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With an industry 5.0 revolution taking place in the hospitality industry, a shift from manual to cognitive labor is anticipated, characterized by greater sustainability, resilience and a human-centric approach. In this regard, hospitality educators' ability and willingness to teach novel topics such as automation at work, upskilling of employees, man-machine interaction and service robots have become more important than ever. This study aims to interpret the perspectives of hospitality educators about bridging the gap in the employability skills of (next-gen) hospitality graduates and the concerns relating to career sustainability in times of transition.

A case study method was used given the novelty of the topic in a developing country like India. A qualitative survey with open-ended questions, is employed to understand the viewpoints of Indian hospitality educators, including those with more than 15 years of teaching experience. In-depth interviews were conducted with 23 hospitality educators to reach the theoretical saturation point. MAXQDA software was used to analyze the qualitative data collected in the study.

The findings reveal the challenges and motivations of hospitality educators in adapting to frequently changing business environments. In doing so, it sheds light on the methods employed to create a generation of hospitality graduates aligned with the changing dynamics of the industry.

The paper presents the viewpoints of hospitality educators in India in relation to a futuristic approach to next-gen employability and career sustainability. Whilst numerous studies have focused on the role of robots and artificial intelligence in replacing the human component of the service environment, the concept of people working alongside advanced technologies is fairly new and needs to be fully explored.

The COVID-19 pandemic has been disastrous and has affected the hospitality industry worldwide, and the people working in the sector were impacted immensely. The purpose of this study is to understand the viewpoints of hospitality workers in Australia on how lockdowns have impacted professional and personal well-being. The case study methodology is adopted for this study. Viewpoints from Australian hospitality workers were collected through semi-structured interviews. With the pandemic taking surprising turns with the rise of new infections and in turn new pandemic waves, the industry is facing a constant lurking fear of lockdowns. Changing variants of COVID-19 creates a profound effect on the psychological and personal well-being of the people employed in the hospitality sector. This chapter would reflect upon the viewpoints of hospitality workers in Australia after two years of the COVID-19 crisis. A ‘real-time’ assessment is required to understand the vulnerability of hospitality industry workers in a developed country.

Suicidal ideation (SI) is a serious public health concern among youth and young adults in the USA. It is critical to evaluate potential risk and protective factors associated with SI among young adults to develop prevention strategies that target novel mechanistic outcomes.

This study sought to evaluate the association between negative social exchange (NSE) and SI via the framework of the interpersonal theory of suicide. Participants were a diverse sample of N = 243 college students, with a mean age of 19.98 years (SD = 3.15). Participants were predominantly female (68.3%) and Hispanic/Latinx (39.5%), white (21.4%) or multiracial/multiethnic (24.3%). Participants completed survey measures to assess each of the constructs of interest.

Results indicated a significant indirect effect from NSE to SI via perceived burdensomeness, but not thwarted belongingness.

While individual-level interventions target emotional reactivity and managing emotional responses, larger public health–focused interventions on campus may wish to target reductions in NSE on campus. Future work should evaluate these associations using longitudinal study designs to further evaluate the statistical models.

Half of British university students experience assault and harassment behaviours; few report them. Bystander intervention training has been recommended as a means of reducing these behaviours, but there is little evidence about their potential effectiveness in UK contexts. The purpose of this paper is to understand UK students’ attitudes towards reporting and intervening in sexual assault, harassment and hate crimes.

A mixed methods cross-sectional survey (n=201; 75.6 per cent women) was conducted in one British university. Open text data were analysed using thematic analysis.

Students considered harassment and assault unacceptable, and were confident to intervene in and likely to report incidents. However, fear of backlash was a barrier to intervening and reporting, and they felt that victims should decide whether to report incidents. Students perceived perpetrators as being ignorant about what constitutes consent, harassment and assault. They identified a need for university community education about this and how to report incidents and support peers.

This cross-sectional survey was conducted at one UK University. The data might not reflect other students’ attitudes, and may be subject to response bias. University community bystander training should be acceptable, report and support systems might be utilised by students. This may have potential to reduce prevalence and increase reporting.

University community bystander training should be acceptable, report and support systems might be utilised by students. This may have potential to reduce prevalence and increase reporting.

This is the first study to investigate UK student attitudes to prosocial bystander behaviours.

The purpose of this paper is to discover stereotypical beliefs of followers about female leadership and their possible outcomes in an organizational setting.

With phenomenological methodology, this study used a qualitative approach, and credible data were gathered through semi-structured interviews from the employees of the education industry of Pakistan. Stereotypical beliefs and their outcomes were extracted through thematic analysis.

The results show that female leaders are considered less fit for leadership role, which results in a reluctance in followership, the gap in communication and ineffective performance. Followers also tend to believe that women are less fit for pressure, resulting in a lack of trust and an intergroup conflict. The third stereotype that emerged from the results is that women are considered less fit for professionalism, which culminates in personal expectations, adverse effect on tasks and miscommunications.

This study is confined to the local context, and the results suggest that while female leaders are mild and a personal approach may have a positive effect on followers but in Pakistani society, they are considered less fit for an overall leadership role. Moreover, these stereotypes breed prejudgment and overshadow women’s identity as leaders. This paves the way forward for further exploratory inquiry of female leadership and the empirical test of these stereotypes and their outcomes.

This study is a standpoint for organizations, present and potential female leaders to be conscious of existing stereotypes and their dire outcomes. It can also be used in government policymaking for initiatives to mitigate these stereotypes to harvest diversity and female empowerment. The leading leadership trainers of Pakistan can also be benefited from the contextual scientific information about female leadership.

A society like that of Pakistan, which is striving to mitigate the gender inequality gap in every walk of life, needs to scientifically know the assumptions in the minds of people regarding women. The present study serves this purpose for women in a leadership capacity in an organizational setting.

This study is the first of its kind in the local context and paves the way for further research in diversity in leadership.

Purpose – This chapter critically reflects on the author’s failed attempt to incorporate visual methods in follow-up research on immigration detention and deportation in Britain. In particular, it considers the uses and limits of participant-generated visuals, and the specific method of photovoice, which were originally conceived as a means to explore themes of home, identity, and belonging in and through practices of detention and release or expulsion.

Methodology/approach – This chapter discusses the visual method of photovoice to consider the uses and limits of participant-generated visuals.

Findings – Drawing on the notion of research “failure,” this chapter highlights the challenges and limitations of photovoice in follow-up research with individuals who were detained and/or deported, pointing to various methodological, logistical, ethical, and political issues pertaining to the method itself and the use of the visual in criminological research.

Originality/value – Criminologists are increasingly considering the visual and the power of photographic images within criminological research, both as objects of study and through the use of visual methodologies. This shift toward the examination, as well as integration, of images raises a number of important methodological, ethical, and political questions worthy of consideration, including instances where visual methods like photovoice are unsuccessful in a research project.

This paper aims to assess customer loyalty towards halal cosmetics using three integrated loyalty routes of product quality, emotional attachment and religious determinants.

The data for this study were gathered from 457 s cosmetics customers. Variance-based structural equation modelling was applied to assess the association between product quality, emotional attachment, religiosity, customer satisfaction and customer loyalty.

This study reveals that for halal cosmetics, customer loyalty is driven more by emotional attachment and product quality than by religiosity. Further, the religiosity does not moderate the relationship between customer satisfaction and customer loyalty. Finally, this study reveals that the impact of emotional attachment and product quality on customer loyalty is partly through strengthening customer satisfaction.

This study provides an opportunity for halal cosmetics managers to increase customer loyalty through the development of emotional attachment and product quality. To develop customer loyalty towards their halal cosmetic products, this study suggests that halal cosmetics managers should offer high-quality products and continuously innovate their cosmetic products.

This is an early empirical study attempting to examine the link between religiosity and customer loyalty in halal cosmetic products.

The exploitation of new manufacturing technologies by large organisations is placing increasing pressures on the ability of SMEs to compete, since they enable large firms to compete through advantages traditionally associated with SMEs (e.g. flexibility, small production runs and specialised products). If SMEs are to maintain and improve their competitive position, a more proactive stance is required in relation to new technology investment. The identification and removal of barriers to adoption could greatly aid small firm investment in new technology. The internal investment appraisal process has been identified as one of the major barriers to the adoption of new manufacturing technologies in large firms (Price et al., 1990; Finnie, 1988). Little, however, is known about how SMEs conduct investment appraisals. Further, where SMEs seek external funds, they face additional appraisal by the funding institution. Research (Joyce et a/., 1990; Watkins and Morton, 1992) has indicated that SMEs view financing difficulties as a major barrier to investment. Given the nature of new manufacturing technologies, it is anticipated that such investments may create specific financing problems, particularly in relation to the appraisal by the financial institution. The focus of this paper, therefore, is on these two potential barriers to investment. Firstly, the paper investigates the extent to which the appraisal problems faced by large organisations are common to SMEs and establishes the extent to which the appraisal methods advocated in the literature are relevant to SMEs. Secondly, it examines external constraints on the financing of new technology investments from the firm perspective. In examining these barriers, the paper identifies the characteristics of the investment and financing decision‐making processes in SMEs. The main findings of the research project, involving case studies of 15 SMEs in the South East, are that SMEs do face problems in appraising and justifying new technology investments. However, these difficulties appear to cause fewer problems for SMEs in terms of the outcomes of the appraisal process than might be expected. Surprisingly, the financing of new technologies was not found to constitute a significant barrier to investment and few of the firms had experienced any real difficulties in raising finance for this purpose. The reasons for these apparent conditions are explored in depth and factors affecting the results are identified.