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Article
Publication date: 1 February 2024

Zhiwei (CJ) Lin, Wenjie Xiao, Baolin Deng, Changjiang (Bruce) Tao and IpKin Anthony Wong

While the rise of chain restaurants has attracted increasing research interest, few studies have taken servicescape into consideration to examine its effects on transformative…

Abstract

Purpose

While the rise of chain restaurants has attracted increasing research interest, few studies have taken servicescape into consideration to examine its effects on transformative service outcomes. This study aims to assess how social service elements can provide customers with restorative qualities, though social components are considered vital in constituting a dining locale's servicescape (AKA Social Servicescape).

Design/methodology/approach

The study fills the void above by undertaking a survey-based quantitative research method. Using online surveys with a sample of 306 diners, the study employed structural equation modeling to explore a proposed moderated mediation model. A post-hoc interview followed to provide qualitative data to complement the findings developed from surveys.

Findings

Results first point to a positive relationship between social servicescape and attention restoration. Moreover, the authors unveil that substantive servicescape has a moderating effect on the relationship of interest, suggesting the interplay of social and built servicescape in promoting restorative experiences.

Research limitations/implications

Social and built stimuli can be intertwined to offer restorative qualities for customers. Through such an intertwined network of relationships, one may derive better mental health resources from hospitality settings.

Originality/value

This research presents new nuances to the existing field of inquiry by linking social servicescape and restoration through an intertwined network of attentional recovery.

Details

Journal of Hospitality and Tourism Insights, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9792

Keywords

Article
Publication date: 20 August 2018

Wenjie Dong, Sifeng Liu and Zhigeng Fang

The purpose of this paper is to study the modelling mechanisms of several grey incidence analysis models with great influence, including Deng’s grey incidence model, absolute…

Abstract

Purpose

The purpose of this paper is to study the modelling mechanisms of several grey incidence analysis models with great influence, including Deng’s grey incidence model, absolute degree of grey incidence model, slope degree of incidence model, similitude degree of incidence model and closeness degree of incidence model; then analyse the problems to be solved in grey incidence analysis models; and clarify the applicable ranges of commonly used grey incidence models.

Design/methodology/approach

The paper comes to conclusions by means of comparable analysis. The authors compare several commonly used grey incidence analysis models, including Deng’s grey incidence model, absolute degree of grey incidence model, slope degree of incidence model, similitude degree of incidence model and closeness degree of incidence model and give several examples to clarify the reasons why quantitative analysis results of different models are not exactly the same.

Findings

As the intension of each kind of incidence model is clear and the extension is relatively obscure, grey incidence orders calculated by different incidence models are often different. When making actual decisions, incompatible results may appear. According to different characteristics of extraction, grey incidence analysis models can be divided into three types: incidence model based on closeness perspective, incidence model based on similarity perspective and incidence model based on comprehensive perspective.

Practical implications

The conclusions obtained in this paper can help people avoid some defects in the process of actual selection and choose the better incidence analysis model.

Originality/value

The conclusions can be used as a reference and basis for the selection of grey incidence analysis models, it can help to overcome the defects and shortcomings of models caused by themselves and screen out more excellent analytical models.

Details

Grey Systems: Theory and Application, vol. 8 no. 4
Type: Research Article
ISSN: 2043-9377

Keywords

Article
Publication date: 10 October 2023

Brad McKenna, Wenjie Cai and Hyunsun Yoon

Research into older adults' use of social media remains limited. Driven by increasing digitalisation in China, the authors focus on Chinese older adults (aged 60–75)’ use of…

Abstract

Purpose

Research into older adults' use of social media remains limited. Driven by increasing digitalisation in China, the authors focus on Chinese older adults (aged 60–75)’ use of WeChat.

Design/methodology/approach

This study used a qualitative interpretive approach and interviewed Chinese older adults to uncover their social practices of WeChat use in everyday life.

Findings

By using social practice theory (SPT), the paper unfolds Chinese older adults' social practices of WeChat use in everyday life and reveals how they adopt and resist the drastic changes in Chinese society.

Originality/value

The study contributes to new understandings of SPT from technology use by emphasising the dynamic characteristics of its three elements. The authors synthesise both adoptions and resistance in SPT and highlight the importance of understanding three elements interdependently within specific contexts, which are conditioned by structure and agency.

Details

Information Technology & People, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 25 April 2022

Diana Aksenova, Wenjie Cai and Maria Gebbels

This study aims to examine the multisensory experiences of participating in a cooking class and how they shape perceptions of destinations in the pre-trip stage. Performance…

Abstract

Purpose

This study aims to examine the multisensory experiences of participating in a cooking class and how they shape perceptions of destinations in the pre-trip stage. Performance theory and prosumption provide a theoretical lens to investigate how a cooking class influences the pre-trip destination sensescape.

Design/methodology/approach

This study used participatory action research consisting of an immersive Tatarstan cooking class experience with the supporting materials of music and videos, focus group discussions and participant observations.

Findings

Cooking class participants prosume local culture and (re)construct the perceptions of Tatarstan by partaking in cooking classes through a multisensory experience. The pre-trip destination sensescape formation in the cooking class is dynamic, stimulating and memorable. With active engagement in co-creating in the process, such experience significantly strengthens and reshapes the perceptions of a destination.

Practical implications

Cooking classes can be leveraged in pre-trip marketing as a tool to enhance the competitiveness of tourism destinations and contribute to accessible tourism, such as engaging visually impaired tourists’ other heightened senses in experience design and marketing.

Originality/value

This study revealed that participation in cooking classes involves active, embodied and multisensory engagement, which acts as a vehicle of the destination perception change.

Details

International Journal of Contemporary Hospitality Management, vol. 34 no. 9
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 13 October 2020

Maria Gebbels, Xiongbin Gao and Wenjie Cai

This paper aims to provide an action-orientated reflection for promoting gender equality in hospitality, based on Bradley’s (2013) approach that considers the operation of gender…

2309

Abstract

Purpose

This paper aims to provide an action-orientated reflection for promoting gender equality in hospitality, based on Bradley’s (2013) approach that considers the operation of gender in the “production” and “reproduction” spheres of social life. To that end, it reflects on women’s career development in hospitality based on the Western perspective.

Design/methodology/approach

A two-stage thematic analysis of a public research seminar on gender issues in tourism and hospitality were used to explore issues of women’s career development within the intertwining spheres of “production” and “reproduction”.

Findings

Three themes, namely, culture of an open dialogue, bringing men into the equation and educating the future workforce, emerged from data to propose new insights on “what can be done” about gender equality in tourism and hospitality, including practical suggestions for transformations of gender relations in organisations.

Research limitations/implications

This paper contributes new knowledge on women’s career development in the hospitality industry by proposing recommendations to address gender gaps including fostering a culture of an open dialogue based on an inclusive listening environment, recommending changes to organisational policies and culture and integrating the subject of gender into tourism and hospitality curriculum.

Originality/value

By proposing a sociological perspective of gender in hospitality employment informed by Bradley (2013), this study challenges the traditional masculinity and the long-standing gender labour division through education, organisational and daily practices thus tackling fundamental gender issues.

Details

International Journal of Contemporary Hospitality Management, vol. 32 no. 11
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 6 February 2024

Chi Zhang, Kun He, Wenjie Zhang, Ting Jin and Yibin Ao

To further promote application of BIM technology in construction of prefabricated buildings, influencing factors and evolution laws of willingness to apply BIM technology are…

Abstract

Purpose

To further promote application of BIM technology in construction of prefabricated buildings, influencing factors and evolution laws of willingness to apply BIM technology are explored from the perspective of willingness of participants.

Design/methodology/approach

In this paper, a tripartite game model involving the design firm, component manufacturer and construction firm is constructed and a system dynamics method is used to explore the influencing factors and game evolution path of three parties' application of BIM technology, from three perspectives, cost, benefit and risk.

Findings

The government should formulate measures for promoting the application of BIM according to different BIM application willingness of the parties. When pursuing deeper BIM application, the design firm should pay attention to reducing the speculative benefits of the component manufacturer and the construction firm. The design firm and the component manufacturer should pay attention to balancing the cost and benefit of the design firm while enhancing collaborative efforts. When the component manufacturer and the construction firm cooperate closely, it is necessary to pay attention to balanced distribution of interests of both parties and lower the risk of BIM application.

Originality/value

This study fills a research gap by comprehensively investigating the influencing factors and game evolution paths of willingness of the three parties to apply BIM technology to prefabricated buildings. The research helps to effectively improve the building quality and construction efficiency, and is expected to contribute to the sustainability of built environment in the context of circular economy in China.

Details

Engineering, Construction and Architectural Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 7 March 2023

Nguyen M Trang, Brad McKenna, Wenjie Cai and Alastair Maclean Morrison

This research aims to explore generation (Gen) Z's personal branding on social media when job seeking.

1718

Abstract

Purpose

This research aims to explore generation (Gen) Z's personal branding on social media when job seeking.

Design/methodology/approach

Gen Z students, in their final year of university, were interviewed about personal branding, as well as recruiters and career advisors to gain insights into the recruitment process and expectations of online personal brands. Before interviewing, Gen Z students' LinkedIn profiles were examined, and then fed into the interview process.

Findings

Using impression management theory, the findings show that Gen Z perceive online personal brands as a crucial tool to gain more advantage in job markets. A gap was found between desired and perceived selves in Gen Z's online personal brands. Strategies such as effective self-reflection, authentic communication, self-promotion processes, awareness of risks and constantly controlling digital footprints were suggested to build stronger and more coherent personal brands. Gen Z are in favour of a more dynamic, interactive, work-in-process of authentic personal brands.

Originality/value

This research demonstrates the importance of authentically building online personal branding strategies and tactics to bridge the divide between Gen Z's desired and perceived images in personal branding on social media when job seeking.

Details

Information Technology & People, vol. 37 no. 2
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 8 March 2021

Wenjie Wang, Mengran Zhang, Binxia Zhao, Linxue Liu, Ruixuan Han and Nan Wang

The purpose of this paper is to improve the degradation efficiency of Rhodamine B (RhB) by new photocatalytic materials.

272

Abstract

Purpose

The purpose of this paper is to improve the degradation efficiency of Rhodamine B (RhB) by new photocatalytic materials.

Design/methodology/approach

Binary Z-scheme g-C3N4/Bi2WO6 photocatalytic material was synthesized by the one-step hydrothermal reaction. The construction of Z-scheme heterojunction led to the rapid separation of photogenerated electrons and holes, which would degrade RhB into small molecular substances to achieve the purpose of degradation.

Findings

It was found that Bi2WO6/25%g-C3N4 displayed the highest photocatalytic activity, which was about 1.44 and 1.34 times higher than that of pure Bi2WO6 and g-C3N4, respectively. According to the trapping experiments, the superoxide radical (·O2−) was the major active species of the RhB decomposition in Bi2WO6/g-C3N4 catalysts.

Originality/value

The successful synthesis of Z-scheme Bi2WO6/g-C3N4 provides new ideas and references for the design of catalysts with high photocatalytic activity, which should have wide applications in the future.

Details

Pigment & Resin Technology, vol. 51 no. 1
Type: Research Article
ISSN: 0369-9420

Keywords

Article
Publication date: 24 August 2022

Mingli Hu and Wenjie Liu

As the grey systems theory has been widely used in the field of sustainable development (SD) research, in the following, a short literature overview will be put forward, starting…

Abstract

Purpose

As the grey systems theory has been widely used in the field of sustainable development (SD) research, in the following, a short literature overview will be put forward, starting from the usage of these theories in the economic development, social inclusion and environmental protection contributions to the evolving process of SD during 2011–2021. The purpose of this paper is to identify some key studies from all the SD areas in which the grey systems can be used in order to open and to bring the researchers to new domains in which they can reveal their interest and in which they can successfully use the methods offered by the grey systems theory.

Design/methodology/approach

Using the search engine offered by the Google Scholar and the Web of Science (WoS), a literature review has been performed for the grey systems applications on SD research on both grey relational analysis (GRA) and grey forecasting. In addition, some grey evaluation theories – clustering evaluation models and grey target decision models – have also been presented.

Findings

Many grey models are widely used in the field of SD. Compared with other methods such as grey prediction, grey evaluation and decision-making model, GRA technology is the most used method, and the research using this method is more than three times that of all other methods.

Research limitations/implications

The present paper identifies some of the most representative examples in which the grey system theory (GST) has been used, but, in the same time, there are a lot of studies that have not been mentioned here due to the lack of space.

Originality/value

The present paper focuses on the SD applications in which GST has been successfully used, bringing to the reader a general overview on this field and, in the same time, enables new research perspectives.

Details

Grey Systems: Theory and Application, vol. 12 no. 4
Type: Research Article
ISSN: 2043-9377

Keywords

Article
Publication date: 23 November 2012

Chihli Hung, Chih‐Fong Tsai, Shin‐Yuan Hung and Chang‐Jiang Ku

A grid information retrieval model has benefits for sharing resources and processing mass information, but cannot handle conceptual heterogeneity without integration of semantic…

Abstract

Purpose

A grid information retrieval model has benefits for sharing resources and processing mass information, but cannot handle conceptual heterogeneity without integration of semantic information. The purpose of this research is to propose a concept‐based retrieval mechanism to catch the user's query intentions in a grid environment. This research re‐ranks documents over distributed data sources and evaluates performance based on the user judgment and processing time.

Design/methodology/approach

This research uses the ontology lookup service to build the concept set in the ontology and captures the user's query intentions as a means of query expansion for searching. The Globus toolkit is used to implement the grid service. The modification of the collection retrieval inference (CORI) algorithm is used for re‐ranking documents over distributed data sources.

Findings

The experiments demonstrate that this proposed approach successfully describes the user's query intentions evaluated by user judgment. For processing time, building a grid information retrieval model is a suitable strategy for the ontology‐based retrieval model.

Originality/value

Most current semantic grid models focus on construction of the semantic grid, and do not consider re‐ranking search results from distributed data sources. The significance of evaluation from the user's viewpoint is also ignored. This research proposes a method that captures the user's query intentions and re‐ranks documents in a grid based on the CORI algorithm. This proposed ontology‐based retrieval mechanism calculates the global relevance score of all documents in a grid and displays those documents with higher relevance to users.

Details

Online Information Review, vol. 36 no. 6
Type: Research Article
ISSN: 1468-4527

Keywords

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