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Article
Publication date: 26 April 2022

Muhammad Zaheer Hashim, Liu Chao, Chao Wang and Sabir Hussain Awan

The purpose of this paper is to examine the influence of clients' trust, opportunism and adaptation on contractual (non)cooperation with a mediating role of coordination in the…

Abstract

Purpose

The purpose of this paper is to examine the influence of clients' trust, opportunism and adaptation on contractual (non)cooperation with a mediating role of coordination in the construction industry.

Design/methodology/approach

A questionnaire was used to collect data from employees of the Pakistani construction industry. Smart partial least square (SmartPLS) has been used for analyzing the data of 270 respondents from construction projects.

Findings

The results of the SmartPLS indicate that (1) Trust and contract coordination positively while opportunism negatively influence contractor's contractual cooperation. (2) Contract adaptation and contract coordination positively influence the noncontractual cooperation of the contractor. (3) Moreover, contract coordination positively mediates the relationship between trust and noncontractual cooperation, but negatively mediates the relationship between opportunism and contract adaptation and noncontractual cooperation.

Practical implications

The findings of this research suggest several policy implications for administrative authorities, project managers and policymakers. These authorities need to focus on clients' trust, opportunism and adaptation because these factors significantly influence contract coordination and cooperation in the construction industry. Emphasizing these factors will enable project managers to gain economies of scale and mitigate project failure.

Originality/value

To the best of the authors’ search and knowledge, they did not find any study examining the mediating role of coordination between trust, opportunism, adaptation and cooperation in the construction industry. Hence, the present study advances their understanding in the field of project management and construction business.

Details

Journal of Economic and Administrative Sciences, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1026-4116

Keywords

Article
Publication date: 12 September 2023

Jamshid Ali Turi, Muddasar Ghani Khwaja, Fareena Tariq and Athar Hameed

Business processing organizations are continuously focusing on customer knowledge management (CKM) due to the competitive business environment. CKM is being recognized as an…

Abstract

Purpose

Business processing organizations are continuously focusing on customer knowledge management (CKM) due to the competitive business environment. CKM is being recognized as an essential source for improving organizational performance (OP). This study focuses on understanding CKM and its impact on OP. It also explores the moderating role of big data analytics capability (BDAC) on OP. Moreover, the mediating role of operational and strategic agility on OP was empirically tested.

Design/methodology/approach

Positivist research doctrine has been deployed and data was collected using structured survey using cross-sectional approach. The data were collected from 392 employees working in business processing software houses in the emerging market of Pakistan. Structural equation modeling (SEM) was deployed for the estimation of theoretical model.

Findings

The study's findings indicate that CKM has no significant impact on OP; although the presence of BDAC moderates the relationship significantly. Moreover, the study recommends that CKM and BDAC to be tested in the project environment, considering organization's operational and technical capabilities.

Research limitations/implications

The study proclaims that BDAC can be helpful for organizations to improve their capabilities and output. Likewise, enhancing BDAC reduces failure rates of the projects.

Originality/value

This study provides a critical theoretical and practical contribution to project management in business processing organizations. Big data analytics can be of value for diagnostic, predictive and prescriptive analysis in the project management context.

Details

Business Process Management Journal, vol. 29 no. 7
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 31 May 2023

Khalil Hussain, Muhammad Shahzeb Fayyaz, Amjad Shamim, Amir Zaib Abbasi, Sana Jawed Malik and Muhammad Farrukh Abid

This study aims to investigate consumer brand loyalty toward halal cosmetics using the theory of planned behavior through repurchase intention, which is primarily relying on the…

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Abstract

Purpose

This study aims to investigate consumer brand loyalty toward halal cosmetics using the theory of planned behavior through repurchase intention, which is primarily relying on the consumer’s attitude toward halal cosmetics. Important predictors such as trust on halal cosmetics, quality of halal cosmetics and religious beliefs of millennial Muslim female consumers shape consumer attitude.

Design/methodology/approach

The present study used the quantitative research design and deductive approach to collect the data from 275 halal cosmetics users in Pakistan by using a judgmental sampling approach.

Findings

Findings of the study provide useful insights for both theory and practice. The results support product quality, religious belief and trust on halal cosmetics as predictors of consumer’s attitude toward halal cosmetics that further develop consumers’ repurchase intention, which in turn enhances their overall brand loyalty. Besides, the findings also show that consumer repurchase intention has a mediating effect between consumer attitude toward halal cosmetics and consumer brand loyalty.

Practical implications

The current study helps in advancing practitioners’ understanding of female consumers’ brand loyalty in the halal cosmetics context. This study is considered to be greatly helpful for managers to gain knowledge about how repurchase intention and brand loyalty of millennial Muslim female consumers can be developed in the halal cosmetics segment, especially in the case of Pakistan.

Originality/value

Brand loyalty has been investigated by previous studies through different predictors and antecedents. This study contributes to the literature of brand loyalty by empirically examining and validating the different antecedents of consumer attitude that are accountable for creating consumer brand loyalty in the domain of halal cosmetics within the Pakistani cultural context. The current study also enhances the previous scholarly understanding on halal cosmetics by investigating the mediating role of consumer repurchase intention of halal cosmetics that further extends the discussion for both theory and practice.

Details

Journal of Islamic Marketing, vol. 15 no. 2
Type: Research Article
ISSN: 1759-0833

Keywords

Article
Publication date: 4 February 2021

Hanif Adinugroho Widyanto and Imaduena Aesa Tibela Sitohang

This paper aims to investigate the antecedents of Muslim millennial’s purchase intention for halal-certified cosmetics and pharmaceutical products by expanding the theory of…

3174

Abstract

Purpose

This paper aims to investigate the antecedents of Muslim millennial’s purchase intention for halal-certified cosmetics and pharmaceutical products by expanding the theory of reasoned action (TRA) through the inclusion of religiousity (RG), halal knowledge and halal certification as the exogenous constructs in addition to TRA’s subjective norm, with attitude as the mediating variable.

Design/methodology/approach

A sample of 403 Muslim millennial customers of cosmetics and pharmaceutical products from the Greater Jakarta area, Indonesia. The data were analysed using partial least squares method.

Findings

Based on the study, attitude fully and/or partially mediates all the exogenous variables. RG and subjective norm are found to have no direct and significant relationship to purchase intention, but they indirectly affect the latter through attitude. Finally, both halal knowledge and halal certification have partial mediation with purchase intention through attitude as the mediating variable.

Practical implications

By understanding the relationships between the latent constructs, halal players in the industry could use the findings to better comprehend the urgency and importance of the halal aspects of their products, particularly halal certification, with regards to the Muslim millennials, and devise appropriate policies and strategies to capture the increasingly potential slice of the market.

Originality/value

The extant literature on halal products has mostly examined the food industry, and little attention has been given to the halal cosmetics and pharmaceutical products, inspite of its growing importance in Indonesia as the world’s largest halal market. Unlike earlier studies on the topic, this study also limits its focus on the Muslim millennial consumers, which is arguably the most potential and lucrative share of the halal market.

Details

Journal of Islamic Marketing, vol. 13 no. 6
Type: Research Article
ISSN: 1759-0833

Keywords

Article
Publication date: 7 July 2023

A. Zeeshan, Muhammad Imran Khan, R. Ellahi and Zaheer Asghar

This study aims to model the important flow response quantities over a shrinking wedge with the help of response surface methodology (RSM) and an artificial neural network (ANN)…

Abstract

Purpose

This study aims to model the important flow response quantities over a shrinking wedge with the help of response surface methodology (RSM) and an artificial neural network (ANN). An ANN simulation for optimal thermal transport of incompressible viscous fluid under the impact of the magnetic effect (MHD) over a shrinking wedge with sensitivity analysis and optimization with RSM has yet not been investigated. This effort is devoted to filling the gap in existing literature.

Design/methodology/approach

A statistical experimental design is a setup with RSM using a central composite design (CCD). This setup involves the combination of values of input parameters such as porosity, shrinking and magnetic effect. The responses of skin friction coefficient and Nusselt number are required against each parameter combination of the experimental design, which is computed by solving the simplified form of the governing equations using bvp4c (a built-in technique in MATLAB). An empirical model for Cfx and Nux using RSM and ANN adopting the Levenberg–Marquardt algorithm based on trained neural networks (LMA-TNN) is attained. The empirical model for skin friction coefficient and Nusselt number using RSM has 99.96% and 99.99% coefficients of determination, respectively.

Findings

The values of these matrices show the goodness of fit for these quantities. The authors compared the results obtained from bvp4c, RSM and ANN and found them all to be in good agreement. A sensitivity analysis is performed, which shows that Cfx as well as Nux are most affected by porosity. However, they are least affected by magnetic parameters.

Originality/value

This study aims to simulate ANN and sensitivity analysis for optimal thermal transport of magnetic viscous fluid over shrinking wedge.

Details

International Journal of Numerical Methods for Heat & Fluid Flow, vol. 33 no. 10
Type: Research Article
ISSN: 0961-5539

Keywords

Article
Publication date: 9 August 2023

Ishfaq Nazir Khanday, Inayat Ullah Wani and Mohammad Tarique

The paper assesses the moderating function of institutions in the financial development and environmental nexus covering India for the time period 1980–2019.

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Abstract

Purpose

The paper assesses the moderating function of institutions in the financial development and environmental nexus covering India for the time period 1980–2019.

Design/methodology/approach

Deviating from extant literature which has mostly used emissions of major greenhouse gasses as a measure of environmental quality, the present study uses a broad measure of environmental quality called ecological footprint (EFP). Financial development is measured using a robust proxy recently introduced by International Monetary Fund (IMF). This index is multifaceted and covers three broad dimensions of financial sector in terms of depth, efficiency and access of both financial institutions and markets, thus outperforming the exclusively bank-based measures used in the past literature. Further institutional quality index is generated using the data from international country risk guide. Finally, autoregressive distributed lag model is used for the empirical estimation of short-run and long-run results.

Findings

The empirical estimates reveal that financial development and institutional quality are good for long-run environmental sustainability of India, whereas economic growth degrades the environment in the long- run. The results also attest to the existence of pollution heaven hypothesis in India for long run. Furthermore, regarding the moderating role of institutions, the study reveals that institutional quality complements financial development in affecting environment in the short run. While as, in the long run, they play a substitutive role whereby sound institutions cover-up the inefficiencies in financial system.

Research limitations/implications

First, the paper uses the index of financial development developed by the IMF in order to quantify the level of financial development in India overtime. The index is based on three key dimensions of financial development such as the depth, efficiency and access of both financial institutions and markets. However, the index completely neglects the role of financial stability in determining financial development. Thus, future studies that are based on this IMF introduced index of financial development should incorporate the stability dimension to it. Second, this empirical study focused exclusively on India and employed aggregate EFP to measure environmental quality. Further studies can complement the content of this research by conducting similar studies to capture country-specific characteristics of other emerging economies and also scrutinize the impact on the six sub-indices of EFP.

Practical implications

The results of the study reveal that the effect of financial development, and institutions on ecological footprint is sensitive to time dynamics. Moreover, the findings offer important policy implications to government and policy makers in India on how to curb the menace of environmental degradation.

Originality/value

The paper addresses the gap in the literature by examining the moderating role of institutional quality in the financial development and ecological footprint nexus in India. Furthermore, the authors employ a robust proxy for both financial development and environmental quality unlike extant studies on India.

Details

Management of Environmental Quality: An International Journal, vol. 34 no. 6
Type: Research Article
ISSN: 1477-7835

Keywords

Article
Publication date: 11 July 2022

Samson Edo and Obianuju Nnadozie

The purpose of this paper is to determine how macroeconomic performance work with institutional quality influences divestment of foreign direct investment (FDI) in Sub-Saharan…

Abstract

Purpose

The purpose of this paper is to determine how macroeconomic performance work with institutional quality influences divestment of foreign direct investment (FDI) in Sub-Saharan Africa, in the short and long run.

Design/methodology/approach

This paper investigates divestment of FDI in Sub-Saharan Africa, within the period 1980–2020. The investigation is undertaken by first comparing the trend with what is obtained in other economic regions of the world. The factors behind the divestment are subsequently investigated, using the vector error-correction model.

Findings

In the comparative analysis, Sub-Saharan Africa and other regions are observed to have witnessed sustained divestment in recent years. The estimation results of the model reveal that macroeconomic performance and institutional quality are the predominant drivers behind the divestment.

Research limitations/implications

The findings, however, do not conform to the neoclassical theory that lays emphasis on investment return as the fundamental factor influencing investment. Long-run structural stability is also established; hence, the results may be considered suitable for predicting future divestment in the region.

Practical implications

In view of the empirical findings, macroeconomic performance and institutional quality need to be improved to ameliorate FDI divestment in Sub-Saharan Africa.

Originality/value

There is paucity of research works on divestment of FDI in Sub-Saharan Africa. Again, there is paucity of works on how macroeconomic and institutional conditions work together to influence divestment. This study provides some evidence to bridge the perceived gaps.

Details

Journal of Chinese Economic and Foreign Trade Studies, vol. 16 no. 1
Type: Research Article
ISSN: 1754-4408

Keywords

Content available

Abstract

Details

Library Hi Tech, vol. 41 no. 2
Type: Research Article
ISSN: 0737-8831

Article
Publication date: 20 December 2022

Sarah Badar (Imran) and Ajmal Waheed

The rapid shift in the emerging pedagogies of customer behavior has changed the business preferences in the hotel sector. This study prioritizes the hotel's main task to develop…

Abstract

Purpose

The rapid shift in the emerging pedagogies of customer behavior has changed the business preferences in the hotel sector. This study prioritizes the hotel's main task to develop customer re-patronage intention. Keeping in line with these factors, this study investigates the impact of customer empowerment on re-patronage intentions through customer value co-creation in the hotel sector of Pakistan. Furthermore, the study examines the moderating impact of sensation-seeking on customers.

Design/methodology/approach

A total of 350 potential customers participated in the online survey using purposive and snowball sampling techniques. Partial least square structural equation modeling was employed using Smart PLS-3 to test the projected hypotheses.

Findings

This study reveals that empowered customers improve their behavior and involvement in value co-creation, which, in turn, increases the prospects of re-patronage intention. Moreover, sensation-seeking moderates between consumer empowerment and customer value co-creation.

Research limitations/implications

Customer-dominant logic and sense-making theory present interesting insights where customer empowerment and value co-creation have a positively significant impact on customer re-patronage intention. Findings also elaborate on a significant mediating role of customer value co-creation activities, which is an interesting call for hotel managers to add thought-sharing ecosystems. The suggested factors add long-lasting results in terms of revenues, performance and global GDP.

Practical implications

It provides guidance for the hotel managers through novel factors that activate the customer to augment an intention to re-patron. Moreover, it provides a direction to add sensation-seeking strategies that strengthen the effects on customer empowerment and value co-creation.

Originality/value

This study has its uniqueness in introducing an environment in hotels where customers are empowered to further actively participate in value co-creation initiatives, along with sensation-seeking acting as a stimulus among them. These factors have greatly impacted the hotel's objectives (i.e. re-patronage intention).

Article
Publication date: 20 February 2019

Hung-Che Wu, Ching-Chan Cheng and Ananda Sabil Hussein

The purpose of this paper is to explore the structural relationship between experiential loyalty and its seven drivers – interaction quality, physical environment quality, outcome…

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Abstract

Purpose

The purpose of this paper is to explore the structural relationship between experiential loyalty and its seven drivers – interaction quality, physical environment quality, outcome quality, affective quality, experiential quality, experiential trust and experiential satisfaction in the context of Islamic banks.

Design/methodology/approach

The data used in this study were based on a convenience sample of 474 respondents from Jakarta, Bogor and Depok in Indonesia.

Findings

Interaction quality, physical environment quality and outcome quality positively influence experiential quality, which in turn, leads to experiential trust. Also, experiential trust has a positive influence on experiential satisfaction. Both experiential trust and experiential satisfaction are determinants of experiential loyalty.

Practical implications

The results will assist Islamic bank management in developing and implementing market-orientated service strategies to increase interaction quality, physical environment quality, outcome quality, affective quality experiential quality, experiential trust and experiential satisfaction in order to increase experiential loyalty.

Originality/value

This paper provides data that result in a better understanding of the relationships among interaction quality, physical environment quality, outcome quality, affective quality, experiential quality, experiential trust, experiential satisfaction and experiential loyalty in the context of Islamic banks.

Details

International Journal of Bank Marketing, vol. 37 no. 2
Type: Research Article
ISSN: 0265-2323

Keywords

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