prior works on BIM implementation in Saudi Arabia by using FA to explore the underlying relationships among factors of BIM implementation and the factors' groupings. Based on the FA results, a roadmap for implementing the BIM was developed. These findings will help to purposefully and efficiently customize BIM implementation strategies and initiatives to ensure successful BIM implementation in Saudi Arabia.

This study aims to empirically analyze the symmetries and asymmetries among the critical factors affecting building information modeling (BIM) implementation between countries with different income levels. To achieve that aim, the study objectives are to identify: critical factors affecting BIM implementation in low-, lower-middle-, upper-middle- and high-income countries; overlapping critical factors between countries with different income levels; and agreements on the critical factors between countries with different income levels.

This study identified potential BIM implementation factors using a systematic literature review and semi-structured interviews with architectural, engineering and construction (AEC) professionals. Then, the factors were inserted into a questionnaire survey and sent to AEC professionals in Afghanistan, India, Malaysia and Saudi Arabia. The collected data was analyzed using the following techniques and tests: mean, standard deviation, normalized value, Kruskal–Wallis, Dunn and Mann–Whitney.

Five critical factors overlap between all countries: “availability of guidelines for implementing BIM,” “cost-benefit of implementing BIM,” “stakeholders’ willingness to learn the BIM method,” “consistent views on BIM between stakeholders” and “existence of standard contracts on liability and risk allocation.” Also, the criticality of the factors often differs between income levels, especially between low- and high-income countries, suggesting a significant gap between low- and high-income countries in BIM implementation.

This study differs from prior works by empirically analyzing the symmetries and asymmetries in BIM implementation factors between countries with different income levels (i.e. low-, lower-middle-, upper-middle- and high-income countries).

This study aims to investigate the link between information technology capabilities (ITC) and organizational performance (OP) in the hospitality industry by focusing on the indirect effect of sustainability practices, service innovation (SINO), service improvement (SIMP) and the moderating role of top management support (TMS).

Time-lagged survey data from 488 hotel managers in the United Arab Emirates was used in this study to examine the hypotheses by the PROCESS Macro.

The authors found significant support for our framework, demonstrating that ITC are linked with OP. The study found that ITC and OP are sequentially mediated by sustainability practices, SINO and SIMP. Additionally, the influence of information technology (IT) capabilities on OP is moderated by TMS, whereas TMS also enhances the sequential mediating effect of sustainability practices, SINO and improvement, such that the sequential mediating effect is stronger when TMS is at a high level.

To the best of the authors’ knowledge, this paper is the first to examine the sequentially moderated mediating effect of sustainability practices and then SINO and SIMP between ITC and OP using a time-lagged design in the hospitality industry.