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Content available
Book part
Publication date: 6 December 2023

Abstract

Details

Financial Inclusion Across Asia: Bringing Opportunities for Businesses
Type: Book
ISBN: 978-1-83753-305-3

Open Access
Article
Publication date: 23 April 2024

Muhammad Asif Zaheer, Tanveer Muhammad Anwar, Laszlo Barna Iantovics, Muhammad Ali Raza and Zoia Khan

Online food delivery applications (OFDAs) provide an expedient platform, and consumers’ access to food has been drastically altered, especially during and after the COVID-19…

Abstract

Purpose

Online food delivery applications (OFDAs) provide an expedient platform, and consumers’ access to food has been drastically altered, especially during and after the COVID-19 pandemic. This study aimed to completely explore the attributes that influence consumers' purchase intention and how an app's aesthetics can evoke feelings that predict continuous usage intentions for OFDAs. The food industry, especially restaurants, heavily relies on mobile technology to facilitate critical online food delivery during the pandemic crisis.

Design/methodology/approach

The data for this study are gathered from 477 food consumers located in the federal capital territory (FCT) of Islamabad, Pakistan, through convenient sampling by developing a self-administrated online survey. SmartPLS is used for structural equation modeling to test the proposed research model and perform bootstrapping and algorithmic analysis.

Findings

Our findings revealed that perceived value positively predicted consumers’ purchase intentions. Moreover, perceived value mediates the association of information quality, familiarity, time-saving, usability and reputation with purchase intentions and fear of COVID-19 moderates the relationship between perceived value and purchase intention.

Practical implications

This research work has significant implications for researchers, web developers, app designers, delivery services, restaurants and other enterprises as it demonstrates the importance of aesthetically pleasing OFDAs in eliciting positive emotions and bolstering consumers’ intentions to continue using the app for efficient food delivery services.

Originality/value

This study expanded the application of the technology acceptance model (TAM) and attention, interest, desire and action (AIDA) by examining consumers’ purchase intentions in the context of OFDAs. Further, the successful utilization of TAM enhanced the understanding of consumer perceptions and behavioral intentions about the usage of OFDAs.

Details

Journal of Electronic Business & Digital Economics, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2754-4214

Keywords

Content available
Book part
Publication date: 14 December 2023

Abstract

Details

Entrepreneurship and Green Finance Practices
Type: Book
ISBN: 978-1-80455-679-5

Open Access
Article
Publication date: 27 March 2024

Muhammad Asif Zaheer, Tanveer Muhammad Anwar, Zoia Khan, Muhammad Ali Raza and Hira Hafeez

This study aims to investigate the different attributes of electronic commerce (e-commerce) that determine perceived value and electronic loyalty (e-loyalty) among consumers of…

Abstract

Purpose

This study aims to investigate the different attributes of electronic commerce (e-commerce) that determine perceived value and electronic loyalty (e-loyalty) among consumers of online food delivery applications (OFDAs). In this globalized world and competitive environment, e-commerce demands have increased and organizations are giving special attention to web development, website design and functions to hold the current consumers with sustainable performance in the globalized and competitive environment. Almost every industry has been affected by the coronavirus disease 2019 (COVID-19) and changed the way of operational work in many industries. Similarly, the food industry is facing serious challenges and now restaurants started heavily depending on OFDAs.

Design/methodology/approach

The study was quantitative and data were collected from 509 consumers of the district of Rawalpindi, Punjab Pakistan by using a convenience sampling technique who was the users of OFDAs to evaluate the proposed research model. Confirmatory factor analysis was applied to evaluate the validity of the constructs, and structural equation modeling was employed to test the model through Smart-PLS.

Findings

Our findings revealed that perceived value has a substantial positive impact on electronic loyalty (e-loyalty). Moreover, results confirmed that perceived value mediates the relationship of electronic privacy (e-privacy), electronic security (e-security), electronic payment (e-payment), usability and electronic innovativeness (e-innovativeness) with e-loyalty.

Research limitations/implications

This study added to the unified theory of acceptance and use of technology (UTAUT) and technology acceptance model (TAM) by exploring consumers’ intentions for using OFDAs in the framework of e-commerce attributes, perceived value and e-loyalty. Similarly, the study enabled the author to learn more about how people would use the information system after successfully applying the UTAUT.

Practical implications

This study has significant implications for web developers, application designers, food delivery companies, restaurants and other businesses. Subsequently, it indicates the importance of the incredible attractiveness of OFDAs in boosting users’ intentions to keep using the application.

Originality/value

This research contributes substantially to OFDAs efforts to continuously increase its meal service platform and improve client satisfaction which resulted in repurchase intent. In addition, the research facilitates OFDA firms to enhance the features of their applications according to clients.

Details

Journal of Innovative Digital Transformation, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2976-9051

Keywords

Article
Publication date: 24 February 2021

Muhammad Ali, Talat Islam, Fouzia Hadi Ali, Basharat Raza and Golam Kabir

Workplace well-being has emerged as an important aspect in the field of health care. Therefore, this paper aims to investigate the role of managerial coaching on nurses’…

Abstract

Purpose

Workplace well-being has emerged as an important aspect in the field of health care. Therefore, this paper aims to investigate the role of managerial coaching on nurses’ well-being through psychological ownership and organizational identity.

Design/methodology/approach

The authors approached 284 nurses working in both public and private hospitals (between December 2019 and February 2020) on convenience basis, and data were collected through an online questionnaire-based survey.

Findings

The data were analyzed using AMOS version 24 and structural equation modeling confirmed psychological ownership and organizational identity as explanatory variables between managerial coaching and well-being.

Research limitations/implications

The study used self-reported data using convenience sampling which may raise a question on causality. The findings suggest the management to consider the importance of managerial coaching in shaping positive workplace behaviors of employees.

Originality/value

Drawings on social exchange theory, this study extends past studies to examine the mediating roles of psychological ownership and organizational identification between managerial coaching and workplace well-being among nurses. The study has theoretical and practical implications.

Details

International Journal of Human Rights in Healthcare, vol. 14 no. 2
Type: Research Article
ISSN: 2056-4902

Keywords

Article
Publication date: 13 July 2023

Abdul Lateef, Zulfiqar Ali Raza, Muhammad Aslam, Muhammad Shoaib Ur Rehman, Asma Iftikhar and Abdul Zahir

This study aims to fabricate multiwalled carbon nanotubes (MWCNTs)-mediated polyvinyl alcohol (PVA) composite films using the solution casting approach.

Abstract

Purpose

This study aims to fabricate multiwalled carbon nanotubes (MWCNTs)-mediated polyvinyl alcohol (PVA) composite films using the solution casting approach.

Design/methodology/approach

The prepared films were evaluated for diverse structural, surface, optical and electrical attributes using advanced analytical techniques, i.e. electron microscopy for surface morphology, Fourier transform infrared spectroscopy for tracing chemical functionalities, x-ray diffraction (XRD) for crystal patterns, water contact angle (WCA) analysis for surface wettability and UV visible spectroscopy for optical absorption parameters. The specimens were also investigated for certain rheological, mechanical and electrical properties, where applicable.

Findings

The surface morphology results expressed a better dispersion of MWCNTs in the resultant PVA-based nanocomposite film. The XRD analysis exhibited that the nanocomposite film was crystalline. The surface wettability analysis indicated that with the inclusion of MWCNTs, the WCA of the resultant nanocomposite film improved to 89.4° from 44° with the pristine PVA film. The MWCNTs (1.00%, w/w) incorporated PVA-based film exhibited a tensile strength of 54.0 MPa as compared to that of native PVA as 25.3 MPa film. There observed a decreased bandgap (from 5.25 to 5.14 eV) on incorporating the MWCNTs in the PVA-based nanocomposite film.

Practical implications

The MWCNTs’ inclusion in the PVA matrix could enhance the AC conductivity of the resultant nanocomposite film. The prepared nanocomposite film might be useful in designing certain optoelectronic devices.

Originality/value

The results demonstrated the successful MWCNTs mediation in the PVA-based composite films expressed good intercalation of the precursors; this resulted in decreased bandgap, usually, desirable for optoelectronic applications.

Details

Pigment & Resin Technology, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0369-9420

Keywords

Article
Publication date: 30 November 2022

Sadia Mehfooz Khan, Muhammad Ali, Chin-Hong Puah, Hanudin Amin and Muhammad Shujaat Mubarak

This study aims to investigate two primary objectives. First, this study examines the influence of modified service quality dimensions on Islamic bank customer satisfaction using…

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Abstract

Purpose

This study aims to investigate two primary objectives. First, this study examines the influence of modified service quality dimensions on Islamic bank customer satisfaction using a compliance, reliability, empathy, assurance, tangible, operational efficiency, responsiveness (CREATOR) model. Second, the study explores the relationship between customer satisfaction, trust, loyalty and word of mouth (WOM) in Islamic banking of Pakistan.

Design/methodology/approach

The proposed model was analyzed using PLS-SEM-based approach. A total of 312 usable responses were used for data analysis.

Findings

The results indicate that all CREATOR dimensions have a significant positive impact on Islamic banks’ customer satisfaction. Similarly, this study also found a significant positive relationship between customer satisfaction, trust, loyalty and WOM. Overall, this study modified a well-established service quality framework by successfully implementing the CREATOR model in Islamic banking.

Originality/value

This study will provide helpful policy guidelines for Islamic bank managers improve their service quality and strengthen their relationships with existing and new customers. The authors are also sure that their proposed model will add value to the ongoing service quality literature by indicating the role of operational effectiveness in increasing customer satisfaction and promoting positive WOM.

Details

Journal of Islamic Accounting and Business Research, vol. 14 no. 5
Type: Research Article
ISSN: 1759-0817

Keywords

Article
Publication date: 10 December 2018

Syed Ali Raza, Rashid Sbia, Muhammad Shahbaz and Sahel Al Rousan

This paper aims to examine the relationship between trade and economic growth using data of UAE economy for the period of 1974-2011.

Abstract

Purpose

This paper aims to examine the relationship between trade and economic growth using data of UAE economy for the period of 1974-2011.

Design/methodology/approach

The bounds testing is applied for testing the cointegration relationship between the variables. The rolling window approach has been used to analyze the stability of long run coefficients.

Findings

The empirical analysis shows the presence of cointegration between trade and economic growth. Furthermore, exports have positive, but imports have negative effect on economic growth. The rolling window approach confirms the stability of long-run estimates.

Practical implications

This paper provides new insights for policymakers to use trade as economic tool for sustainable economic development.

Originality/value

This paper makes a unique contribution to the literature with reference to UAE, being a pioneering attempt to investigate the relationship between trade and economic growth by using long time series data and applying more rigorous techniques like time varying rolling window analysis.

Details

Journal of Asia Business Studies, vol. 12 no. 4
Type: Research Article
ISSN: 1558-7894

Keywords

Article
Publication date: 27 July 2023

Qaiser Uz Zaman Khan, Muhammad Farhan and Ali Raza

The main purpose of this study is to examine the damage behavior of flexural members under different loading conditions. The finite element model is proposed for the prediction of…

Abstract

Purpose

The main purpose of this study is to examine the damage behavior of flexural members under different loading conditions. The finite element model is proposed for the prediction of modal parameters, damage assessment and damage detection of flexural members. Moreover, the analysis of flexural members has been done for the sensor arrangement to accurately predict the damage parameters without the laborious work of experimentation in the laboratory.

Design/methodology/approach

Beam-like structures are structures that are subjected to flexural loadings that are involved in almost every type of civil engineering construction like buildings, bridges, etc. Experimental Modal Analysis (EMA) is a popular technique to detect damages in structures without requiring tough and complex methods. Experimental work conducted in this study concludes that a structure experiences high changes in modal properties once when cracking occurs and then at the stage where cracks start at the critical neutral axis. Moreover, among the various modal parameters of the flexural members, natural frequency and mode shapes are the viable parameters for the damage detection.

Findings

For torsional mode, drop in natural frequency is high for higher damages as compared to low levels. This is because of the opening and closing of cracks in modal testing. When damage occurs in the structure, there is a reduction in the magnitude of the FRF plot. The measure of this drop can also lead to damage assessment in addition to damage detection. The natural frequency of the system is the most reliable modal parameter in detecting damages. However, for damage localization, the next step after damage assessment, mode shapes can be more helpful as compared to all other parameters.

Originality/value

Effect on Dynamic Properties of Flexural Members during the Progressive Deterioration of Reinforced Concrete Structures is studied.

Details

Multidiscipline Modeling in Materials and Structures, vol. 19 no. 5
Type: Research Article
ISSN: 1573-6105

Keywords

Article
Publication date: 4 March 2021

Muhammad Ali, Syed Ali Raza, Bilal Khamis, Chin Hong Puah and Hanudin Amin

This study’s objectives are twofold; first, this paper aims to explore the determinants of perceived benefit and perceived risk of Islamic Fintech. Second, this study examines the…

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Abstract

Purpose

This study’s objectives are twofold; first, this paper aims to explore the determinants of perceived benefit and perceived risk of Islamic Fintech. Second, this study examines the influence of perceived benefit, perceived risk and user trust on the intention to adopt Islamic Fintech.

Design/methodology/approach

The sample of 350 was distributed among the respondents, while a usable sample of 321 was retained for the analysis. The study performed a self-administration survey to collect the sample data while the hypothesized model was tested using SmartPLS.

Findings

The results revealed that perceived benefit and perceived risk were significant and positively influenced by their factors. Moreover, perceived benefits showed a positive and significant impact on trust. However, perceived risk had a negative and significant impact on trust. The results also found a strong positive and significant relationship between trust and intention to adopt Islamic Fintech.

Originality/value

The outcome of this research may be used to develop strategies for Fintech and enables the financial sector to attain economies of scale in the world.

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