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Entrepreneurship has been one of the major pillars in our economy around the world. Aside from the aspiring and innovative entrepreneurs looking for like-minded collaborators to start new ventures that disrupt the business world, managers are increasingly looking for entrepreneurial graduates to tackle the ever-changing business landscape. There has been increasing consensus that entrepreneurship is not limited to being an attitude or a certain characteristic that one is born with, but a skill that can be developed through education. This can be seen in the sprung of entrepreneurship programs in various educational institutions, as well as dedicated entrepreneurship degrees in higher education. However, the information that each person is receiving can vary depending on their environment, and how they perceive and process the information can also be different. In addition, propensity to take actions to pursue the identified opportunities can also vary. Thus, how can the governments and universities work together in breeding the next generation of entrepreneurs? To answer our research question, we sampled 191 undergraduate students in a private university in Malaysia. We examined the relationship between entrepreneurial orientation, entrepreneurial self-efficacy, emotional intelligence, and entrepreneurial intention. Our findings contribute to future research with a more refined understanding of the factors affecting entrepreneurial intention, as well as practical implications for governments and higher education institutions on how they form an ecosystem in equipping future generations with entrepreneurialism.

The time is right for a theory on strategic entrepreneurial ecosystems and business model innovation. Both topics have increased substantially during the past couple of years due to their strategic nature. This means they are uniquely placed to provide practical advice but also theoretical development. This chapter discusses the theory in terms of how it bridges strategic planning, innovation management, and entrepreneurship literature. Thereby propelling the field of entrepreneurial ecosystems further by suggesting it has both a strategic and business model perspective. This chapter argues the reasons for a new theory to be developed in order to maintain the relevance and practicality of the entrepreneurial ecosystem literature.

The purpose of this paper is to identify the traditional practices in the modern banking system (MBS) and examine the effects of these on employee response, customer reactions and customer loyalty, in the context of public sector banks in India. The study also investigates the effects on customers of employees’ use of traditional banking practices in the MBS.

A total of 460 usable responses were gathered from customers of seven public sector banks in Bhopal (MP), India. The study scales were refined and validated by exploratory factor analysis and confirmatory factor analysis.

The results indicated that the MBS utilising traditional practices (MBSTP) significantly influences unfavourable employee responses, customer reactions and loyalty. In addition, employee responses in MBSTP motivate and generate unfavourable reactions of customers, which further influence their loyalty adversely towards public sector banks.

The identified traditional practices with MBS are expected to bring clarity to the issue of employee response, customer reaction and loyalty. This would help the management of banks.

The results of the analysis indicated that public sector banking services are facing the internal challenges by its own service processes and employees’ behavioural intentions.