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The COVID-19 pandemic severely impacted tourism, and the hotel and restaurant industry was the most affected sector, which faced issues related to business uncertainty and unemployment during the crisis. The analysis of recovery time and the influence factors is significant to support policymakers in developing an effective response and mitigating the risks associated with the tourism crisis. This study aims to investigate numerous factors affecting the recovery time of the hotel and restaurant sector after the COVID-19 crisis by using survival analysis.

This study uses the quarterly value added with the observation time from quarter 1 in 2020 to quarter 1 in 2023 to measure the recovery status. The recovery time refers to the number of quarters needed for the hotel and restaurant sector to get value added equal to or exceed the value added before the crisis. This study applies survival models, including lognormal regression, Weibull regression, and Cox regression, to investigate the effect of numerous factors on the hazard ratio of recovery time of hotels and restaurants after the COVID-19 crisis. This model accommodates all cases, including “recovered” and “not recovered yet” areas.

The empirical findings represented that the Cox regression model stratified by the area type fit the data well. The priority tourism areas had a longer recovery time than the non-priority areas, but they had a higher probability of recovery from a crisis of the same magnitude. The size of the regional gross domestic product, decentralization funds, multiplier effect, recovery time of transportation, and recovery time of the service sector had a significant impact on the probability of recovery.

This study contributes to the literature by examining the recovery time of the hotel and restaurant sector across Indonesian provinces after the COVID-19 crisis. Employing survival analysis, this study identifies the pivotal factors affecting the probability of recovery. Moreover, this study stands as a pioneer in investigating the multiplier effect of the regional tourism and its impact on the speed of recovery.

The tourism multiplier effect (TME) is the total economic impact of tourism demand, representing the linkages between tourism and other businesses in an area. However, study about it is limited in Indonesia, especially at the provincial level and after the COVID-19 crisis. This study aims to estimate the TME in all provinces of Indonesia, test its differences in priority and non-priority areas before and after the COVID-19 crisis, analyze its spatial distribution and examine the determinant factor of TME

This study applies an input-output model to measure the TME of all provinces in Indonesia, an independent sample t-test to examine the similarity of TME in priority and nonpriority areas, a paired sample t-test to examine the similarity of it before and after the COVID-19 crisis, and spatial analysis to check its spatial relationship.

The result shows that regional TME ranges from 1.25 to 2.05 in 2019, which changed slightly over time. The empirical result shows the TME difference before and after the COVID-19 crisis, and there is a spatial correlation in terms of TME with the hot spots are clustered in the eastern region of Indonesia, However, there was a slight change in the position of hot spots during the COVID-19 crisis. Moreover, the spatial model shows that value-added and employment in agriculture, manufacturing, trade and transportation affect the size of TME.

This study contributes to the academic literature by providing the first estimate of the TME at the provincial level in Indonesia, comparing the it in priority and non-priority areas before and after the COVID-19 crisis, and mapping its spatial distribution.

The learning outcomes of this study are as follows:

1. understand the role of financial inclusivity in the sustainable development of a nation;

2. examine the concept of social entrepreneurship and identify the skills needed to be a social entrepreneur;

3. analyze the opportunities and challenges faced by social entrepreneurs, especially in an emerging economy; and

4. assess the feasible options with respect to upscaling and expansion.

Yamuna Sastry, a young woman from a traditional Indian family, had set out to achieve her dream of financial inclusivity by helping the underprivileged in her country gain financial independence and credibility. When she was approached by a cab driver to file tax returns for him, a new venture took shape in her mind, and along with a partner, CabDost, a socially driven financial advisory start-up was created to provide financial advisory services exclusively for cab drivers. CabDost had been instrumental in making over 15,000 cab drivers financially literate, instilling in them a culture of compliance, getting them tax refunds and enabling the Indian Government recover eight crores in taxes. The success of financial inclusivity among cab drivers inspired CabDost to extend its financial services to truck drivers, auto drivers, housekeeping staff and other contractual workforce. The company found it challenging to address the demands of the increasing customer base with its available technical resources. The absence of an in-house tech team and the need for an all-in-one tech platform to provide a wide variety of financial services induced CabDost to explore other options. Dvara Money, a neo bank offering financial services, approached CabDost with a merger proposal. Though it was a lucrative offer, the founding members were apprehensive as they knew that most of the mergers failed because of myriad reasons. They were contemplating on their next move as they were in a dilemma about whether to develop a technical team in-house or to go ahead with the merger.

The case can be taught to business management students as a part of the introductory course on entrepreneurship or social entrepreneurship. The case can be used specifically to make the students understand the role of financial inclusivity in the sustainable development of a nation, the concept of social entrepreneurship, the journey of social entrepreneurs in the financial inclusivity space, right from ideation to execution, the challenges faced in the bargain, survival mechanisms adopted and the various options available for further growth and expansion.

Teaching notes are available for educators only.

CSS 3: Entrepreneurship.

This paper aims to study the inhibition effect of 2-pyridinealdazine on the corrosion of mild steel in an acidic medium. The inhibition effect was studied using weight loss, electrochemical impedance spectroscopy, and Tafel polarization measurements.

Weight loss measurements, potentiodynamic tests, electrochemical impedance spectroscopy, X-ray diffraction and spectral and conformational isomers analysis of A (E-PAA) and B (Z-PAA) were performed were investigated.

2-pyridinealdazine (PAA) acts as a good inhibitor for the corrosion of steel in 2.0 M H₃PO₄. The inhibition efficiency increases with an increase in inhibitor concentration but decreases with an increase in temperature.

This paper is intended to be added to the family of azines which are highly efficient inhibitors and can be used in the area of corrosion prevention and control.

A series of composite solders in 63/37 Sn/Pb was prepared: Cu₆ Sn₅ (10, 20, 30 wt%); Cu₃ Sn (10, 20, 30 wt%); Cu (7.6 wt%); Ag (4 wt%); and Ni (4 wt%). These composite solders were prepared by two procedures: (A) admixture with solder paste; and (B) admixture with molten solder. The original particulates and the final composite solders were analysed and characterised by SEM (scanning electron microscopy) EDX (energy dispersive X‐ray), and ESCA (electron spectroscopy for chemicals analysis); or XPS (X‐ray photoelectron spectroscopy). A variety of morphological characterisations, intermetallics and porosities were noted. Good wetting was noted in all cases, and porosity was greater for method (A). The particulates all exhibited excellent binding to the solder matrix.

Composite solders were prepared by mechanically dispersing 15v% of Cu or Ag particles into the eutectic Sn‐3.5Ag solder. The average sizes for the nominally spherical Cu and Ag particles were 6 and 4 microns, respectively. Two different processing methods were used to prepare the composite solders: blending the powdered particles with solder paste, and adding particles to the molten solder at 2808C. The composite solders were characterised by studying the morphology, size and distribution of the reinforcing phase. Particular interest and emphasis are given towards the modifications of the reinforcements during the reflow process. Microstructural features and chemical analysis of the composite solders were studied using optical and scanning electron microscopy (SEM), and energy dispersive x‐ray (EDX) analysis. The effect of reflow and isothermal ageing on the microstructure as well as the morphological changes in the interfacial IM layer of the composite solders were extensively analysed. A mechanism for IM layer growth is proposed for solid state isothermal ageing.

European air transport policy, emerged through the confluence of case law and legislation, in four broad areas: liberalization, safety and security, greening, and the external policy. Following the implementation of the single market for air transport, policy shifted to liberalizing and regulating associated services and in recent years to greening, the external aviation policy, and safety and security. Inclusion of air transport in the Environmental Trading Scheme of the European Union exemplifies the European Commission’s proactive stand on bringing the industry in line with emission reduction trajectories of other industries. However, the bid to include flights to third countries in the trading scheme pushed the EU into a controversial position, causing the Commission to halt implementation and to give ICAO time to seek a global multilateral agreement. The chapter also discusses how the nationality clauses in air services agreements breached the Treaty of Rome, and a court ruling to that effect enabled the EC to extend EU liberalization policies beyond the European Union, resulting in the Common Aviation Area with EU fringe countries and the Open Aviation Area with the USA. Another important area of progress was aviation safety, where the EU region is unsurpassed in the world, yet the Commission has pushed the boundary even further, by establishing the European Safety Agency to oversee the European Aviation Safety Management System. Another important area of regulatory development was aviation security, a major focus after the woeful events in 2001, but increasingly under industry scrutiny on costs and effectiveness. The chapter concludes by arguing that in the coming decade, the EU will strive to strengthen its position as a global countervailing power, symbolized in air transport by a leadership position in environmental policy and international market liberalization, exemplified in the EU’s external aviation policy.

Organic solderability preservative (OSP) coatings are not new. They have been used successfully with aggressive water soluble flux for assembly of through‐hole only PWBs. However, the multiple heating cycles required for mixed technology assembly and use of no‐clean low solids flux (LSF) for wave solder assembly have placed a greater demand on the solderability protection provided by OSPs. Wetting balance and float testing were used to evaluate numerous OSPs as well as the potential for these surface finishes to be used for ‘No‐Clean’ assembly. Although these laboratory evaluations revealed that OSPs are not as robust as SnPb, they did indicate the assembly processes and materials which could work with OSPs. Additional simulated assembly trials with test vehicles confirmed that thick OSP pre‐flux coatings interfere with soldering and that the solderability of surfaces with thin OSPs degrades when heated in an air environment. Since none of the OSPs evaluated outperformed the imidazole currently in use at AT&T, a no‐clean LSF assembly production trial with a mixed technology telecommunication circuit pack was conducted to compare imidazole with hot air solder levelled surfaces. The production trial and laboratory evaluations resulted in the development of an application model. The elements of the application model are not complicated: (1) use thin OSPs, (2) avoid baking, (3) use as aggressive a flux as possible, (4) apply as much flux as possible, (5) apply the flux where you want solder to wet, and (6) use nitrogen inerted processes whenever possible. Combination of these elements has led to the successful implementation of OSPs for no‐clean assembly. Funding for this effort was obtained through the National Center for Manufacturing Sciences (NCMS) Printed Wiring Board Interconnect Program.

The purpose of this paper is to investigate how to improve the corrosion inhibition behavior of molybdate‐based inhibitors for mild steel, using organic compounds containing a phenyl ring together with nitrite agent. As picrate contains a phenyl ring together with three substituent nitrite anions, it is used as an organic compound. In this study a new molybdate‐based inhibitor was introduced with the composition of 60 ppm molybdate/40 ppm nitrite/20 ppm picrate. Inhibition efficiency of molybdate alone and with nitrite and picrate on the uniform corrosion of mild steel in stimulated cooling water was assessed.

The inhibition efficiency of molybdate alone and with nitrite and picrate on the uniform corrosion of mild carbon steel in stimulated cooling water (SCW) was assessed by electrochemical techniques such as potentiodynamic polarization, electrochemical impedance (AC impedance) measurements and weight loss determinations at the room temperature. Studies of electron microscopy included scanning electron microscopy (SEM) photography and X‐Ray energy dispersive (EDS) microanalysis were used.

The results obtained from the polarization and AC impedance curves were in agreement with those from the corrosion weight loss results. The results indicated that the new inhibitor was as effective as molybdate alone, though at one quarter of the concentration range of molybdate, which is economically favorable.

The paper demonstrates improvement in corrosion inhibition of mild steel in SCW via a blend of molybdate, nitrite and picrate as a new anodic inhibitor.