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Article
Publication date: 21 May 2020

Monica Law

This study aims to propose a model for examining different effects of attitude, continued intention to use Facebook and habitual usage on social-information seeking and…

Abstract

Purpose

This study aims to propose a model for examining different effects of attitude, continued intention to use Facebook and habitual usage on social-information seeking and self-disclosure. Specifically, the proposed model aims to enhance continued intention to use and strengthen specific social networking behaviour.

Design/methodology/approach

This study involved a group of undergraduates, between 20 and 25 years. Most measurement items in this study came from relevant prior studies, and the questionnaire was prepared in English. On the basis of over 400 data points, all items were tested with structural equation modelling.

Findings

Two major findings emerged: attitude, continued intention to use and habitual usage affect self-disclosure; and habitual usage is the only factor that affects social-information seeking.

Research limitations/implications

The proposed model amplifies the significance of attitude, continued intention to use and habitual usage. The model also affords researchers an enhanced understanding of the Facebook usage of young adults. The key limitation of this study is that it only involves undergraduate students.

Practical implications

This study suggests that online marketers should prepare diverse kinds of strategies, particularly to understand different behaviours of their fan pages’ followers. Specific communication strategies should be used.

Originality/value

To the best of the author’s knowledge, this study is the first to investigate the impacts of the three factors in one study. It enriches the extent to which prior studies identified and acknowledged the roles played by attitude, continued intention to use and habitual usage.

Details

Young Consumers, vol. 21 no. 3
Type: Research Article
ISSN: 1747-3616

Keywords

Article
Publication date: 8 January 2024

Joseph Siu-Lung Kong, Ron Chi-Wai Kwok, Gabriel Chun-Hei Lai and Monica Law

Research on knowledge creation within eSports learning is scarce. This study extends the understanding of competition-oriented collaborative learning in eSports by examining the…

Abstract

Purpose

Research on knowledge creation within eSports learning is scarce. This study extends the understanding of competition-oriented collaborative learning in eSports by examining the relationship between the dynamics of knowledge creation modes and the continuum of the motivational profile, along with the moderating effects of mutualistic co-presence therein.

Design/methodology/approach

Participants were recruited from the community of massively multiplayer online gamers (MMOGs). Through a quantitative survey, their motivations (i.e. self-extrinsic, self-intrinsic, peer-extrinsic and peer-intrinsic motivations), knowledge creation involvements (i.e. internalization, externalization, combination and socialization) and perception of mutualistic benefit of self and peers were captured for hypothesis testing.

Findings

Significant and positive direct relationships were observed between four motivations and four knowledge creation modes. The mutualistic co-presence positively moderated the positive relationship between the self-extrinsic, peer-extrinsic and peer-intrinsic motivations and socialization. When mutualistic self-benefit were outweighed, peer-extrinsic motivated gamers became less likely to perform internalization, whereas self-extrinsic and peer-extrinsic motivated gamers were less likely to perform combination.

Originality/value

This study is among the first to rationalize the relationship between motivational profile and the dynamics of knowledge creation in eSports learning. The conceptualization of the new construct – mutualistic co-presence – using the ecological concept of symbiosis is uncommon in prior literature. The findings also demonstrate that the four modes of knowledge creation in eSports learning are continuous and interwoven; they can be initiated at any point and do not necessarily occur in a specific sequence.

Details

Internet Research, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 8 April 2024

Yingxuan Zhang, Monica Law, Xiling Cui and Lingman Huang

This study aims to examine the mechanisms underlying social media commerce by investigating the interplay between platforms, people and information. Drawing upon trust transfer…

Abstract

Purpose

This study aims to examine the mechanisms underlying social media commerce by investigating the interplay between platforms, people and information. Drawing upon trust transfer theory, the research model proposes that the platform’s information provision enhances the credibility of the information source, leading to increased information usefulness, adoption and sharing, ultimately influencing purchase intention.

Design/methodology/approach

The research design used in this study was a quantitative approach using a cross-sectional survey method. The study developed a research model based on trust transfer theory and hypothesized relationships between the platform’s information provision, information source credibility, information-related responses and purchase intention. Structural equation modeling was used to analyze the collected data and test the research hypotheses.

Findings

The findings supported most of the hypotheses and provided valuable insights into the role of information credibility in shaping consumers’ purchase intentions. Specifically, the study revealed that the platform’s information provision enhances the credibility of the information source, leading to increased information usefulness, adoption and sharing. Furthermore, information usefulness and adoption mediate the relationship between information source credibility and purchase intention.

Research limitations/implications

The limitations of this research include the use of convenience sampling, which may not represent the broader population, and the cross-sectional design, which does not provide an in-depth understanding of the adoption process. The reliance on self-reported data and the limited scope of investigation with only six constructs are additional limitations. Future studies should consider national random sampling, longitudinal designs, multiple data sources and explore negative effects and other potential mediating variables. Despite these limitations, this research contributes to the understanding of social media commerce mechanisms and provides valuable insights for practitioners in the field.

Practical implications

The findings of this study provide valuable insights for platform providers and marketers in the social media commerce environment. First, the study emphasizes the importance of effective messaging in improving information credibility. Platform providers should focus on delivering accurate and trustworthy information to enhance consumers’ perceptions of product quality and increase purchase intentions. Second, marketers can leverage the information-related factors identified in this study, such as information usefulness and adoption, to optimize their marketing efforts. By understanding how consumers perceive and interact with information on social media platforms, marketers can tailor their strategies to effectively engage and influence potential customers. Overall, these practical implications can enhance success in the competitive social media commerce landscape.

Social implications

The social implications of this study are significant for social media commerce practitioners. The findings highlight the importance of effective messaging and information provision on social media platforms in improving information credibility, thereby enhancing purchase intention. By understanding the mechanisms that drive consumer behavior in the context of social media commerce, platform providers and marketers can optimize their marketing efforts. This includes focusing on delivering trustworthy and useful information, fostering information adoption and sharing among users and ultimately increasing the likelihood of successful transactions. These insights provide valuable guidance for practitioners to navigate the competitive landscape of social media commerce and enhance their chances of success.

Originality/value

The originality of this research lies in its application of trust transfer theory to investigate the mechanisms driving social media commerce. By examining the interplay between platform, people and information, the study specifically focuses on the role of the platform’s information provision in enhancing information credibility and its impact on information-related responses and purchase intentions. This study extends the understanding of the trust transfer mechanism between customers and sellers/brands in customer-to-customer social commerce by emphasizing the importance of effective messaging and information credibility in shaping consumer behavior. The empirical findings contribute to the understanding of information trust transfer and provide a unique perspective on the underlying mechanisms that drive social media commerce.

Details

Journal of Systems and Information Technology, vol. 26 no. 2
Type: Research Article
ISSN: 1328-7265

Keywords

Article
Publication date: 1 May 2006

Samuel R. Staley

To examine political and economic institutional constraints that can facilitate or impede the implementation of sustainable development policies in urban areas.

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Abstract

Purpose

To examine political and economic institutional constraints that can facilitate or impede the implementation of sustainable development policies in urban areas.

Design/methodology/approach

A case study of Santa Monica, California is sued to examine the practical limitations of implementing sustainable development even under politically supportive conditions. The US experience is particularly instructive because it more clearly contrasts the differences between political, bureaucratic, and planning approaches to urban policy.

Findings

The analysis indicates policymakers must give more attention to the political and economic institutions that govern cities, particularly those that value individual choice, market economies, private property, and guarantees of civil liberties that encourage an open political process. Sustainable development in US cities has tended to emphasize centrally directed resource use. The analysis finds Santa Monica has fallen short of its sustainable development goals and progress has been uneven in large part due to the confounding influences of these alternative institutions.

Practical implications

The successful application of sustainable development policies will require adopting a more open‐ended, market‐based, and dynamic approach.

Originality/value

This paper more clearly identifies the forces that determine the success or failure of sustainable development policies while outlining an approach that is more likely to reconcile conflicting tendencies in complex policy environments.

Details

Property Management, vol. 24 no. 3
Type: Research Article
ISSN: 0263-7472

Keywords

Article
Publication date: 1 June 1995

Monica Dawson and Janine Midgley‐Hunt

What are licences and when are they used? What are tenancies atwill and when are they used? What are the advantages/disadvantages ofboth forms of occupation in terms of, for…

1214

Abstract

What are licences and when are they used? What are tenancies at will and when are they used? What are the advantages/disadvantages of both forms of occupation in terms of, for example, exclusive possession, statutory protection? Presents the authors′ opinions derived from the research of case material. Considers the limited and specialized uses of licence agreements.

Details

Property Management, vol. 13 no. 2
Type: Research Article
ISSN: 0263-7472

Keywords

Article
Publication date: 1 September 1995

Monica Dawson and Janine Midgley‐Hunt

In Part I the inherent weaknesses and merits of licence agreements,and their limited specialized use, were considered. Part II considersthe particular uses for, and pitfalls of…

488

Abstract

In Part I the inherent weaknesses and merits of licence agreements, and their limited specialized use, were considered. Part II considers the particular uses for, and pitfalls of, agreements which create tenancies at will. Highlights the differences, problems and advantages of both forms of temporary occupation.

Details

Property Management, vol. 13 no. 3
Type: Research Article
ISSN: 0263-7472

Keywords

Book part
Publication date: 6 September 2021

Keith W. Ludwick

This chapter on terrorism prevention provides the reader with an overview of the various terrorist prevention organizations within the United States at the federal, state, and…

Abstract

This chapter on terrorism prevention provides the reader with an overview of the various terrorist prevention organizations within the United States at the federal, state, and local levels. It is divided into two different sections, the first providing a detailed description of various federal agencies involved in terrorism prevention and an overview of how state and local agencies fit within the federal framework. The second section of this chapter describes various efforts to integrate these disparate organizations into a cohesive effort to prevent terrorism activities. This chapter concludes with some suggestions for future consideration to help with the overall terrorism prevention effort.

Details

The Role of Law Enforcement in Emergency Management and Homeland Security
Type: Book
ISBN: 978-1-78769-336-4

Keywords

Article
Publication date: 1 December 1996

Monica Dawson and Janine Midgley‐Hunt

Explains that Limitation of Actions is extended where there are latent defects by s.14A of the Limitation Act 1980. Notes that, in relation to negligent surveys, the recent case…

524

Abstract

Explains that Limitation of Actions is extended where there are latent defects by s.14A of the Limitation Act 1980. Notes that, in relation to negligent surveys, the recent case of Spencer Ward and another v. Humberts gives an interesting example of how the courts construe the meaning of knowledge within the Act which starts the three‐year period running in cases of latent defect. Explores the courts’ interpretation of relevant parts of the Act, and suggests that the courts’ attitude in recent cases may be erring on the side of the professional and draws property managers to the practical implications of this.

Details

Property Management, vol. 14 no. 4
Type: Research Article
ISSN: 0263-7472

Keywords

Article
Publication date: 1 February 2003

Monica Law, Theresa Lau and Y.H. Wong

Analyzing three perspectives on customer relationship management (CRM) developed by academics, numerous paradoxes are illustrated, as it can be an integrated corporate approach, a…

9133

Abstract

Analyzing three perspectives on customer relationship management (CRM) developed by academics, numerous paradoxes are illustrated, as it can be an integrated corporate approach, a specific strategy to customer behavioral modification or differential customer treatment. The paper highlights that an evolutionary change in the concept of CRM is required. Three key findings have been made. First, customers should be the major focus, and companies are actually dealing with customer‐managed relationships (CMR). Second, it is not just a one‐to‐one relationship pattern. The linkages with other parties are the cores of the relationships between customers and companies. It should therefore be a one‐network‐one relationship. Third, a co‐creative approach should be used in order to integrate the CRM and CMR concepts to enable customers to participate in corporate strategy formulation and to encourage companies to cooperate with third parties in serving customers. The financial service sector is taken as a major example to illustrate the full concept of CRM and CMR. Managerial implications arising from the implementation of the co‐creative approach are explored, which include market share and mind share.

Details

Marketing Intelligence & Planning, vol. 21 no. 1
Type: Research Article
ISSN: 0263-4503

Keywords

Expert briefing
Publication date: 6 March 2019

Its larger rival Uber is likely to follow suit. Such ride-hailing and sharing technology companies are at one end of the micro-mobility transformation of urban transport to rider…

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