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The decline of inter‐firm relationships remains an important, although little studied, topic within the channel management literature. Existing research on the topic tends to be fragmentary and largely occupied with the cataloguing of switching incentives and deterrents. This aim of this paper is to articulate a more comprehensive explanation of the process of decline.

With special emphasis on those channels spanning international borders, this paper outlines a mediational model of termination propensity which exploits the tension between the switching and opportunity costs of maintaining the status quo. Specifically, the study examines how switching motivators and deterrents interact to tip the balance towards, or away from, the inclination to terminate.

Two significant outcomes are achieved. First, it is proposed that the switching motivators identified in the literature are mediated through clients' satisfaction with their intermediary's current and anticipated performance. Significantly, it is shown that changes in the market, organisational and relational contexts can alter clients' perceptions independently of any changes in actual intermediary performance. Second, and in contrast with the direct links espoused in previous studies, switching costs are predicted to moderate the link between client satisfaction and termination propensity.

In contrast with past approaches examining a single cause of decline, this study develops propositions outlining a comprehensive, mediational explanation of termination propensity.

For many exporting firms, success in foreign markets hinges to a large extent on the performance of their foreign intermediaries (Albaum, Strandskov, & Duerr, 2002; Ellis, 2000; Root, 1987). In spite of the key role played by intermediaries in foreign markets – i.e. sales agents and independent distributors (Solberg & Nes, 2002) – exporters often regard them as temporary arrangements and second-best alternatives to conducting foreign marketing, sales, and service activities in-house. The typical assumption is that foreign intermediaries are low-control entry modes (Hill, 2003; Root, 1987) that do not have the potential of exploiting the full sales potential of export markets. In other words, foreign intermediary arrangements could have inherent limitations that foster mediocre rather than excellent market performance. Several studies report that exporters generally distrust foreign intermediaries and suspect them of shirking at any given occasion (Beeth, 1990; Nicholas, 1986; Petersen, Benito, & Pedersen, 2000). Poor performance is sometimes expected. On the other hand, foreign intermediaries often find that exporters put in place incentive structures that do not induce them to achieve excellent performance. Hence, it is asserted that foreign intermediaries may deliberately seek mediocrity rather than very poor or outstanding performance.

Discussion of scientific progress in science philosophy texts suggests that aggressiveness and selfishness on the part of scientists is associated with high productivity. It is argued that the behaviour that appears to be the most improper actually facilitates the manifest goals of science. This article shows that the making of the 1930s generation of a sample of eminent economists was shaped by a high sense of co‐operation; continuing collaborative contact in the form of dual authorships of books and articles, joint teaching assignments, and review and support of each other′s writings, but very little of the intensive, relentless competition one finds among natural scientists. The difference stems not so much from the fact that economics is a soft science, but rather from the degree of maturity of the discipline. The 1930s generation of economists was fortunate to enter the field at a time when it was ready for its take off.

The purpose of this paper is to model the critical success factors of construction project management (CPM). Despite the emergence of construction project management as an academic discipline, existing instrument found in literature were for measuring the importance of Construction Managers and Project Managers skills or attributes yet the combined dual role of Construction Project Management as a discipline or profession remains under researched. After collecting 58 empirical observations from within the South African construction related organisations, the paper tests the theoretical relationships by using the structural equation modelling (SEM) technique. The research identifies six factors which are critical for the effectiveness of CPM. The study also highlights the benefits of modelling the factors using tradition methods such as bivariate correlation and multiple regression analysis techniques to extract factors of CPM. The results indicate that correlation between the “hard” and “soft” skills is necessary for the effective implementation of Construction Project Management. The proposed theoretical model not only has the potential to enhance competitive success but can act as a valuable diagnostic tool in addressing the effectiveness of construction project management.

How top management teams (TMTs) adapt and change to create and sustain competitive advantage is a fundamental challenge for human resource management studies. This paper examines the effects of TMT composition (human capital) and managerial ties (social capital) as factors that interactively explain managerial adaptive capability and organizational performance.

A unique survey dataset, derived through privileged access to organizational CEOs and CFOs of 101 Chinese organizations, was used to investigate a path between TMT functional diversity and organizational performance through adaptive managerial capability. Data were analysed using hierarchical multiple regression and Hayes (2012) PROCESS macro for SPSS.

Unexpectedly, the results show that functional diversity has no direct positive effect on firm performance; however when functionally-diverse TMTs are embedded in external networks, there is a significant positive impact on managerial adaptive capability and, through this, competitive advantage.

By identifying TMT functional diversity as an important driver of adaptive managerial capability, contingent on managerial ties, this study addresses a significant research gap pertaining to how TMT characteristics potentially contribute to the development of a core organizational capability.

The authors’ results highlight the importance of ensuring that recruitment into TMTs considers the complementarity of member functional background; however, benefit is only achieved when TMT members establish external ties with other organizations.

The authors’ findings provide evidence of the interactive effect of human and social capital on adaptive capability development and, through this, organizational performance.

The UK Government has set targets for its services to be available online by 2005. It is hoped that electronic public services will improve quality and efficiency of delivery, enhance public access to essential services, and achieve cost economies. While attention initially focussed on the Internet as the key platform for online public service delivery, digital television may eventually become the platform of choice. Television's wider penetration and familiarity gives it an edge over the Internet. A number of pilot projects and initiatives have been instigated by Government to explore the potential of digital television (DTV). This paper presents a review of early evidence to emerge about DTV services and public opinion from DTV pilots. While DTV can provide wider access than the Internet in terms of demographic reach, its limited interactivity and the relearning that viewers will need to undergo may limit its initial applications and adoption. Significant problems remain with the usability of basic DTV services, resulting in certain sectors of society being excluded. This exclusion is more pronounced when considering the most complex applications of DTV, such as interactive services. Widespread acceptance of the digital switchover will require a shift in mindset of the television audience as a different paradigm of television use comes to the fore.

Some of the objectives and working tools of a new area of study, tentatively called Theory of Strategies, are described. It is based on the methodology of artificial intelligence, decision theory, operations research and digital gaming. The latter refers to computing activity that incorporates model building, simulation and learning programs in conflict situations. We also discuss three long‐term projects which aim at automatically analyzing and synthesizing strategies.