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This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/EUM0000000002763. When citing the article, please cite: Stephen J. Grove, Mary C. LaForge, Patricia A. Knowles, Louis H. Stone, (1992), “Improving Sales Call Reporting for Better Management Decisions”, Journal of Business & Industrial Marketing, Vol. 7 Iss: 2, pp. 53 - 60.

States that information regarding the trading environment and customers is essential if a firm′s marketing is to be effective. Describes the two sources: primary, e.g. salespeople and distributors; and secondary such as statistical research. Examines the development of the cheaper primary source through the use of sales force feedback instruments, incorporating call reports. Concludes that the effective use of the sales feedback mechanism can assist managerial strategic decisions.

Focuses on street vending in Chicago, in the USA, taking a historical perspective. Shows how it was used to alleviate unemployment in the volatile progressive era but then became mired in complaints about corruption and vice. Uses a case study of an entrepreneurial Mexican family and highlights the wisdom of earlier days by showing how street vending offers a series of choices that are different from the choices made by larger forms only in that they are more accessible to the poor.

This bibliography covers materials published during 1976, with some 1975 entries omitted from last year's listing. Citations from a number of foreign countries are included if published in English. A few items were not available for annotation. The growing interest in library use instruction is evident from the fact that the number of entries has doubled over those included in the bibliography for 1975.

The purpose of this article is to analyze the present state of employee ownership in Russia and reasons for its decline due to the drawbacks of economic reforms on the country.

The design of the article includes the analysis of the Russian model of ESOP and its differences from the U.S. analog. The author also describes the practical experience of the Russian people’s enterprises and the drawbacks in the legal foundations of their work.

The key finding of this work is that the correction of these drawbacks would lead to broader development of employee owned companies in Russia.

The author’s ideas of changing focus of the market reforms in Russia and facilitating the development of economic democracy in the country constitute the major social implication of her research.

It may have practical implications both for developed market economies and economies in transition.

The originality of the paper is determined by drawing a logical link between the development of employee ownership and overall market reform in Russia, as well as by presenting a comparative analysis of the U.S. and Russian models of ESOP.

In recent years, organisations around the world have been seriously affected by a range of economic, political and social upheavals that have gathered momentum in most parts of the globe. The viability of the conventional (pyramidal) organisational structures is being challenged in conjunction with major shifts in the roles of mid and top managers. In many countries, the pace of the above socio‐economic events and uncertainties is happening at an unprecedented pace. Some markets are showing signs of potential gigantic expansions while others (historically prosperous) are on the verge of complete collapse (Dent, 1991). In responding to the socio‐economic challenges of the nineties, organisations (across the board) have resorted to dismantling the conventional pyramidal structure and adopting so‐called “leaner” structures (see Zeffane, 1992). The most common struggle has been to maintain market share in an economic environment increasingly characterised by excess labour supply (Bamber, 1990; Green & Macdonald, 1991). As organisations shifted their strategies from “mass production” to “post‐fordism” (see, for example Kern and Schumann, 1987), there has been a significant tendency to emphasise flexibility of both capital and labour in order to cater for the niche markets which are claimed to be rapidly emerging, world‐wide. This has resulted in massive organisational restructuring world‐wide.