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As the social media platform becomes an ever more important communication channel between company and customer, companies are learning how they can best utilize social media to better communicate their brands with customers. The purpose of this paper is to explore the communication tactics adopted by the enterprise microblogs using a communication framework. Further, the authors hope to find out how these communication tactics influence customer brand experience (BE) and subsequently brand loyalty.

First, to identify the communication tactics used by enterprise microblogs, the authors recruited six active microblog users and listed all possible characteristics of enterprise microblogs that could increase customers’ fondness for the brand. Second, based on the listed 19 characteristics and existing theories, the authors pre-classified and conceptualized the content and style tactics categories. The authors also followed a sorting procedure to verify our classification. Finally, based on the sorted characteristics and previous research, the authors designed a questionnaire and 459 sets of valid data were collected from enterprise microblog users.

The communication tactics are classified into two dimensions, namely content tactics and style tactics. The content tactics include content diversity, content accuracy and content timeliness, and the style tactics include impression enhancement style and interactivity enhancement style. The results reveal that the communication content and style tactics significantly enhance overall customer BE and further brand loyalty. The study results also show that style tactics exert more influence on BE than content tactics.

This paper highlights the company’s important role in company-customer communication on social media, and categorizes the effective communication tactics used by the enterprise microblog within a communication framework. Companies could build brand loyalty by enhancing users’ BE using effective communication. The communication perspective and measures of the communication tactics in this study provide an ideal background for future research on IT-based company-customer interaction.

Research on the relationship between customer bargaining power and supplier performance in supplier–customer relationships has flourished in recent decades. This study aims to empirically investigate whether product market overlap (PMO) in a supply chain moderates the effect of customer bargaining power on supplier profitability.

This study uses large-scale secondary data from multiple databases. Econometric panel data techniques are used to test the hypotheses.

The results show that PMO in a supplier–customer relationship and PMO in supplier–supplier relationships both exacerbate the negative effect of the bargaining power of customers on supplier profitability.

This study contributes to the field of supply chain management. This study brings new insights into the ongoing debate surrounding the relationship between customer bargaining power and supplier profitability. The study also contributes to the literature on supply chain networks by showing the impact of indirect supply chain relationships.

Labour relations management, business management, HRM, focusing on the labour relations of Chinese enterprises.

This case is designed for students in schools of business or management, undergraduate MBA or executive MBA classes. Students should already have a basic knowledge about Chinese labour relations, HRM, and organizational development.

In 2004, a deal transformed Anhui Xuanjiu Group from a state-owned enterprise (SOE) to a private company. Li Jian, the Chairman of Xuanjiu Group, focused on creating happiness for employees. Thanks to Li Jian's efforts, Xuanjiu emrged from its crisis which was formed in the planned economy system. After several years of development, the labour relations management of Anhui Xuanjiu Group became a model among private enterprises in China.

Students can gain new insights into labour relations in China. The case provides an example of building friendly labour relations to avoid labour disputes. It provides a set of measures for retaining and motivating workers.

Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

The purpose of this study is to solve the problems caused by the growing volumes of pre-annotated literature and variety-oriented annotations, including teamwork, quality control and time effort.

An annotation collaboration workbench is developed, which is named as Bureau for Rapid Annotation Tool (Brat). Main functionalities include an enhanced semantic constraint system, Vim-like shortcut keys, an annotation filter and a graph-visualizing annotation browser. With these functionalities, the annotators are encouraged to question their initial mindset, inspect conflicts and gain agreement from their peers.

The collaborative patterns can indeed be leveraged to structure properly every annotator’s behaviors. The Brat workbench can actually be seen as an experienced-based annotation tool by harnessing collective intelligence. Compared to previous counterparts, about one-third of time can be saved on Xinhuanet military news and patent corpora with the workbench.

The various annotations are very popular in real-world annotation tasks with multiple annotators. Though, it is still under-discussed on variety-oriented annotations. The findings of this study provide the practitioners valuable insight into how to govern annotation projects. In addition, the Brat workbench takes the first step for future research on annotating large-scale text resources.

This paper aims to explore coopetition within the entrepreneurial ecosystem and answer the following two fundamental questions: How does coopetition affect the entrepreneurial learning and performance of startups? and What learning strategies should startups adopt to promote their growth in the coopetition activities?

Using the structural equation model and instrumental variable, this study used a sample of 371 startups to test the hypotheses. Data comes from startups in Jiangsu, Shanghai and Zhejiang, China.

This study finds that the coopetition-performance relationship of startups is marginally negative. This study also finds that exploitative learning and exploratory learning positively mediate this relationship. Ecosystem’s social capital can enhance the coopetition-exploration relationship, but the coopetition-exploitation relationship is not affected.

Many studies propose that the coopetition-performance relationship is ambiguous, which makes it meaningful to explore startups individually. Based on the resource-based view and the knowledge-based view, this study deepen the works of Bouncken and Fredrich (2016c), that is, how startups can learn and grow through coopetition activities. This study proposes that coopetition is one of the foundations of the ecosystem and explore the coopetition-performance relationship in this special context. Thus, the present paper adds to the budding literature on the effects of the entrepreneurial ecosystem and to the literature on coopetition.

The purpose of this paper is to handle the problem of the radial disturbance caused by rotor mass unbalance and load change in a bearingless induction motor (BIM).

The active disturbance rejection controller (ADRC) is used to replace the traditional PI controller, and a cubic interpolation method is used to fit the nonlinear function of ADRC, so as to improve the control performance. Meanwhile, a disturbance observer is applied to the suspension system, and the observed disturbance acceleration is compensated to the suspension system in the form of current; thus, the suppression of the rotor radial disturbance is realized.

The proposed method can effectively suppress the radial disturbance of the rotor, meliorate the suspension performance of the motor and enhance the anti-interference ability of the system. Besides, it has excellent dynamic and static performance.

A radial disturbance control strategy of the BIM based on improved ADRC is proposed is to suppress the radial disturbance of the rotor. The improved ADRC is to enhance the control performance of the system, and the disturbance observer is designed to observe and compensate the disturbance.

This paper aims to study the effects of digital flipped classroom teaching method integrated cooperative learning model on learning motivation and outcome. From the perspective of promoting students’ learning engagement, this study puts forward suggestions for the effective implementation of flipped classroom teaching, so as to provide reference for the implementation of flipped classroom teaching practice in colleges and universities. Along with the time change and promotion of 12-year compulsory education, traditional didactic instruction can no longer satisfy all students. The reform wave in education is therefore emerged in past years, where the “flipped classroom” model strikes a chord and becomes a trend.

By applying nonequivalent pretest posttest control group design to the experimental research, 242 college students in Henan Province are selected as subjects of study. They are divided into four groups. The first group adopts the flip classroom teaching method. The second group adopts the cooperative teaching method. The third group adopts the flipping classroom teaching method integrated the cooperative teaching method. The fourth group (control group) adopts the traditional teaching method. The study lasted 15 weeks with sessions carried out 3 h a week.

The research results show significant effects of flipped classroom teaching method on learning motivation, flipped classroom teaching method on learning outcome, cooperative learning on learning motivation, cooperative learning on learning outcome, flipped classroom teaching method integrated cooperative learning on the promotion of learning motivation and flipped classroom teaching method integrated cooperative learning on the promotion of learning outcome.

First, on the basis of consulting the links of many teaching strategies and summarizing the experience of flipped classroom practice in famous universities, a series of teaching strategies is put forward. However, the pertinence of different subjects may be different, which requires teachers to focus on the specific practice of reference. Second, due to the limitation of time, the author spent more time and energy on the proposal part of strategy, and the scientific nature of the strategy is not verified in practice, so it needs to spend time and practice in the later stage to improve this work.

This topic is the integrated design practice and research of flipped classroom in current teaching. The practical significance of the research is to find a solution to the problem of low learning efficiency of students in traditional classrooms, so as to update teachers’ teaching concepts, change teaching methods and promote teaching behaviors. In flipped classroom, there is a systematic integrated design process before, during and after class, which can effectively improve teachers’ teaching design ability, help students change their learning methods and truly improve students’ learning efficiency and effectiveness. The research on the implementation of flipped classroom can enrich the theory of flipped classroom, including the research on the orientation of learning theory and the reorientation of the role of teachers and students. This study can provide theoretical support for the strategies and environment for the cultivation of students’ independent learning ability. The results of this study can provide a reference for improving the scientificity and diversity of research methods.

Based on the integrated design of flipped classroom before, during and after class, this research systematically explores the role of flipped classroom in cultivating students’ autonomous learning ability in the teaching of information science and technology, and studies how to maximize the role of flipped classroom in teaching to promote and help students’ learning. In addition, a special iterative method is adopted. In each round of research, according to the opinions of students and peers, the inadequacies and improvements in the last round of research is found, certain links are increased or decreased, and finally the research goals are achieved.

This study aims to collect new empirical evidence to determine how different forms of ownership structure responded to the recent COVID-19 crisis. In light of this tragedy, it explores the relationship between ownership structure forms (i.e. block-holders, foreign, institutional and family ownerships) and audit quality (proxied by audit fees).

In total, 3,200 firm-year observations for Jordanian enterprises covering the years 2005 through 2020 are used in an ordinary least squares regression with firm-clustered standard error to assess the hypotheses.

The regression results showed that COVID-19 strengthens the association between each type of ownership (i.e. block-holders, foreign, institutional ownership forms) and audit quality. This result reflects the need for high-quality audit services during the pandemic by such owners to improve their business decisions and limit agency-conflict issues. However, the analysis failed to find any effect of COVID-19 when it comes to family ownership. Family-controlled firms may react faster in crisis situations, and correspondingly, they do not bear high audit costs. The extended analysis covering the years 2005–2022 came to the same results.

The results aid authorities in their control and management of the auditing business. The findings have important consequences for policymakers, lawmakers, regulators and the audit profession as they assess the growing issues in an uncertain economic environment. Evidence is provided that may be used to reassure investors and aid authorities as they devise appropriate remedies to the pandemic-triggered economic crisis. The findings may aid in the improvement of legislation that governs Jordan’s auditing industry. Furthermore, the results can be generalized to other Middle Eastern countries.

To the best of the authors’ knowledge, this is the first study to empirically evaluate how different types of ownership affect audit quality in response to a dramatic shift in auditors’ working conditions brought on by the global health calamity. In emerging economies like Jordan, this type of analysis allows for preliminary assumptions to be established about ownership status during the COVID-19 outbreak. It adds to the body of auditing knowledge by shedding light on how various kinds of ownership affect responses to adverse events. This assessment is intended to serve as the definitive testimony in the field of accounting regarding the effects of the coronavirus across various corporations’ portfolios.

The inward displacement perpendicular to the body surface produced by compression garment is an important index to evaluate pressure comfort and optimal design of tight clothing products. The purpose of this study is to explore the pressure distribution state at waist position of elastic legwear and then to solve the common problem of excessive pressure or easy slippage for waist of elastic legwear.

In this paper, the authors obtained the waist cross-section model of human body using CT scanning and mimics modeling and then simulated the pressure and displacement distribution after wearing sample four elastic legwear using finite element method. The dressing process of elastic legwear was divided into six periods (instantaneous, 1, 2, 4, 8 and 12 h) in this study, and the finite element software ANSYS was used to simulate the displacement and deformation of the waist cross section. The authors finally obtained the functional relationship between pressure/displacement ratio and angle using curve fitting.

In this paper, the authors obtained the functional relationship between pressure/displacement ratio and angle using curve fitting. Comparison found that the “pressure/displacement–angle” function curve showed an almost consistent trend at any time. That was to say, when the human body was in the state of clothing pressure, the corresponding displacement value of the human body can be calculated by the curve equation under the premise of known pressure value.

This study solves the difficult problem which hard to measure displacement values by conventional methods due to the small deformation of the human body after dressing the compression garment. Conclusions also provide a theoretical reference for evaluating pressure comfort and optimizing clothing structure for the elastic legwear, and this method is also applicable to other types of compression garment.

The strength of printed parts by application of fused deposition modeling (FDM) has been broadly studied through experimental methods. However, constitutive behaviors of the printed parts in theory are still unclear. Therefore, this paper aims to focus on building an elasto-plastic model of the printed parts to reveal the constitutive behavior.

An elasto-plastic constitutive model that considers anisotropic characteristics is proposed. Tensile tests are performed for parameter identification by using different samples with varying printing angles. Finally, the constitutive model is completed and applied to the numerical analysis of a tensile procedure.

The experimental study indicated that the anisotropic characteristics are significant for elastic modulus and strength of printed parts. The polar anisotropic model is suitable for describing the anisotropic behavior of parts during the elastic deformation. The Hill model is suitable to describe the yield property. The elastic modulus and yield point of parts printed in any specific orientation can be calculated using the proposed constitutive model.

A theoretical model has been developed to describe the constitutive behavior of FDM printed part. This model can precisely describe the elastic behavior and yield point of parts printed with various orientations. This model can be applied to the finite element simulation of printed structures.