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Article
Publication date: 1 March 2024

Mohan Thite and Ramanathan Iyer

Despite ongoing reports of insider-driven leakage of confidential data, both academic scholars and practitioners tend to focus on external threats and favour information…

Abstract

Purpose

Despite ongoing reports of insider-driven leakage of confidential data, both academic scholars and practitioners tend to focus on external threats and favour information technology (IT)-centric solutions to secure and strengthen their information security ecosystem. Unfortunately, they pay little attention to human resource management (HRM) solutions. This paper aims to address this gap and proposes an actionable human resource (HR)-centric and artificial intelligence (AI)-driven framework.

Design/methodology/approach

The paper highlights the dangers posed by insider threats and presents key findings from a Leximancer-based analysis of a rapid literature review on the role, nature and contribution of HRM for information security, especially in addressing insider threats. The study also discusses the limitations of these solutions and proposes an HR-in-the-loop model, driven by AI and machine learning to mitigate these limitations.

Findings

The paper argues that AI promises to offer many HRM-centric opportunities to fortify the information security architecture if used strategically and intelligently. The HR-in-the-loop model can ensure that the human factors are considered when designing information security solutions. By combining AI and machine learning with human expertise, this model can provide an effective and comprehensive approach to addressing insider threats.

Originality/value

The paper fills the research gap on the critical role of HR in securing and strengthening information security. It makes further contribution in identifying the limitations of HRM solutions in info security and how AI and machine learning can be leveraged to address these limitations to some extent.

Details

Personnel Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 13 May 2021

Anshu Sharma, Jyotsna Bhatnagar, Mahadeo Jaiswal and Mohan Thite

The study aims to understand enterprise social media usage at work and explore its impact on employee outcomes, particularly learning behaviors. The scope of the paper is limited…

Abstract

Purpose

The study aims to understand enterprise social media usage at work and explore its impact on employee outcomes, particularly learning behaviors. The scope of the paper is limited to organizationally facilitated enterprise social media (ESM) used internally for workplace communication and draws upon ESM affordances highlighted by the theory of communication visibility.

Design/methodology/approach

The study used a qualitative research design based on Miles and Huberman framework (1994) as the research question was exploratory in nature. Thematic analysis was conducted using QSR-NVivo to arrive at the dominant themes and to understand their relationship between enterprise social media use at work. Each emergent theme was generated from the behavioral indicators labelled as nodes. Drawing on qualitative data, the study explored the lived-in experiences of employees using enterprise social media for workplace interactions.

Findings

The thematic analysis using QSR-NVivo provided qualitative evidence for the phenomenon of enterprise social media use in the form of four emergent themes: patterns of enterprise social media usage by employees, employees' informal learning behaviors, employee social capital and organizational learning capability.

Research limitations/implications

The study provides theoretical insights into the lived-in experiences of employees using ESM at work and unravel thematic behavioral impact on their learning, social capital and organizational learning capability. The findings of this study support recent research work on impact of ESM on knowledge sharing behaviors (see Sun et al., 2019) and other significant work on co-creation of knowledge (see Wagner et al., 2014). Thus, adding to the body of knowledge management literature.

Practical implications

This study provides evidence for the role of enterprise social media in developing organizational learning capability by offering support and platform for employees' informal learning and building their social capital. Thus, organizations should leverage enterprise social media not only a social networking tool but more as a strategic learning resource. Hence, organizational leaders must encourage employees to be involved on such platforms in order to promote their informal learning. Also, this study captures the role of employee social capital in explaining the enterprise social media, informal learning and organizational learning capability relationship. This shows that enterprise social media can help employees to learn informally when they have good relationships. Hence, this study provides implications for both HR and IT managers and consultants who plan to implement technology for collaborative purposes, should not undermine the importance of building employee social capital. Only then can they utilize the potential of ESM as a learning tool. Last, this research may also influence the general attitude towards social media use at work and further impact the design and implementation of organizational social media policies.

Originality/value

The paper is novel as the qualitative investigation offers deeper insights into the impact of ESM usage on employee and organizational learning behaviors. The paper draws on theoretical underpinnings to present useful linkages between emergent concepts and makes valuable contribution to the literature on enterprise social media use and learning at work.

Details

Journal of Enterprise Information Management, vol. 35 no. 2
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 16 January 2023

Anshu Sharma, Jyotsna Bhatnagar, Mahadeo Jaiswal and Mohan Thite

With the increasing prevalence of social media in everyday life, scholars have argued the need of exploring enterprise social media (ESM) for workplace outcomes. This study…

Abstract

Purpose

With the increasing prevalence of social media in everyday life, scholars have argued the need of exploring enterprise social media (ESM) for workplace outcomes. This study investigates the relationship between ESM use and organizational learning capability (OLC) by focusing on the mediating role of informal learning (INFL) and the moderating role of social capital (SC).

Design/methodology/approach

The paper developed and tested a mediated moderated model explaining the impact of ESM on OLC. The study used temporally separated data of 281 respondents collected in two waves from firms in India that use organizationally facilitated ESM platforms for internal workplace communication.

Findings

An analysis of temporally separated two-wave data indicates that INFL mediates the relationship between ESM use and OLC. Also, SC is found to moderate the effect of ESM use on INFL, and INFL mediated the moderation effect of SC on relationship between ESM use and OLC such that the relationship will be stronger when employees have a higher rather than lower level of SC.

Research limitations/implications

The study theoretically contributes and extends the literature on ESM and learning in organizations. The study provides important practical implications to support and institutionalize learning at work. The results of the study provide evidence that ESM are not just networking tools but a platform for learning. Findings of the study suggest that ESM can be one such tool to promote and capture employee INFL. The results also show that SC plays a critical role in predicting the extent to which employees learn informally using ESM, thereby building OLC. This result suggests that organizations should make conscious and concerted efforts to build employee SC. The above findings also have interesting implications for learning and development (L&D) and information technology (IT) managers who wish to implement technology for collaborative purposes.

Originality/value

Addressing the underlying processes that explain how ESM positively influence OLC was highlighted as a critical research gap that needs attention. The paper is novel in its approach as it provides empirical evidence for the relationship between ESM and its impact on employee outcomes, an area pertinent in today's digital economy, however, received sparse attention by management scholars so far. It also provides empirical grounds toward a meaningful shift in the social media discourse – transition from being traditionally viewed primarily as “a networking platform” to “a learning platform.”

Details

Journal of Enterprise Information Management, vol. 36 no. 2
Type: Research Article
ISSN: 1741-0398

Keywords

Content available
Article
Publication date: 16 February 2011

Mohan Thite

1358

Abstract

Details

Personnel Review, vol. 40 no. 1
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 1 November 2001

Mohan Thite

Today’s boundary‐less and knowledge‐based economy with its focus on learning organization delivers a contradictory message to employees in managing their careers. On the one hand…

9200

Abstract

Today’s boundary‐less and knowledge‐based economy with its focus on learning organization delivers a contradictory message to employees in managing their careers. On the one hand, contemporary organizations expect and demand that employees adopt a lifelong learning approach, be global‐oriented, successfully manage the dynamics of diversity in the work and marketplace, work in self‐directed teams, develop a feel for and rapid response to fast changing customer expectations and so on. On the other hand, organizations are silent on the question of who is going to bear the enormous cost of ongoing technical and behavioral training that the employees need to successfully manage in a global village. While today individuals accept the fact that they can no more expect the organizations to provide them lifelong, full‐time and stable careers, they would certainly prefer not to work for organizations that adopt the “help us but help yourself” attitude to career management. This paper discusses the implications of this paradox on the career management process at the organizational level and reviews best practice scenarios.

Details

Career Development International, vol. 6 no. 6
Type: Research Article
ISSN: 1362-0436

Keywords

Article
Publication date: 4 November 2014

Nisha Bamel, Umesh Kumar Bamel, Vinita Sahay and Mohan Thite

The purpose of this paper is to examine the university teaching staff’s perception about functions, benefits and barriers of human resource information system (HRIS). It also aims…

3520

Abstract

Purpose

The purpose of this paper is to examine the university teaching staff’s perception about functions, benefits and barriers of human resource information system (HRIS). It also aims to explore the relevance of attitudinal/demographic diversity with focused HRIS dimensions.

Design/methodology/approach

A 26-item questionnaire was developed on the basis of similar research studies. Responses were collected through electronic mail from 90 faculty members of seven state universities in India. Descriptive statistics along with t-test and analysis of variance were used to answer the research questions.

Findings

The results of the study reported that HRIS is mostly used for administrative purpose and not taken as strategic requirement. Results also revealed that the perceived functions, benefits and barriers in adoption of HRIS do not vary group-wise.

Research limitations/implications

The findings of the study potentially can help in developing and implementing of HRIS in similar types of organizations.

Originality/value

Past literature on HRIS mainly comes from the developed countries and is confined to for-profit organizations. The present study is among the few that coherently took up the issue from non-profit organizations, i.e. universities of a developing country.

Details

VINE: The journal of information and knowledge management systems, vol. 44 no. 4
Type: Research Article
ISSN: 0305-5728

Keywords

Article
Publication date: 1 June 2012

Mohan Thite

The aim of this paper is to deal with the purpose, process and prospects pertaining to the rapid internationalization of the Indian information technology (IT) services…

463

Abstract

Purpose

The aim of this paper is to deal with the purpose, process and prospects pertaining to the rapid internationalization of the Indian information technology (IT) services multinational corporations (MNCs) with a view to explore the issues, challenges and strategies of MNCs from emerging economies.

Design/methodology/approach

The paper presents the key findings of in‐depth interviews with the Chief Executive Officers (CEOs) of the top three Indian IT MNCs on a range of issues pertaining to international management.

Findings

The findings suggest that the Indian IT multinationals are typical born‐global MNCs that have successfully leveraged on the availability of large and low‐cost Indian IT talent pools and have pioneered the global services delivery model from a global network of development centers. They are currently diversifying into emerging markets where they realize that they need to localize their workforce and business models. They face several challenges in globalizing their talent pool and becoming truly global corporations.

Practical implications

The MNCs from emerging economies are adopting a different growth trajectory and strategic mindset as compared to traditional, western MNCs. They bring several distinct country‐ and firm‐specific advantages to the twenty‐first century global economy and are eager to establish themselves as innovative global players in their own right.

Originality/value

The CEOs play a defining role in shaping the strategy, destiny and direction of a firm. By looking at the internationalization of the top three Indian IT multinationals from the perspective of their CEOs, the strategic apex, we get invaluable, though incomplete, insights into the motives and constraints behind their strategy formulation and implementation.

Details

Journal of Indian Business Research, vol. 4 no. 2
Type: Research Article
ISSN: 1755-4195

Keywords

Article
Publication date: 31 May 2013

Mohan Thite

In this interview with Kumar Mangalam Birla, Chairman of Aditya Birla Group (ABG), he talks about the international journey of ABG, governance issues, experience with…

347

Abstract

Purpose

In this interview with Kumar Mangalam Birla, Chairman of Aditya Birla Group (ABG), he talks about the international journey of ABG, governance issues, experience with acquisitions, Indian management styles, challenges for multinationals from emerging economies and his vision of the future. This paper seeks to report the issues discussed in this interview.

Design/methodology/approach

The paper is an interview.

Findings

The ABG is a Fortune 500 conglomerate and a world leader in most of the business segments it operates in. The interview sheds light on the international process and strategy, management philosophy, corporate values framework, approach to and experience with international acquisitions, the need for global mindset, control and coordination issues and an evaluation of the strengths and weaknesses of the Indian economy and firms, in the words of a well‐known and high‐profile Indian business leader.

Practical implications

With the changing global economic landscape, there is a growing interest in the way multinationals from emerging economies leverage their country‐ and firm‐specific advantages to compete against mature Western multinational firms in both the developed and developing markets. The perspectives of the Chairman of a highly successful Indian multinational provide a fertile ground for the cross‐national transfer of best practices in a multi‐polar world.

Originality/value

Having transformed his company to become a global market leader, Mr KM Birla provides unique insights into the psyche and strategic mindset of his corporation. This interview takes the reader through a journey that traces the evolution of a 150‐year old, large, family‐owned enterprise into a world class, professionally managed global corporation.

Details

Journal of Indian Business Research, vol. 5 no. 2
Type: Research Article
ISSN: 1755-4195

Keywords

Article
Publication date: 1 September 1999

Mohan Thite

This paper explores the nature and importance of leadership in technical projects. It argues that there is a need to develop a leadership model incorporating the distinguishing…

8223

Abstract

This paper explores the nature and importance of leadership in technical projects. It argues that there is a need to develop a leadership model incorporating the distinguishing personality and occupational characteristics of technical professionals. It tested the applicability of Bass and Avolio’s transformational leadership model in an information systems project environment along with technical leadership scale derived from the technical leadership literature. The results indicated that a combination of transformational and technical leadership behaviours augments the effectiveness of transactional leadership leading to high project success. While recognising that there is no one leadership style that is effective in all project situations, the study recommends an underlying yet flexible style characterised by organisational catalyst, intellectual stimulation, behavioural charisma, and contingent reward behaviours for enhanced leadership effectiveness.

Details

Leadership & Organization Development Journal, vol. 20 no. 5
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 1 February 2004

Mohan Thite

With knowledge management as the strategic intent and learning to learn as the strategic weapon, the current management focus is on how to leverage knowledge faster and better…

13792

Abstract

With knowledge management as the strategic intent and learning to learn as the strategic weapon, the current management focus is on how to leverage knowledge faster and better than competitors. Research demonstrates that it is the cultural mindset of the people in the organisation that primarily defines success in knowledge intensive organisations. This article highlights the importance of people management in the knowledge economy, explores major challenges to human resource management (HRM) in managing knowledge workers, and identifies some key HR strategies for effective people‐centric partnership in knowledge management, namely, trusting HR philosophy, institutionalising learning to learn, and fine tuning HR systems in recruitment, retainment, performance and reward management of intellectual capital in a multi‐national context. This article reflects the key themes from the author's recent book, Managing People in the New Economy, published by Sage.

Details

The Learning Organization, vol. 11 no. 1
Type: Research Article
ISSN: 0969-6474

Keywords

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