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This paper aims to profile the WHATT theme issue “Why is the Russian tourism and hospitality market becoming more diverse with new destinations?” with reference to the experiences of the theme editor and writing team.

This paper uses structured questions to enable the theme editor to reflect on the rationale for the theme issue question, the starting-point, the selection of the writing team and material and the editorial process.

This paper provides a framework to facilitate discussion between all stakeholders in Russia’s tourism and hospitality industry, identifies ways of improving competitiveness as a tourist destination and contributes to thinking about sustainable development. The outcomes of a broad-ranging collaboration yield fresh insights, a deeper understanding of the issues and an array of possible responses to the theme issue question.

The theme issue outcomes provide lines of enquiry for others to explore and reinforce the value of WHATT’s approach to collaborative working and writing.

The collaborative work reported in this theme issue offers a unified but contrarian response to the theme’s strategic question. Taken together, the collection of articles provides a detailed picture of the changes occurring in the Russian tourism and hospitality market.

The purpose of this paper is to profile the Worldwide Hospitality and Tourism Themes theme issue “The way forward: how is Malaysian hospitality and tourism education working with industry?” with reference to the experiences of the theme editors and writing team.

Structured questions were used to enable the theme editors to reflect on the rationale for the theme issue question, the starting point, the selection of the writing team and material and the editorial process.

Malaysia’s hospitality and tourism industry is facing an acute shortage of skilled employees, accentuated by the fact that jobs in the industry are not broadly appealing to Malaysians.

The hospitality and tourism industry in Malaysia wants to employ graduates with a professional attitude and mindset, and to secure this objective, a greater focus on work-based learning is needed.

The paper draws on discussion and applied research to explore the hospitality and tourism industry–education collaboration in Malaysia and the ways in which employability and retention can be enhanced by a greater emphasis on work-based learning.

This paper aims to profile the WHATT theme issue “Can the culture of safety and quality in organizations be measured and changed?” with reference to the experiences of the theme editors and writing team.

This paper uses structured questions to enable the theme editors to reflect on the rationale for the theme issue question, the starting-point, the selection of the writing team and material and the editorial process.

This paper draws on a specialist team of researchers and practitioners to examine the extent to which the culture of safety and quality in organizations (with particular reference to food management) can be measured and changed. It reflects on research and stakeholder interaction that is helping to shape current and future thinking about food safety culture in hospitality organizations and provides practical ways of reviewing and improving it.

The theme issue outcomes provide lines of enquiry for others to explore and they reinforce the value of WHATT’s approach to collaborative working and writing.

This theme issue builds on prior work (reported in earlier theme issues) and profiles a well-researched and practical approach to reviewing, measuring and improving the culture of safety and quality in hotel and catering operations.

This paper profiles the WHATT theme issue “How can the tourism industry respond to the global challenges arising from climate change and environmental degradation?” by drawing on reflections from the theme editors and theme issue outcomes, including case study examples from Malaysia, New Zealand and Canada.

This paper uses structured questions to enable the theme editors to reflect on the rationale for the theme issue question, the starting point, the selection of the writing team, the material and the editorial process.

This paper uses case studies to illustrate how the tourism industry is responding to climate change issues. Additionally, team members of the theme issue from Australia, India, Germany, Malaysia and Canada review some of the latest thinking on the relationships between tourism and climate change.

This paper outlines challenges and new approaches to the management of climate change in tourism.

Explores the extent to which innovative approaches, discussed in this theme issue, could be replicated and applied in countries that have yet to take action on tourism-related climate change.

The purpose of this paper is to profile the experiences of the theme editor and the writing team of Worldwide Hospitality and Tourism Themes (WHATT) theme issue “What should Indian tourism and hospitality managers focus on to stay competitive in the coming decade?”

This paper uses structured questions to enable the theme editor to reflect on the rationale for the theme issue question, the starting point, the selection of the writing team and material and the editorial process.

This paper identifies key issues shaping the Indian tourism and hospitality industry and some of the implications for managers. It also identifies ways of improving competitiveness and some of the ways in which the Indian Government (at national and state levels) is investing in and facilitating community-focussed tourism development.

The theme issue outcomes provide lines of enquiry for others to explore and reinforce the value of WHATT’s approach to collaborative working and writing.

This paper draws on discussion and applied research with industry to identify and assess the likely impact of innovation, information technology, social media and related developments on tourism and hospitality industry development in India. The theme issue collection of this paper provides a rich picture of the occurring changes and prospects for the future.

For the first time the US corporate university conference included a panel discussion with questions from corporate university leaders attending the event. The panel facilitator asked panelists to imagine that we were looking back on the developments that took place between 2002 and 2007. I have captured my responses to the questions posed.

The aim of this paper is to profile the World Hospitality and Tourism Themes (WHATT) theme issue “Tourism sustainability in the Alpine region: What are the major trends and challenges?” with reference to the experience of the theme editors and writing team.

This paper uses structured questions to enable the theme editors to reflect on the rationale for the theme issue question, the starting-point, the selection of the writing team and material and the editorial process.

It draws on a multidisciplinary approach to identify some key components of sustainable tourism for the French and Italian Alps. It reflects on research and stakeholder interaction that helped to shape the current and future thinking about how Alpine mountain resorts can enhance sustainability in relation to the destination offer, accommodation, transport and mobility and institutional, legal and socio-economic aspects.

The theme issue outcomes provide lines of enquiry for others to explore, and they reinforce the value of WHATT’s approach to collaborative working and writing.

The work reported in this theme issue provides research-based evidence of the need for rapid adaptation to sustainable tourism development for resorts in the French and Italian Alps. Traditionally designed to facilitate skiing and snow sports, the impact of climate change is forcing a rethink to safeguard Alpine tourism – a vital economic activity to these and most mountain tourism destinations.

This paper aims to profile the WHATT theme issue “Tourism business development and logistics in the Caribbean: Will there be a symbiotic relationship?” by drawing on reflections from the theme editors and theme issue outcomes.

Structured questions are used to enable the theme editors to reflect on the rationale for the theme issue question, the starting-point, the selection of the writing team and material and the editorial process.

The paper draws on academic and practitioner perspectives to examine the interrelatedness between tourism development and logistics in the Caribbean and concludes that there is much common ground.

This paper outlines challenges and new approaches to the management of tourism business development and logistics in the Caribbean.

The present paper profiles the main developments that need to occur to maximize benefits for the people and economies of the Caribbean region.

The paper aims to profile the Worldwide Hospitality and Tourism Themes (WHATT) theme issue “Dark tourism – visitation, understanding and education; a reconciliation of theory and practice?” by drawing on reflections from the theme editor and theme issue outcomes.

The paper uses structured questions to enable the theme editor to reflect on the rationale for the theme issue question and the outcomes.

It was observed that visitors to dark tourism sites are often motivated by respect and remembrance and that this motivation is frequently reported by the practitioners who manage these sites.

The paper presents dark tourism site educational guidelines for practitioners.

This paper provides a rich array of insights from practitioners involved in managing museums and related educational programmes, conceptual development and applied academic research.