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Article
Publication date: 22 December 2020

Vikas Thakur and Somesh Sharma

The day-by-day escalating quantity of healthcare waste (HCW), has made waste handling and management a challenging issue for ensuring environmental quality. Developing nations…

Abstract

Purpose

The day-by-day escalating quantity of healthcare waste (HCW), has made waste handling and management a challenging issue for ensuring environmental quality. Developing nations like India face huge difficulties in handling healthcare solid wastes (HCSW) because of the extra population burden. Hence, the present study seeks to evaluate the role of various stakeholders, under the following four performance areas: “collection and segregation of HCSW,” “storage and transportation of HCSW,” “special measures for handling HCSW” and ‘awareness among the various stakeholders of handling and managing the HCSW.”

Design/methodology/approach

The study targets the primary data from 323 stakeholders across 35 hospitals in Himachal Pradesh, India, to assess the environmental awareness level among various stakeholders. Data were analyzed using preliminary descriptive statistics, and further statistical testing was done using one-way ANOVA in SPSS version 20.0.

Findings

Results highlight that most hospitals lack the following areas: segregation of HCSW, marking of zones and bags carrying infectious HCSWs, inadequate transportation facilities, bad handling and storage practices and recycling without chemical disinfection.

Practical implications

The study's findings will help the hospitals' administration and State Pollution Control Board to design training programs for all the stakeholders involved in managing HCSW. The proper recycling of the HCSW will reduce the adverse environmental impact and ensure the environmental quality within the hospitals and surroundings. The preparation of appropriate policy for the collection, storage and transportation of HCSW from the hospitals to the treatment centers will ensure the cleaner delivery of healthcare services to society.

Originality/value

The present study is the first of its kind, where the primary data were collected from the various stakeholders involved in the handling of HCSW at various healthcare establishments (HCEs) in Himachal Pradesh, India.

Details

Management of Environmental Quality: An International Journal, vol. 32 no. 3
Type: Research Article
ISSN: 1477-7835

Keywords

Article
Publication date: 17 January 2022

Vikas Thakur, Dibya Jyoti Parida and Vivek Raj

Smart cities in India are going to be a reality very soon by turning challenges into opportunities for the society. However, due to rapid increase in population burden, fast…

Abstract

Purpose

Smart cities in India are going to be a reality very soon by turning challenges into opportunities for the society. However, due to rapid increase in population burden, fast urbanization and growing demand of advanced services in the smart cities, the quantity of per capita municipal solid waste (MSW) has escalated. Moreover, the COVID-19 pandemic has further challenged the municipal solid waste management (MSWM) system with the increasing amount of infectious wastes coming from households (HHs), quarantine centers, healthcare facilities, vaccination centers, etc. Therefore, the present study attempts to explore and analyze the various dimensions of sustainable MSWM system in the smart cities.

Design/methodology/approach

The study identifies 13 factors of sustainable MSWM system from the literature, field surveys and stakeholders' opinions. Thereafter, stakeholders' opinions are collected and analyzed using total interpretive structural modeling (TISM) approach to explore the interrelationships among the factors of sustainable MSWM system. These relationships are further validated through the empirical investigation of the real-life case study of Rourkela Municipal Corporation (RMC), Odisha, India.

Findings

The TISM approach places all 13 factors into six levels in the hierarchical digraph depending upon the inputs received from the various stakeholders on their interrelationships. Study also validates the proposed TISM model by collecting the data of RMC, Odisha, on the development of MSWM system over the period of 2015–2021.

Practical implications

The study also highlights various implications for the other developing cities and stakeholders to set up the roadmap for developing the sustainable MSWM system. Study defines “IT platform” and “awareness among citizens” as the base of the sustainable MSWM system in any smart city.

Originality/value

The present study is the first of its kind to explore the interrelationships among the factors of sustainable MSWM system by using TISM approach. Moreover, the proposed TISM framework is further validated through the empirical journey of one of the smart cities in India.

Details

International Journal of Productivity and Performance Management, vol. 73 no. 2
Type: Research Article
ISSN: 1741-0401

Keywords

Article
Publication date: 29 September 2021

Md Kamal Hossain and Vikas Thakur

This paper aims to explore the drivers of sustainable healthcare supply chain (SHCSC) performance measurement through extensive literature review and experts' opinions. The…

Abstract

Purpose

This paper aims to explore the drivers of sustainable healthcare supply chain (SHCSC) performance measurement through extensive literature review and experts' opinions. The drivers are then scrutinized and their priority vector is calculated to provide quality and cost-effective healthcare supply chain (HCSC) services.

Design/methodology/approach

The drivers of the SHCSC performance measurement are validated using the grey-Delphi technique. After validating the drivers, they are prioritized using the grey-analytic hierarchy process (G-AHP), a multi-criteria decision-making tool.

Findings

The findings of the study highlight the prioritized drivers based on the preferences given by the experts. The findings of the study highlight the most prioritized drivers of healthcare (HC) by-product management system, coordinating and facilitating green suppliers in the HCSC and green packaging of pharmaceutical as well as other essential items.

Practical implications

The HCSC managers should coordinate with all the stakeholders across the supply chain and involve them in the decision-making process to make products and services greener and become complicit in complying with the sustainable policy guidelines. The study highlights the strategic policy and managerial implications for implementing sustainability in the HCSC.

Originality/value

The validation and prioritization of the drivers of SHCSC in developing nations' contexts is the key contribution of the study. Grey-AHP enables a practical approach towards enhancing the sustainability of the HCSC and opening the doors for generalizing the study for future research works.

Details

International Journal of Quality & Reliability Management, vol. 39 no. 3
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 18 October 2023

Md Kamal Hossain and Vikas Thakur

The promulgation of group purchasing organizations (GPOs) into the healthcare (HC) sector is an invaluable procurement strategy to manage the suppliers effectively. This study…

Abstract

Purpose

The promulgation of group purchasing organizations (GPOs) into the healthcare (HC) sector is an invaluable procurement strategy to manage the suppliers effectively. This study aims to identify and prioritize the factors of integrating GPOs into the HC sector on the perspectives of the developing countries such as India.

Design/methodology/approach

The factors are identified from current literature exploration, experts’ support and experience surveys. The factors are scrutinized and shortlisted using the Delphi technique and analysed further using the best-worst model method.

Findings

The findings of the study highlight the cost reduction, fair distribution of savings and healthcare supply chain (HCSC) data standardization among others to be the most prioritized drivers. The consulting services provided by GPOs including training and development as a result of high competitiveness in the HC market has been prioritized the least.

Practical implications

The study bears some important implications for decision and policymakers. The managers should consider factors, namely, cost reduction, fair distribution of savings and HCSC data standardization on a priority basis that acts as motivation for the HC providers to join the GPOs.

Originality/value

The study provides valuable insights for HC providers to participate in the GPOs for cost savings and enhance the performances.

Details

International Journal of Pharmaceutical and Healthcare Marketing, vol. 18 no. 1
Type: Research Article
ISSN: 1750-6123

Keywords

Article
Publication date: 17 August 2023

P.S. Biswa Bhusan Sahoo and Vikas Thakur

Supply chain finance (SCF) is an advanced financing solution for medium and small organizations. However, due to its nascent stage, SCF is still struggling with its application in…

Abstract

Purpose

Supply chain finance (SCF) is an advanced financing solution for medium and small organizations. However, due to its nascent stage, SCF is still struggling with its application in the supply chain. The blockchain application in SCF can bring lots of opportunities and smart techniques to deal with financing to organizations. However, some factors restrict the proper adoption of blockchain in SCF. Therefore, this study aims to identify and analyze the factors obstructing blockchain adoption in SCF.

Design/methodology/approach

The present study applied a hybrid fuzzy DELPHI-AHP-DEMATEL to validate and analyze the factors. The fuzzy Delphi techniques were adopted to validate the identified factors. Thereafter, the analytic hierarchy process (AHP) has been used to prioritize the validated factors. Further, the decision-making trial and evaluation laboratory (DEMATEL) method has opted to classify the factors into cause-and-effect groups.

Findings

The result of the study revealed that lack of technological competence and confidentiality leaking are the most prioritized factors and act as the prime factors for the obstacles in the blockchain application in the SCF. The application of the DEMATEL method revealed that the highest causing factor is authenticity, and the highest effecting factor is high cost.

Practical implications

The current study enhances the knowledge and information of managers and policymakers about the challenges associated with the blockchain application in SCF as well as provides better insight to deal with various factors obstructing blockchain adoption in SCF.

Originality/value

The current study is the first of its kind, where factors obstructing blockchain adoption in SCF are identified and validated with the help of experts and practitioners by incorporating the fuzzy Delphi method. Thereafter, the validated factors are prioritized by using fuzzy AHP and fuzzy DEMATEL techniques helps to identify the cause-and-effect group, which opens the door for future research work.

Details

International Journal of Quality & Reliability Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 28 February 2023

P.S. Biswa Bhusan Sahoo and Vikas Thakur

To stabilise the financial flow and ensure the smooth operations of the micro, small and medium enterprises (MSMEs), supply chain finance (SCF) is one of the efficient alternative…

Abstract

Purpose

To stabilise the financial flow and ensure the smooth operations of the micro, small and medium enterprises (MSMEs), supply chain finance (SCF) is one of the efficient alternative solutions suggested by various researchers and practitioners. The application of blockchain technology (BT) could maximize the capability and performance of the SCF throughout the supply chain. Therefore, this study aims to identify and analyse the factors of implementing BT-embedded SCF solutions for Indian MSMEs.

Design/methodology/approach

The total interpretative structural modeling (TISM) methodology is applied to explore the hierarchical as well as non-hierarchical relationships among the factors of implementing BT-embedded SCF solutions in Indian MSMEs. Thereafter, the fuzzy-cross-impact matrix-multiplication (F-MICMAC) approach is opted to classify all the factors into four groups depending upon their driving and dependence powers in the overall TISM hierarchy.

Findings

The result of this study revealed that “real-time exchange of information” and “transparent platform” are the most influential factors and play important role in the application of blockchain in SCF in Indian MSMEs. The real-time exchange of information ensures the easy and quick access to data by any partner across the supply chain and, also the data and information remain secure.

Practical implications

The findings of this study help the MSMEs and supply chain managers to implement the blockchain-embedded solutions to overcome the traditional SCF challenges and obstructions by setting up short-term as well as long-term policies and will open the door for future research work.

Originality/value

To the best of the author’s/authors’ knowledge, this study is the first of its kind, where the data is collected from field experts to identify the factors influencing the blockchain-embedded SCF adoption in Indian MSMEs’ perspectives, to tackle the flaws of SCF and strengthen the MSMEs.

Details

Journal of Business & Industrial Marketing, vol. 38 no. 11
Type: Research Article
ISSN: 0885-8624

Keywords

Article
Publication date: 26 May 2022

Md Kamal Hossain, Vikas Thakur and Yigit Kazancoglu

The study aims to identify and analyse the drivers of resilient healthcare supply chain (HCSC) preparedness in emergency health outbreaks to prevent disruption in healthcare…

Abstract

Purpose

The study aims to identify and analyse the drivers of resilient healthcare supply chain (HCSC) preparedness in emergency health outbreaks to prevent disruption in healthcare services delivery in the context of India.

Design/methodology/approach

The present study has opted for the grey clustering method to identify and analyse the drivers of resilient HCSC preparedness during health outbreaks into high, moderate and low important grey classes based on Grey-Delphi, analytic hierarchy process (AHP) and Shannon's information entropy (IE) theory.

Findings

The drivers of the resilient HCSC are scrutinised using the Grey-Delphi technique. By implementing AHP and Shannon's IE theory and depending upon structure, process and outcome measures of HCSC, eleven drivers of a resilient HCSC preparedness are clustered as highly important, three drivers into moderately important, and two drivers into a low important group.

Originality/value

The analysis and insights developed in the present study would help to plan and execute a viable, resilient emergency HCSC preparedness during the emergence of any health outbreak along with the stakeholders' coordination. The results of the study offer information, rationality, constructiveness, and universality that enable the wider application of AHP-IE/Grey clustering analysis to HCSC resilience in the wake of pandemics.

Details

International Journal of Emerging Markets, vol. 18 no. 6
Type: Research Article
ISSN: 1746-8809

Keywords

Article
Publication date: 18 June 2021

Md Kamal Hossain, Vikas Thakur and Sachin K. Mangla

Due to the rapid surge in the number of COVID-19 cases in India, the health-care supply chain (HCSC) disruptions and uncertainties have increased manifold posing severe challenges…

1192

Abstract

Purpose

Due to the rapid surge in the number of COVID-19 cases in India, the health-care supply chain (HCSC) disruptions and uncertainties have increased manifold posing severe challenges to health-care facilities and significantly hampering the functioning of the health industry. This study aims to propose a hierarchical structural model of enablers of HCSC in the COVID-19 outbreak and identifies inter-relationships among them in the health-care market.

Design/methodology/approach

Enablers of emergency HCSC have been identified through extensive literature review and experts’ opinions. Subsequently, total interpretive structural modeling (TISM) and cross-impact matrix-multiplication (MICMAC) analysis have been implemented to determine the hierarchical inter-relationships among enablers and classify them according to their contribution to the overall system.

Findings

The research has identified and validated 15 enablers of the emergency supply chain in health-care businesses. The study resulted in a seven-level hierarchical structural model based on enabler’s driving and dependence powers. Further, the application of MICMAC analysis resulted in the classification of enablers into four groups, namely, autonomous, dependent, linkage and independent group.

Research limitations/implications

This study would help health professionals, policymakers and academia to implement the theoretical model constructed to alleviate the effect of COVID-19 by improving the HCSC performances in pandemic situations. This study has social and economic implications in terms of cost-effective and efficient delivery of care services in health emergencies.

Originality/value

The proposed theoretical model constructed is a new effort addressing the issues of HCSC in the COVID-19 crisis. Procedural implementation of TISM and MICMAC analysis in this study would help researchers to grasp concepts in a very lucid manner. The present study is one of the very few studies analyzing enablers in pandemic situations by implementing the TISM approach.

Details

Journal of Business & Industrial Marketing, vol. 37 no. 8
Type: Research Article
ISSN: 0885-8624

Keywords

Article
Publication date: 16 October 2020

Md Kamal Hossain and Vikas Thakur

With the rising needs of health-care (HC) services during the health outbreaks, it is essential to upgrade the existing HC delivery infrastructure. The study aims to prioritize…

1498

Abstract

Purpose

With the rising needs of health-care (HC) services during the health outbreaks, it is essential to upgrade the existing HC delivery infrastructure. The study aims to prioritize and highlight the interrelationships among the key factors of the smart health-care supply chain (HCSC) by implementing the concept of Industry 4.0.

Design/methodology/approach

The key factors of implementing Industry 4.0 in HCSC have been identified through extensive literature review and stakeholders' opinions. To achieve the abovementioned objectives, the present study proposed hybrid multi-criteria decision-making (MCDM) tools, namely, the fuzzy-analytic hierarchy process (AHP) and fuzzy- decision-making trial and evaluation laboratory (DEMATEL). The Fuzzy-AHP prioritized the factors of implementing Industry 4.0 in HCSC, while the cause–effect relationships among the factors have been explored using fuzzy-DEMATEL.

Findings

The results of the study indicated that HC logistics management (HCLM) is the most prioritized factor of implementing Industry 4.0 in HCSC, followed by the integrated HCSC, then sustainable HCSC practices, HCSC innovation and technological aspects, HCSC institutional perspectives, HCSC competitiveness, social aspects and economic factors of HCSC. The cause–effect analysis has highlighted integrated HCSC, HCLM, HCSC competitiveness and social aspects as the cause group factors and they are the critical success parameters for implementing Industry 4.0 in the HCSC.

Practical implications

The results of the study can be useful for policymakers, humanitarian organizations, health administrators and other decision makers considering the smartening of HCSC to enhance the operational performance of health facilities.

Originality/value

This is one of the few studies to have been conducted so far in which the subfactors of HCSC implementing Industry 4.0 have been identified and analyzed using the fuzzy-AHP and fuzzy-DEMATEL hybrid approach.

Details

Benchmarking: An International Journal, vol. 28 no. 2
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 31 January 2024

Md Kamal Hossain and Vikas Thakur

The study aims to envisage upon conceptualizing and developing the scales of smart health-care supply chain (HCSC) performance in the era of the fourth industrial revolution.

Abstract

Purpose

The study aims to envisage upon conceptualizing and developing the scales of smart health-care supply chain (HCSC) performance in the era of the fourth industrial revolution.

Design/methodology/approach

This study has implemented structural equation modelling to analyse the survey data. To analyse the collected data from the field investigation involving a sample size of 323, the IBM SPSS AMOS 26 software package is considered to implement exploratory factor analysis (EFA) and confirmatory factor analysis (CFA) in this study.

Findings

The measurement model of the study developed using EFA and CFA has resulted in validating 32 items out of the 42 items. Resultantly, the analysis using the above-mentioned tools and the parsimony of items to scale development makes it more susceptible to contributing significantly to the current HCSC literature.

Research limitations/implications

The HC providers need to consider a holistic and systematic approach while taking into account the constructs of smart HCSC performance, specifically, the effect of HCSC responsiveness and industry 4.0 between the independent and dependent variables. The scales are validated from the perspectives of developing countries such as India, and hence, their generalizability with respect to first-world countries is practically limited.

Originality/value

The scales validated in this study would facilitate managers and key decision-makers to apply the various elements of HCSC practices, gauge the application of these scales and monitor the performance of health-care facilities.

Details

Journal of Global Operations and Strategic Sourcing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2398-5364

Keywords

1 – 10 of 52