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Rather than seeing affect as an “aspect” of experience at odds with the supposedly “rational” or “academic” activities of the classroom, affect determines the experience of life itself – including how we teach and how we learn. Through ethnographic vignettes, this chapter explores the challenging and risky terrain of “trauma affect” within the context of an international women's university in Bangladesh. In response to this exploration, the chapter then discusses the importance of “teaching from the heart” in higher education (HE), or in other words, of using trauma-informed or affective pedagogies in responding to the pain of others.

This edited volume brings feminist theory, critical pedagogy, and trauma theory in conversation with one another in order to analyze how gender-based violence is being discussed in educational settings. Lines of inquiry include how and why this topic is being carried out, suggestions for the future, as well as recognition and respect for the emotional toll embedded within these important conversations. In the introduction to the volume, the editors lay the foundation for understanding how the genres and topics communicate with one another to contextualize learning as intellectual, emotional, reciprocal, and ever-changing.

In this chapter, the authors illustrate how the use of ethnographic methods as a mode of cultural inquiry can support educators in developing students’ competencies to navigate in and across cultural contexts. The authors report on an undergraduate service learning course held at the University of California, Los Angeles, which combines attendance in a university class with weekly visits to a play-based after-school club located in a multicultural immigrant community. The chapter draws examples from the required field notes written by undergraduate students about their visits to the after-school club, as well as oral comments by the students gathered through interviews. As a way of offering practical engagement in the lifeworlds of the demographically diverse children attending the after-school club, the authors apply examples from the undergraduates’ statements to consider the value of the course – and the engagement it requires with anthropological methods and multilingual and multicultural children – in supporting students’ cultural competence. In doing so, the authors demonstrate what they believe to be a worthwhile approach for cultivating cultural competence in higher education in a socially just and culturally responsive manner.

The FirstSearch Catalog, OCLC's new online reference service designed for library patrons, won the Computers in Libraries Information Product/Service (CLIPS) Award for 1992 (see Figure 1). A panel of five library professionals selected FirstSearch as the most innovative and effective information product or service of the year. The judges felt that FirstSearch deserved the award because it is designed for library patrons, it is very easy to use, and it is backed by OCLC's long‐standing reputation for reliability.

Shall luxury firms promote their sustainable development goals (SDGs)? What are the risks and the competitive advantages? Some answers from sustainability-oriented luxury buyers are provided.

Quantitative and qualitative analysis from an online survey of 315 luxury buyers in 28 countries.

Sustainability-oriented luxury buyers want branding strategies aligned with the SDGs and rank SDGs in order of importance for the luxury industry. However, they are unable to rank consistently most brands based on their sustainability efforts. The Stella McCartney brand is a clear exception to the general findings: sustainability-oriented luxury buyers rank Stella the most sustainable luxury brand by a vast margin, show willingness to purchase more from this brand, recommend it and are ready to pay a premium.

The paper uses partial ranking of 20 luxury brands because in pretests, luxury buyers found it difficult to provide a complete ranking of the sustainability efforts of all the brands. Further research in more cultural or geographical contexts is needed.

The research empirically provides an example of a successful marketing strategy leveraging the SDGs to meet sustainability-oriented luxury buyers with targeted actions and messaging to gain competitive advantage.

You can collect huge masses of data about your customers, but if you don't sort it, it won't do you any good. Mapping software may be just what you need.