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The purpose of this paper is to understand the applications of metaverse-related technologies in US urban libraries, explore excellent cases of US urban libraries' practices in using metaverse-related technologies to serve patrons and try to find the factor that may affect the application of metaverse-related technologies in libraries at this stage.

To gather information about how and whether libraries use metaverse-related technologies such as three-dimensional (3D) technology, radio frequency identification (RFID), virtual reality augmented reality (AR) and artificial intelligence (AI) in their services. Firstly, the authors visit 150 US urban library websites that are members of the Urban Libraries Council. Secondly, the authors calculate the proportion of services provided by urban libraries that use metaverse-related technologies and introduce outstanding cases. Lastly, the authors discuss the factors that influence the application of metaverse-related technologies in urban libraries in the United States based on data published by the Institute of Museum and Library Services.

Metaverse-related technologies have been widely used in US urban libraries, but there are differences in the popularity of the applications of different technologies. In all, 84% of libraries use 3D technology, mainly in 3D printing services and 3D model building services; 76% of libraries use virtual and augmented reality technologies in their services, mainly concentrated in head-mounted VR device experiences, AR device experiences, virtual tours and virtual exhibitions; 62% of libraries use Internet of things (IoT) technology, mainly in self-checkout machines and book location services. However, AI technologies are less used in libraries, with 28% of libraries mentioning the applications of AI in their services, mainly focusing on intelligent search, virtual assistants and robot librarians. In addition, this study finds that library operating expenditures and population served do not affect the application of metaverse-related technologies in libraries.

This paper provides updated statistical data on the use of metaverse-related technologies in US urban libraries and aims to help library managers understand the overall applications and best practices. With this as an inspiration, they could formulate corresponding development plans to better serve their communities with metaverse-related technologies.

This article aims to understand users' information needs in the metaverse communities and to analyze the similarities and differences between their information needs and those of users in Internet communities.

This study conducted semi-structured interviews with users in the metaverse communities to gather raw data. Grounded theory research methods were employed to code and analyze the collected interview data, resulting in the extraction of 40 initial concepts, 15 subcategories and 5 main categories. Based on Maslow’s hierarchy of needs theory, this paper constructs the hierarchical model of users' information needs in the metaverse communities. It compares the differences between users' information needs in the metaverse and Internet fields.

The user’s information needs in the metaverse communities are divided into two types: deficiency needs and growth needs. Deficiency needs have two levels. The first level is the demand for basic information resources. The second level is the users demand for information assistance. Growth needs have three levels. The first level is the need for information interactions. The second level is the need for community rules. The ownership information in the community rules can provide proof of user status, assets and so on. The third level is the need for users to contribute and share their own created information content.

This article presents the latest research data from in-depth interviews with users in the metaverse communities. It aims to help builders and managers of metaverse communities understand users' information needs and improve the design of virtual communities.

The purpose of this paper is to identify the measures employed in the provision of patron services in Chinese academic libraries responding to the COVID-19 pandemic, noting the challenges and issues inherent in providing substantial services while undergoing a public health emergency.

This paper uses an analytical survey study of 137 Chinese academic libraries using data collected through a combination of website investigation, social media access and direct correspondences.

Over 94% of Chinese academic libraries released COVID-19-related information through their websites; the majority switched their service focus to partly or solely remotely online, including remote access, free electronic resources, virtual references reachable 24/7 and research support services deliverable online; services of print materials were altered to e-books for conveniences.

It should be noted that the survey was conducted from February 12 to April 5, 2020; because of the rapid updates to the library's website and social media channels, the status of their patron services are in the process of dynamic changes and that there should be many libraries that have adopted some patron service methods, but this study is difficult to cover comprehensively. In addition, patron services carried out offline by the surveyed libraries but not disclosed on the online platform could not be analyzed in a way that would be consistent with the data provided by the survey.

By providing evidence of the current status of patron services in Chinese academic libraries during the COVID-19 pandemic, this study helps fulfill the scant empirical attention given to the impact of nationwide public health crises on academic libraries and offers new data of the best practices that help library administrators enhance the impact, efficiency and value of library services to their target community users.

Mobile health service (MHS) can provide users with convenient health services and information to reduce their medical costs from aging or other health issues. Previous studies confirm the underdevelopment of the Chinese MHS. The purpose of this paper is to analyze the factors that affect the intention to use MHS.

This paper develops a research model that integrates personal health differences with theory of planned behavior (TPB) and protection motivation theory (PMT). This model is empirically tested using data from 494 valid questionnaires. Structural equation modeling is used to test the hypotheses.

Perceived vulnerability to disease, perceived severity of disease, response efficacy and self-efficacy positively affect attitude, thereby exerting a positive influence on the behavioral intention to use MHS. Subjective norms also influence users’ behavioral intention. Personal health status and personal health value have quasi-moderating effects on the relationship between attitude and behavioral intention.

This paper presents an early attempt to conceptualize and validate a research model of MHS acceptance by integrating TPB and PMT in a complementary manner. The integrated model provides a holistic view of people’s intention to use MHS by considering health threat beliefs, individual role (i.e. attitude and self-efficacy) and social influences (i.e. subjective norms). Furthermore, this research highlights the role of two individual health characteristics (i.e. personal health status and personal health value) in MHS adoption. These new findings are beneficial toward an in-depth understanding of technology adoption in the MHS context.

This paper aims to analyze high-quality papers on the research of electronic word-of-mouth (eWOM) for product and service quality improvement from 2009 to 2022, in order to fully understand their historical progress, current situation and future development trend.

This paper adopts the bibliometrics method to analyze the relevant literature, including publishing trend and citation status, regional and discipline area distribution, and influential publications. Secondly, the VOSviewer is used for literature co-citation analysis and keyword co-occurrence analysis to obtain the basic literature and research hotspots in this research field.

Firstly, the study finds that the number of publications basically shows an increasing trend, and those publications are mainly published in tourism journals. In addition, among these papers, China has the largest number of publications, followed by the USA and South Korea. Through co-citation analysis of literature and keyword co-occurrence analysis, 22 foundational papers and six main research topics are obtained in this paper. Finally, this paper elaborates on the development trend of the research topic and future research directions in detail.

This is the first paper that uses bibliometrics to analyze and review relevant researches on eWOM for product and service quality improvement, which is helpful for researchers to quickly understand its development status and trend. This review also provides some future research directions and provides a reference for further research.

This study aims to examine the role of women’s career expectations (CEs) in changes in their career advancement (CA) and to determine whether these changes were because of socio-demographic factors.

Multiple linear regression was used to measure the relationship between women’s CEs and CA, as well as the influences that socio-demographic factors (e.g. education) have on that relationship.

Results indicated that CEs had two dimensions (i.e. career rewards and career development) and that career reward expectations had a significantly higher effect on CA than career development expectations. Furthermore, women were very likely to set higher CEs and stronger desires for CA as they became older. Results also showed that education, working years and position level were significantly related to women’s CA.

This study provides new insight into which aspects of women’s CA can be boosted by CEs and how these aspects may be affected by socio-demographic factors. This study can help hotels design better career management strategies to achieve the desired results. The study also provides guidance for women’s career management activities.

This study considers women’s CEs in hotels. The results revealed two dimensions (i.e. career rewards and career development) of CEs and uncovered the influences of socio-demographic factors on women’s CA, for example, age, education, working years and position level.

基于对酒店业两个变量（即职业期望和职业晋升）的理解, 本研究旨在考察职业期望在妇女职业晋升变化中的作用, 并确定这些变化是否由社会人口特征因素引起。

采用问卷调查的方式收集数据。采用多元线性回归来衡量女性职业期望和职业晋升之间的关系, 以及社会人口特征因素（如教育）对这种关系的影响。

结果表明, 职业期望有两个维度（即职业奖励和职业发展）, 职业奖励期望对职业晋升的影响明显高于职业发展期望。此外, 随着年龄的增长, 女性倾向于有更高的职业期望和更强烈的职业晋升愿望。结果还显示, 受教育程度、工作年限、职位级别与女性的职业晋升显著相关。

这项研究为女性职业期望在哪些方面可以促进职业发展以及社会人口特征因素如何影响这些方面受到的提供了新的见解。这项研究可以帮助酒店设计更好的职业管理策略, 以达到预期效果。本研究也为女性的职业管理活动提供了指导。

本研究将职业期望引入酒店业中女性员工职业发展研究。结果显示职业期望的两个维度（即职业奖励和职业发展）, 并揭示了社会人口学因素如年龄、学历、工作年限和职位级别等对女性职业晋升发展的影响, 。

basado en la comprensión de dos variables (es decir, expectativas profesionales y avance profesional) en la industria hotelera, este estudio tuvo como objetivo examinar el papel de las expectativas profesionales en los cambios en el avance profesional de las mujeres y determinar si estos cambios se debieron a factores sociodemográficos.

Se Utilizó Un Cuestionario Para Recopilar Datos. Se Utilizó La Regresión Lineal Múltiple Para Medir La Relación Entre Las Expectativas Profesionales De Las Mujeres Y El Avance Profesional, Así Como Las Influencias Que Los Factores Sociodemográficos (Por Ejemplo, La Educación) Tienen En Esa Relación.

Los Resultados Indicaron Que Las Expectativas De Carrera Tenían Dos Dimensiones (Es Decir, Recompensas De Carrera Y Desarrollo De Carrera) Y Que Las Expectativas De Recompensa De Carrera Tenían Un Efecto Significativamente Mayor En El Avance De La Carrera Que Las Expectativas De Desarrollo De Carrera. Además, Las Mujeres Tenían Más Probabilidades De Tener Expectativas Profesionales Más Altas Y Deseos Más Fuertes Para Avanzar En Su Carrera A Medida Que Envejecían. Los Resultados También Mostraron Que La Educación, Los Años De Trabajo Y El Nivel De Posición Estaban Significativamente Relacionados Con El Avance Profesional De Las Mujeres.

Este Estudio Proporciona Una Nueva Perspectiva Sobre Qué Aspectos Del Avance Profesional De Las Mujeres Pueden Ser Impulsados Por Las Expectativas Profesionales Y Cómo Estos Aspectos Pueden Verse Afectados Por Factores Sociodemográficos. Este Estudio Puede Ayudar A Los Hoteles A Diseñar Mejores Estrategias De Gestión Profesional Para Lograr Los Resultados Deseados. El Estudio También Proporciona Orientación Para Las Actividades De Gestión Profesional De Las Mujeres.

este estudio considera las expectativas profesionales de las mujeres en la industria hotelera. Los resultados revelaron dos dimensiones (es decir, recompensas profesionales y desarrollo profesional) de las expectativas profesionales y descubrieron las influencias de los factores sociodemográficos en el avance profesional de las mujeres, por ejemplo, edad, educación, años de trabajo y nivel de posición.

This paper aims to focus on the research progress of intelligent self-healing anti-corrosion coatings in the aviation field in the past few years. The paper provides certain literature review supports and development direction suggestions for future research on intelligent self-healing coatings in aviation.

This mini-review uses a systematic literature review process to provide a comprehensive and up-to-date review of intelligent self-healing anti-corrosion coatings that have been researched and applied in the field of aviation in recent years. In total, 64 articles published in journals in this field in the last few years were analysed in this paper.

The authors conclude that the incorporation of multiple external stimulus-response mechanisms makes the coatings smarter in addition to their original self-healing corrosion protection function. In the future, further research is still needed in the research and development of new coating materials, the synergistic release of multiple self-healing mechanisms, coating preparation technology and corrosion monitoring technology.

To the best of the authors’ knowledge, this is one of the few systematic literature reviews on intelligent self-healing anti-corrosion coatings in aviation. The authors provide a comprehensive overview of the topical issues of such coatings and present their views and opinions by discussing the opportunities and challenges that self-healing coatings will face in future development.

Online retailers are pioneering the incentivization of customers to generate more product reviews by rewarding them. However, little is known about the impact of reward types on customers' review behavior, including review frequency and sentiment. To address this gap, we investigated the effects of different reward types on customers' review behavior and how these rewards influence customers' review behavior.

We collected secondary data and empirically tested the hypothesis by analyzing the change in reward policy. Regression and two-stage Heckman models were applied to investigate the effects, with the latter used to control potential selection issues.

The results revealed that monetary rewards can stimulate customers to generate more positive product reviews. Furthermore, the reward amount has a negative moderating effect on the aforementioned relationship. Additionally, customer tenure negatively moderates the relationship between monetary rewards and review behavior.

This study contributes to the understanding of user-generated content motivation and provides managerial implications for reward programs.

Recently, sharing economy is gradually accepted by people, and it has expanded from life to knowledge. It is important to encourage people to produce high quality content in knowledge sharing area, and knowledge payment is one of the most effective ways to achieve it. Therefore, the knowledge payment has been regarded as a huge business opportunity, and it is of great meaning to study the development trend and feasibility of knowledge payment. This chapter, through big data methods, analyzes the business model of Zhihu (a Chinese platform of knowledge sharing) after it introduced knowledge payment projects, such as Zhihu Live and Pay Consultation. According to data of Zhihu users’ Q&A, concerned fields and others, this chapter tries to outline its user profile to find out the target groups of different topics, the proper form of knowledge payment and the hot topics of Zhihu Live. Through the analysis of knowledge graph, this chapter finds that Zhihu Live is expected to be the mainstream knowledge payment form in the future, and the most potential topics are mainly focused on science, law, and business. Meanwhile, it establishes a pricing model for Zhihu Live, and provides suggestions for the development of knowledge payment.

This study aims to investigate the effect of post-treatment on anti-corrosion performance of Al coating on the surface of Ti-6Al-4V (TC4) fastener.

The Al coatings with different layer structures were prepared on TC4 by middle-frequency and direct-current combined magnetron sputtering. The cross-sectional morphology and surface roughness of coatings were characterized by scanning electron microscope and atomic force microscope. The corrosion resistance was evaluated by electrochemical method. The monolayer coating was post-treated by Alodine chemical conversion, Ar⁺ bombardment and a combination of two methods above.

The results show that the interfaces in bilayer and trilayer coatings reduce the defects. Ar⁺ bombardment reduces the corrosion current density, and Alodine chemical conversion leads to a higher pitting corrosion potential. The combined post-treatment has the highest polarization resistance.

The corrosion resistance of the Al coating is enhanced as the layer quantity increases. The combination of two post-treatments, Ar⁺ bombardment and Alodine chemical conversion, could achieve an overall improvement in corrosion resistance of Al coating.