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Traditional central courtyards have been advocated for being thermally efficient for hot-climate regions. However, exploring previous literature shows that it is not clear to what extent courtyards are truly thermally comfortable. This study determines the level of thermal comfort in residential courtyards in hot-climate regions, taking Baghdad as a case study.

This study develops a novel Courtyard Thermal Usability Index (CTUI) to quantify the ability of courtyards to provide thermal comfort to occupants. CTUI is the fraction of useable thermally comfortable hours in courtyards of the total occupation hours during a specific period. To operationalise CTUI, the research employs the Envi-met 4.2 simulation tool to determine the annual thermal conditions of 360 courtyards. An adaptive thermal comfort model developed by Al-Hafith in 2020 for Iraq is used to judge simulated thermal conditions and determine CTUI.

CTUI enables determining the level of thermal comfort courtyards offer to occupants by showing the ratio of the thermally comfortable period versus the occupation period. Results show that, in Iraq, annually, courtyards offer up to 38% comfortable hours out of the total potential occupation hours. The rest of the time the courtyard will not be comfortable, mostly due to overheating. When designing courtyards, the most effective geometric property impacting courtyards' thermal conditions is width/height. The most important microclimatic factor impacting occupants' thermal sensation is mean radiant temperature (MRT). This study can be used to inform designing thermally efficient courtyards for hot-climate regions.

This study presents the first assessment of the thermal efficiency of courtyards in hot-climate regions depending on an assessment of their ability to provide thermal comfort to occupants. The study presents a novel index that can be used to quantify the ability of courtyards to provide a thermally comfortable environment to occupants.

This paper discusses how project management styles and methods impact on energy conscious design decisions by building design teams. Within the broad field of energy conscious design the emphasis of this paper is on the selection of energy saving technologies in appropriately configured building components. The premise of the research is that these selections are not well rationalized. Choices of energy saving features in current practice are discussed against the background of available computational tools and the way these tools are used (or not) to enhance the decision‐making process. Through empirical data gathering based on case studies, improved project management techniques that enable a more timely and rational selection of energy saving technologies will be identified. A follow‐up research project that implements the findings in an operational design system is briefly presented to sketch the practical implications of the reported research.

Despite the number of quality management procedures being currently applied, construction defects in the domestic sector are acknowledged to contribute to the energy performance gap of buildings. This paper investigates the limitations and challenges to the implementation of project quality plans (PQPs) and their impact on the achievement of expected thermal performance in the UK social housing projects.

A qualitative approach, guided by grounded theory, was used in this research. This methodology provided the structure for systematic data analysis iterations, enabling cross-case analysis. An analytic induction process was designed to seek the explanation of the targeted phenomenon and required data collection until no new ideas and concepts emerged from the research iterations. This study collected data from five social housing projects through interviews, site observations and project documentation.

Multiple limitations and challenges were identified in the implementation of PQP to deliver thermal efficient social housing. Generally, there is the need for more objective quality compliance procedures based on required evidence. When investigating the root of the challenges, it was concluded that the adoption of statutory approval as the main quality compliance procedure led to the dilution of the responsibility for prevention and appraisal of defects that compromised the effectiveness of PQP devised by housing associations (HA) and contractors.

This study identifies the shortcomings of PQP in addressing quality issues with potential to undermine the thermal performance of social housing projects. The findings could be used by HA, contractors and policymakers as steppingstones to improve the energy efficiency in the domestic sector.

The purpose of this paper is to present research that analyses the energy performance and occupancy satisfaction in two very similar buildings that have been designed, constructed and are in use by one government department within the UK.

The work presented applies post occupancy evaluation (POE), metered data and benchmarking to evaluate the two case study buildings.

Findings are related to a (BRE environmental assessment method) BREEAM assessment that was undertaken for one building, but not for the other. Results show that these closely related cases have similar occupancy satisfaction levels, but rather different energy performance. This last aspect is thought to be due to differences in functions of the buildings. Surprisingly, the use of a BREEAM assessment during the design stage has not contributed to making the case involved more energy efficient.

This paper only compares two cases, with all inherent limitations. The methodology is limited to POE and metered data; no full monitoring or thermal simulation efforts have been conducted at this stage.

The project demonstrates that very similar buildings might perform differently. Findings raise some questions over the impact that can be expected from BREEAM ratings.

The study of two closely related buildings provides interesting information to practitioners on factors that might be underrated in current design methods and performance assessment ratings.

GUEST editor of this South African issue of THE LIBRARY WORLD is Hendrik M. Robinson, Director of Library Services, Transvaal Provincial Administration, Pretoria.

The process of commercialization of art is often referred to as “monetization,” denoting the use of art as an investment class. I discuss the reverse mechanism, defined as “Monet-ization,” where investment is overlaid with artistic value, and unproven art is imbued with aesthetic qualities. This mechanism is derived from a historical overview of key periods in the history of art, such as the flourishing of new genres in early 17th century Dutch art and the rise of Modern art in the early 20th century. An analysis of original data on the leading art collectors in the world in the period 1990–2015 highlights the tendency for collectors with an “investor” profile and eclectic taste to buy contemporary art. Combining artworks from diverse periods and styles, eclectic personal collections contribute to the conversion of economic into aesthetic value by way of spill-overs across genres and to the attribution by association of “old” value to “new” art. The “Monet-ization” process helps elucidate how paradigm shifts occur in the art world and how innovation survives under conditions of insufficient demand.

Loneliness is widely prevalent in modern society. Despite the growth in studies, very limited studies so far have attempted to systematically review the literature. This study aims to consolidate the antecedents of loneliness by reviewing the literature.

The systematic literature review method is adopted to identify the antecedents. Full texts of each article were taken for analysis which was published from 2002 to 2022. Multiple databases were examined and total of 60 articles were included for systematic literature review.

The study presents the descriptive analysis of the articles. Also, the paper thematically presents the key antecedents of loneliness in three themes (a) Loss of love, (b) Individual cognitive and personal factors and (c) Childhood experiences and parenting practices. The study also highlights the moderating effect of demographic factors and lifestyle changes.

The current study is the first systematic literature review to present the antecedents of loneliness. The study contributes by offering an enhanced understanding of loneliness. Also, the study presents contemporary understanding of loneliness and proposes a conceptual framework. The findings are useful to academicians as well as policymakers.

As tattoos increase in popularity, questions persist regarding their impact on customer perceptions. To help shed light into this issue, this paper aims to explore the impact of tattooed restaurant servers in the context of service failures. Through the agency and communion theory, the authors propose that a female server with tattoos induces higher levels of negative word of mouth (WOM) intention than her male counterpart. Furthermore, the authors propose that perceived competence mediates this effect.

Through a 2 (tattoos status: yes, no) × 2 (server’s gender: male, female) experimental design, a panel of consumers were exposed to a restaurant service failure scenario with a photograph of a server. Depending on the condition, the server was either a male or female and had (or not) a tattoo on their left arm and neck. The same tattoo design was used for both genders.

The findings indicate that, in a service failure context, customers’ propensity to generate negative WOM does not differ across tattooed (vs non-tattooed) servers. However, contrary to the expectations of the authors, people tend to react more negatively to a male (vs female) server with tattoos.

Research on tattoos in the customer service context is scant, especially in hospitality. Furthermore, no previous study on tattoos has empirically tested a mediation process explaining differences in customer perceptions. Contrary to previous findings, this study demonstrates that an exposure to male (vs female) tattooed servers increases customers’ propensity to generate negative WOM. In other words, the type of profession coupled with the employees’ gender might influence customer perceptions. Furthermore, as customers’ propensity to generate negative WOM did not increase when served by a tattooed (vs non-tattooed) employee, managers in aesthetic labor industries, such as the foodservice business, can be more accepting of employees with tattoos.

This paper aims to explore consumer experiences of spiritual value and investigates whether it is distinct from ethical value within a large and growing private sector health-care setting. Understanding consumers’ experiences of spiritual value versus ethical value has important implications for corporate social responsibility as increasingly, consumers want their spiritual needs met.

The research adopts an exploratory case study approach using in-depth interviews with 16 consumers who use complementary and alternative medicine health-care services. Drawing on consumer value frameworks, a thematic analysis identified dimensions of spiritual and ethical values co-created during their consumption experiences.

From a consumer’s perspective, spiritual value is distinct from ethical value. The key finding is that participants talked about spiritual value predominantly in reactive terms (apprehending, appreciating, admiring or responding), whereas ethical value was referred to as active (taking action).

This paper enhances the understanding of spiritual value and provides evidence that people want their spiritual needs met in a private health-care context. Furthermore, this study provides insights into the consumption experience of spiritual value that can be considered, with further research, in other health-care and service contexts.

This paper offers a new view on corporate social responsibility by taking a consumer’s perspective, and identifying that consumer experiences of spiritual value are important and distinct from ethical value.