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This study aims to explore the associations linking employees’ challenge-hindrance appraisals toward artificial intelligence (AI) to service performance while considering the dual mediating roles of job crafting and job insecurity, as well as the moderating role of AI knowledge.

A survey was administered to a sample of 297 service industry employees. This study examined all the hypotheses with Mplus 8.0.

This study confirms that challenge appraisal toward AI has an indirect positive influence on service performance via job crafting (motivation process), whereas hindrance appraisal toward AI has an indirect negative influence on service performance via job insecurity (strain process). Meanwhile, AI knowledge, serving as a key personal resource, could strengthen the positive impacts of challenge appraisal toward AI on job crafting and of hindrance appraisal toward AI on job insecurity.

Organizational decision-makers should first survey employees’ appraisals toward AI and then adopt targeted managerial strategies. From the perspective of service industry employees, employees should adopt proactive coping strategies and enrich their knowledge of AI to meet the challenges brought by this technology.

The primary contribution of this study is that we enrich the literature on AI by exploring the dual mediators (i.e. job crafting and job insecurity) through which AI awareness affects service performance. Moreover, this study advances our understanding of when appraisals toward AI influence job outcomes by identifying the moderating role of AI knowledge.

This study aims to investigate whether and how artificial intelligence (AI) awareness affects work withdrawal.

This survey garners participation from a total of 305 hotel employees in China. The proposed hypotheses are examined using Hayes’s PROCESS macro.

The results indicate that AI awareness could positively affect work withdrawal. Negative work-related rumination and emotional exhaustion respectively mediate this relationship. Furthermore, negative work-related rumination and emotional exhaustion act as chain mediators between AI awareness and work withdrawal.

Given the growing adoption of AI technology in the hospitality industry, it is imperative that managers intensify their scrutiny of the psychological changes experienced by frontline service employees and allocate more resources to mitigating the impact of AI on their work withdrawal.

This study contributes to the burgeoning literature on AI by elucidating the chain mediating roles of negative work-related rumination and emotional exhaustion. It also makes a significant forward in examining mediating mechanisms, notably the chain-mediated mechanism, through which AI awareness impacts employee outcomes.

This study is aimed at better understanding the evolution of inequality in carbon emission in intraincome and interincome groups in the world, and then to uncover the driving factors that affect inequality in carbon emission.

The approach is developed by combining the Theil index and the decomposition technique. Specifically, the Theil index is used to measure the inequality in carbon emissions from the perspective of global and each income group level. The extended logarithmic mean Divisia index was developed to explore the driving factors.

This study finds that the inequality in carbon emissions of intraincome group is getting better, whereas the inequality in carbon emission of interincome group is getting worse. And the difference in global carbon emissions between income groups is the main source of global carbon emission inequality, which is greater than that within each income group. In addition, the high-income group has transferred their carbon emissions to upper-middle income group by importing high-carbon-intensive products to meet the domestic demand, while lower-middle-income group do not fully participate in the international trade.

To alleviate the global carbon inequality, more attention should be paid to the inequality in carbon emission of interincome group, especially the trade between high-income group and upper-middle income group. From the perspective of driving factors, the impact of import and export trade dependence on the per capita carbon emissions of different income groups can almost offset each other, so the trade surplus effect should be the focus of each group.

In order to consider the impact of international trade, this study conducts a comprehensive analysis of global carbon emissions inequality from the perspective of income levels and introduces the import and export dependence effect and the trade surplus effect into the analysis framework of global carbon emission inequality drivers, which has not been any research carried out so far. The results of this paper not only provide policy recommendations for mitigating global carbon emissions but also provide a new research perspective for subsequent inequality research.