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Article
Publication date: 19 October 2023

Mercy Toni, K.K. Jithina and K.V. Thomas

The main purpose of this paper is to outline the antecedents of patient satisfaction in the field of medical tourism (MT) applying extant literature and to develop a conceptual…

Abstract

Purpose

The main purpose of this paper is to outline the antecedents of patient satisfaction in the field of medical tourism (MT) applying extant literature and to develop a conceptual model based on the review.

Design/methodology/approach

This paper presents a thorough review of prior studies related to the antecedents of patient satisfaction in the MT sector. Moreover, it provides the theoretical base that helped the researcher to identify significant relationship between the patient satisfaction and its antecedents.

Findings

The researchers identified the prominent antecedents of patient satisfaction and present the potential interrelationships between different antecedents of patient satisfaction such as treatment quality, cost attractiveness, destination image and service quality with patient satisfaction based on the review.

Practical implications

The results have momentous practical implications as they will help researchers to better understand the antecedents of patient satisfaction and their potential inter linkages with patient satisfaction in MT sector. The conceptual model derived from the review may guide the actions of researchers as well as practitioners in the MT industry as a whole. The present study provides insights for further research in the MT sector and thereby helps to further enrich the existing theoretical base of the MT.

Originality/value

The study brings together the scattered knowledge from the broad and extensive range of medical or health tourism and cognate literature which indicate ideological differences among various aspects of MT as well as potential factors determining patient satisfaction in MT sector (antecedents of satisfaction). The newly developed model incorporates a new construct called “treatment quality” as different from “service quality,” which is a widely used construct to explain customer satisfaction. The antecedents of patient satisfaction and their inter-linkages with patient satisfaction provide a sound theoretical foundation for the future studies.

Details

Journal of Hospitality and Tourism Insights, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9792

Keywords

Abstract

Details

The Evolution of Goth Culture: The Origins and Deeds of the New Goths
Type: Book
ISBN: 978-1-78714-677-8

Abstract

Details

Black Expression and White Generosity
Type: Book
ISBN: 978-1-80382-758-2

Article
Publication date: 19 July 2013

Christopher Francis Baldwin

The purpose of this paper is to reveal the experiences the author encountered during one of his rugby union refereeing seasons.

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Abstract

Purpose

The purpose of this paper is to reveal the experiences the author encountered during one of his rugby union refereeing seasons.

Design/methodology/approach

When the author assumed the role of a senior referee in a local community rugby union competition in Sydney, Australia, he started collating his matches in the form of a diary. His lived experiences, as recorded in the diary, were the sole source of data for this inquiry. The data collected were over a 12‐month period (2010).

Findings

This study provides a descriptive analysis of the author's weekend and, on occasion, week day/night match experiences in rugby union as a referee and the challenges of fairness and subjectivity encountered.

Originality/value

The paper identifies challenges of maintaining a viable and competitive local rugby union competition free from violence amidst a growing trend in declining player numbers and skill levels at the local community rugby union level. It is envisaged that the findings may benefit competition administrators in designing and facilitating better ways to cater for the diverse playing abilities of local rugby union players in an increasingly competitive sport market who are looking for ways to participate in team‐based sports.

Details

Qualitative Research Journal, vol. 13 no. 2
Type: Research Article
ISSN: 1443-9883

Keywords

Book part
Publication date: 4 September 2020

Jacqueline Briggs

This chapter provides a genealogy of the Gladue–Ipeelee principle of special consideration of Indigenous circumstances at sentencing. The principle is codified in the 1996…

Abstract

This chapter provides a genealogy of the Gladue–Ipeelee principle of special consideration of Indigenous circumstances at sentencing. The principle is codified in the 1996 statutory requirement that “all available sanctions other than imprisonment … should be considered for all offenders, with particular attention to the circumstances of Aboriginal offenders” (s. 718.2e of the Criminal Code of Canada). Using the Foucaultian genealogy method to produce a “history of the present,” this chapter eschews normative questions of how s. 718.2e has “failed” to reduce Indigenous over-incarceration to instead focus on how practices of “special consideration” reproduce settler-state paternalism. This chapter addresses three key components of the Gladue–Ipeelee principle: the collection of circumstances information, the characterization of those circumstances, and finally their consideration at sentencing. Part one focuses on questions of legitimacy and authority and explicates how authority and responsibility to produce Indigenous circumstances knowledge was transferred from the Department of Indian Affairs (DIA) to Indigenous Courtworker organizations in the late 1960s/early 1970s. Part two identifies how authority shapes problematization by examining the characterization of Indigenous circumstances in the two eras, finding that present-day Gladue reports articulate an Indigenous history and critique of colonialism as the root cause of Indigenous criminalization, whereas DIA reports prior to 1970 generally characterized this criminalization as a “failure to assimilate.” Part three focuses on the structural reproduction of power relations by exploring historical continuities in judicial and executive-branch consideration of Indigenous circumstances, suggesting that the Gladue–Ipeelee principle reinscribes a colonial “mercy” framework of diminished responsibility. The author discusses how the principle operates in the shadow of Indigenous over-incarceration as a form of state “recognition” and a technique of governance to encourage Indigenous participation in the settler justice system and suggests that the Gladue–Ipeelee principle produces a governing effect that reinforces settler-state authority by recirculating colonial practices and discourses of settler superiority.

Details

Studies in Law, Politics, and Society
Type: Book
ISBN: 978-1-83982-297-1

Keywords

Article
Publication date: 1 June 2005

Li‐teh Sun

Man has been seeking an ideal existence for a very long time. In this existence, justice, love, and peace are no longer words, but actual experiences. How ever, with the American…

Abstract

Man has been seeking an ideal existence for a very long time. In this existence, justice, love, and peace are no longer words, but actual experiences. How ever, with the American preemptive invasion and occupation of Afghanistan and Iraq and the subsequent prisoner abuse, such an existence seems to be farther and farther away from reality. The purpose of this work is to stop this dangerous trend by promoting justice, love, and peace through a change of the paradigm that is inconsistent with justice, love, and peace. The strong paradigm that created the strong nation like the U.S. and the strong man like George W. Bush have been the culprit, rather than the contributor, of the above three universal ideals. Thus, rather than justice, love, and peace, the strong paradigm resulted in in justice, hatred, and violence. In order to remove these three and related evils, what the world needs in the beginning of the third millenium is the weak paradigm. Through the acceptance of the latter paradigm, the golden mean or middle paradigm can be formulated, which is a synergy of the weak and the strong paradigm. In order to understand properly the meaning of these paradigms, however, some digression appears necessary.

Details

International Journal of Sociology and Social Policy, vol. 25 no. 6/7
Type: Research Article
ISSN: 0144-333X

Keywords

Book part
Publication date: 10 December 2016

Toni A. Knott

This cooperative alliance between a university and a nonprofit, private organization was initiated with the goal of developing capacity building measures for improving medical…

Abstract

This cooperative alliance between a university and a nonprofit, private organization was initiated with the goal of developing capacity building measures for improving medical health and welfare in the rural village of Ocoroni in Northern Sinaloa, Mexico. Drawing from the literature on organization development and action research, it provides a detailed overview of the design and implementation of the work which was involved in this collaborative partnership. The outcomes are presented and with accomplishments noted, indicating that the initiative had a positive impact for the local community in Ocoroni, while simultaneously providing research opportunities and cross-cultural learning for faculty, graduate students, healthcare practitioners, volunteers, residents from the village and others who were involved the project.

Details

University Partnerships for International Development
Type: Book
ISBN: 978-1-78635-301-6

Keywords

Book part
Publication date: 17 March 2010

Heather R. Hlavka

Purpose – This study examined the often minimized relationship between child sexual abuse and the body and asked: How, and by what means, is the body experienced by children after…

Abstract

Purpose – This study examined the often minimized relationship between child sexual abuse and the body and asked: How, and by what means, is the body experienced by children after sexual abuse? The purpose of this work is to present children's interpretations of embodiment in their own words.

Methodology – Data include 10 years of semi-structured videotaped forensic interviews of children and youth seen for reported cases of sexual abuse. Utilizing an analytic-inductive method, children's verbal reports of sexual abuse were examined from a symbolic interactionist perspective in terms of re/productions of the body.

Findings – Discourse analyses revealed how children evaluated the body and negotiated related emotions. Youth ascribed meaning to the body as both materiality and social interaction. The body was experienced as object and somatic presence, as a marked or stigmatized body, and as a means of control and resistance. Through their own words, youth revealed how violence draws attention to embodiment, power, and subjectivity.

Value – Despite increased public and policy attention, limited research has explored how children describe their experiences of sexual abuse. This study addresses this serious gap in the literature by approaching the sexually abused body as a critical site of social meaning and social order. Of significant import, this work brings children's voices to the forefront; it shows how youth actively negotiate embodiment and expands work with child participants. It will be of value to practitioners working with children and to scholars in the fields of sexual victimization, sociology of the body and children/childhood.

Details

Children and Youth Speak for Themselves
Type: Book
ISBN: 978-1-84950-735-6

Article
Publication date: 1 January 1995

Tony Benn

The UKOLUG Annual Lecture at Online Information 94 was given by the Rt. Hon. Tony Benn — former Labour Member of Parliament for Bristol and now for Chesterfield, veteran Labour…

Abstract

The UKOLUG Annual Lecture at Online Information 94 was given by the Rt. Hon. Tony Benn — former Labour Member of Parliament for Bristol and now for Chesterfield, veteran Labour politician, Postmaster General and Technology Minister in previous Labour governments, amongst other positions. Information is the one natural resource that is growing at an exponential rate when every other natural resource is decreasing: fossil fuels, coal and oil. Information is growing and what has happened, is happening and will happen will completely transform the world and the lives of everyone who lives in it.

Details

The Electronic Library, vol. 13 no. 1
Type: Research Article
ISSN: 0264-0473

Article
Publication date: 5 December 2016

Tony Burns

The purpose of this paper is to examine the relationship between Amartya Sen’s notion of adaptation and his views on identity politics by focussing on the issue of slavery and…

Abstract

Purpose

The purpose of this paper is to examine the relationship between Amartya Sen’s notion of adaptation and his views on identity politics by focussing on the issue of slavery and, more specifically, on the example of the happy or contented slave.

Design/methodology/approach

The paper is text based. The methodological approach adopted is that of conceptual analysis, as is typical for work of this kind.

Findings

The paper concludes that the example of the happy or contented slave is indeed a fruitful one for those interested in exploring the relationship between Sen’s views on “the adaptation problem” and his views on identity politics, especially in relation to the subjection of women. Here Sen’s debt to the ideas of Mary Wollstonecraft and John Stuart Mill is particularly important.

Research limitations/implications

One implication of the argument of the paper is that there is a need to consider more carefully the differences that exist between the views of Wollstonecraft and Mill, so far as the example of the happy or contented slave is concerned.

Practical implications

One practical implication of the paper is that, hopefully, it establishes the continued relevance of the ideas of thinkers such as Wollstonecraft and Mill today, not least because of the influence that they have had on theoreticians such as Amartya Sen.

Social implications

The paper addresses issues which are of considerable social and political significance, especially for women in underdeveloped societies today.

Originality/value

The example of the happy or contented slave has not received much discussion in the literature on Sen, although Sen himself has suggested that the distinction between happiness and contentment is an important one, which does merit further discussion.

Details

International Journal of Social Economics, vol. 43 no. 12
Type: Research Article
ISSN: 0306-8293

Keywords

1 – 10 of 108