Search results

1 – 5 of 5
Article
Publication date: 7 March 2023

Seunghun Shin, Eunji Lee, Yerin Yhee, Jungkeun Kim and Chulmo Koo

This study aims to explain how the impact of COVID-19 on human mobility is affected by the perceived risk of the pandemic.

Abstract

Purpose

This study aims to explain how the impact of COVID-19 on human mobility is affected by the perceived risk of the pandemic.

Design/methodology/approach

Using a statistical analysis and a geographic visualization technique, we investigate whether and how changes in people’s restaurant visiting patterns during COVID-19 vary with their level of risk perception.

Findings

The changes in people’s restaurant visiting patterns vary with their risk perception: the tendency to increase the number of visits to restaurants located in non-popular areas is related to the level of perceived risk.

Originality/value

This research confirms the importance of risk perception when examining the pandemic’s multi-dimensional impacts.

研究目的

这项研究旨在解释 COVID-19 对人类流动性的影响如何受到大流行的感知风险的影响。

研究设计/方法

使用统计分析和地理可视化技术, 我们调查人们的餐厅是否以及如何变化COVID-19 期间的访问模式因他们的风险感知水平而异。

结果

人们的餐厅光顾模式的变化随着他们的风险感知而变化:去位于非热门区域的餐厅的光顾次数增加的趋势与感知的风险水平有关。

原创性/价值

这项研究证实了在检查大流行的多维影响时风险认知的重要性。

Diseño/metodología/enfoque

Mediante un análisis estadístico y una técnica de visualización geográfica, investigamos si los cambios en los patrones de visita a restaurantes de las personas durante COVID-19 varían en función de su nivel de percepción del riesgo y cómo lo hacen.

Objetivo

Esta investigación pretende explicar cómo el impacto de COVID-19 en la movilidad humana se ve afectado por el riesgo percibido de la pandemia.

Resultados

Los cambios en las pautas de visita a restaurantes de las personas varían en función de su percepción del riesgo: la tendencia a aumentar el número de visitas a restaurantes situados en zonas no populares está relacionada con el nivel de riesgo percibido.

Originalidad/valor

Esta investigación confirma la importancia de la percepción del riesgo a la hora de examinar los impactos multidimensionales de la pandemia.

Article
Publication date: 9 October 2019

Zheng Xiang, Seunghun Shin and Nao Li

This paper aims to outline the development of online tourism-related text with particular focus on the role of technology in transforming this text. It also offers a vision of…

547

Abstract

Purpose

This paper aims to outline the development of online tourism-related text with particular focus on the role of technology in transforming this text. It also offers a vision of this ongoing development for the next 75 years, followed by a discussion of its implications for tourism research.

Design/methodology/approach

This paper offers a critical analysis and synthesis of the literature and brings a number of conceptual and theoretical frameworks to present a rich, in-depth discussion of the subject.

Findings

There have been important transformations in online tourism-related text because of the development of information technology. Particularly, the internet, along with more recent social media and the smartphone, has produced vast amount of text in a variety of formats and modalities. Computer programs are increasingly smarter in collecting, processing, understanding and even generating textual content in the context of tourism. Future communications will likely be mediated and dominated by artificial intelligence-based technologies, emerging interfaces and a mix of text and visual contents.

Research limitations/implications

Tourism research entails a paradigm shift that recognizes the changing characteristics of online tourism-related text and the importance of new conceptual and methodological tools for understanding the new language of tourism.

Originality/value

This paper offers a unique view that connects the socio-linguistic basis of tourism with the development of information technology. It may serve as the conceptual foundation for tourism research that uses text as data in understanding a range of marketing and managerial problems in tourism.

Details

Tourism Review, vol. 75 no. 1
Type: Research Article
ISSN: 1660-5373

Keywords

Article
Publication date: 20 September 2022

Hyejo Hailey Shin, Seunghun Shin and Jaehee Gim

This study aims to identify the knowledge development and thematic evolvement in hospitality and tourism technology research, and to suggest potential directions for studies in…

1103

Abstract

Purpose

This study aims to identify the knowledge development and thematic evolvement in hospitality and tourism technology research, and to suggest potential directions for studies in hospitality and tourism research.

Design/methodology/approach

A total of 440 technology articles published from 1990 to 2022 were retrieved from six top-tier journals. By using bibliometric analysis, 440 technology articles were analyzed to discover the proportion of technology research in the hospitality and tourism discipline, knowledge development, intellectual turning points and thematic evolvement of hospitality and tourism technology research.

Findings

The findings indicated that the proportion of technology research has continuously increased over the past three decades. The findings revealed the key intellectual turning points in technology research. The topical trends showed the popular topics of technology research for the 1990s, 2000s, 2010s and from 2020. The thematic map analysis results described how the major themes in technology research have evolved and shifted.

Research limitations/implications

By synthesizing past three decades of hospitality and tourism technology research, this study provides an overview of how technology research has evolved in the context of hospitality and tourism and offers suggestions for future studies on technology.

Originality/value

To the best knowledge of the authors’ knowledge, this study is the first bibliometric analysis focusing on technology research in the hospitality and tourism discipline, thereby providing a broad understanding of how technology research has developed in the discipline.

Details

International Journal of Contemporary Hospitality Management, vol. 35 no. 2
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 17 April 2024

Seunghun Shin, Chulmo Koo, Jungkeun Kim and Dogan Gursoy

This paper aims to examine the impact of metaverse experiences on customers’ offline behavioral intentions: How do customers’ visits to a hospitality business’s virtual property…

Abstract

Purpose

This paper aims to examine the impact of metaverse experiences on customers’ offline behavioral intentions: How do customers’ visits to a hospitality business’s virtual property in the metaverse affect their intentions to visit the physical property in the real world?

Design/methodology/approach

Based on the general learning model and social cognitive theory, this research hypothesizes the positive impact of metaverse experiences on customers’ visit intentions and explores two boundary conditions for positive impact: user–avatar resemblance and servicescape similarity. Two experimental studies were conducted.

Findings

Metaverse experience has a significant impact on customers’ visit intentions, and this impact is moderated by user–avatar resemblance and servicescape similarity.

Research limitations/implications

This research addresses the call for empirical studies regarding the effects of metaverse experience on people’s behavioral intentions.

Originality/value

As one of the earliest empirical studies on the marketing effects of the metaverse, this research provides a basis for future metaverse studies in the hospitality field.

Details

International Journal of Contemporary Hospitality Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 12 February 2019

Heejeong Han, Seunghun Shin, Namho Chung and Chulmo Koo

This paper aims to explain a guest’s purchase decision in Airbnb from the perspective of Aristotle’s appeals. In host-created information, the authors investigate which…

3312

Abstract

Purpose

This paper aims to explain a guest’s purchase decision in Airbnb from the perspective of Aristotle’s appeals. In host-created information, the authors investigate which information appeals are significantly considered by guests.

Design/methodology/approach

It is hypothesized that a guest’s purchase would be affected by the host-created information’s ethos, pathos and logos.

Findings

For the ethos, the super host badge and host review have positive impacts on the purchase; for the pathos, the positive impact of the use of social words is significant. For the logos, the authors have determined that although the price, place picture and star-rating have positive impacts on the likelihood of a purchase, the occupancy has a negative impact on it.

Research limitations/implications

The dependent variable, the number of place reviews, cannot represent the exact number of purchases. Other possible influential factors, such as direct communications between hosts and guests, are not examined.

Practical implications

The findings suggest guidelines for Airbnb and its host users. Specifically, the management of normal host users is revealed as a necessary process for Airbnb’s development. For host users, several guidelines on how to attract more guests effectively are provided.

Originality/value

In contrast to other studies on Airbnb, various pieces of information are considered from holistic perspectives, and each piece’s impact on the sharing behavior is understood by means of a unique theoretical model that is based on Aristotle’s appeals.

Details

International Journal of Contemporary Hospitality Management, vol. 31 no. 3
Type: Research Article
ISSN: 0959-6119

Keywords

1 – 5 of 5