Search results

For many years I lived among debilitating violent conflict in Northern Ireland. My experience of working in other conflict-related zones such as Haiti, Nicaragua, Gaza, the Balkans and the Ukraine has demonstrated to me the commonality of the human experience of violence. Knowing the effects is one thing; knowing how to heal them is another.

Addressing circumstances related to violent conflict and its impact can take many forms. The one I have chosen to rely upon most often has been clean language interviewing. I call upon this method in situations that demand high levels of sensitivity for the safety of the local people and my personal safety. For example, when working with people with a history of violence who initially perceive me to be of a particular worldview unrelated or even antagonistic to their own.

Impartiality is imperative when working with groups of opposing views. Clean language interviewing, used in a sympathetic manner, is a practical way for me to demonstrate neutrality to others even in the most challenging of situations and it allows me to engage with people and their desires, beliefs and values.

Having the ability to ask searching questions that are challenging and yet non-confrontational has been an important resource for me as a facilitator and participatory action researcher (Snoddon, 2005, 2014). In this chapter I share some of these experiences using a case study of my work with Haitian armed gangs. My aim is to take you into the world of conflict resolution where credibility can rest on your very next question.

To conclude this book, we take stock of the state of the field of clean language interviewing (CLI). The field has matured considerably in 20 years and yet is still young and emergent. Through articulating the principles of CLI and exploring its application in many fields of practice, we hope this book might come to be seen as a milestone on its path. From its informal beginnings and earliest applications, we believe we can claim with justification that clean language interviewing has developed into a well-specified, well-tested and well-appreciated method that can be used to access both explicitly- and tacitly-held knowledge in a wide range of research projects.

As editors of this volume, we have been gratified and humbled by the ways in which CLI has been used by the contributors. Part II has demonstrated the value of clean language interviewing in both academic and applied research. The applications presented illustrate that CLI has breadth – given the diverse fields in which it has been applied – as well as depth, due to the various levels at which it can be used.

Our aim in this chapter is to reflect on themes that have emerged from the contributions in Part II and the experience of compiling the book as a whole. We begin by reviewing the frameworks that we regard as essential to CLI, then discuss three issues of practice and theory that have emerged from Part II. We sum up the key benefits and limitations of CLI for interviewers and interviewees before indicating some possible directions for future research.

In this book the terms ‘clean language’ and ‘clean language interviewing’ are written using lower case, according to the convention of the American Psychological Association (sixth edition). ‘Clean language interviewing’ is sometimes abbreviated to CLI.

This article examines the potential relevance of corporate identity and corporate communication to the merger and acquisition process. Recent studies indicate that around 50 per cent of all mergers failed to produce the synergistic benefits that were expected of them. The authors argue that this failure rate may be attributable to the neglect of corporate identity and corporate communication issues and have identified nine reasons why mergers fail, chief among which are: the undue attention that is given to short‐term financial and legal issues to the detriment of long‐term identity and communication issues; inadequate recognition of the impact of leadership issues on identity and communication; and failure to secure the goodwill of a wide range of stakeholder groups common to both companies. The authors offer a template pertaining to corporate identity and corporate communication issues in the merger and acquisition process which they call the merger mix.

The following is an annotated list of materials dealing with information literacy including instruction in the use of information resources, research, and computer skills related to retrieving, using, and evaluating information. This review, the eighteenth to be published in Reference Services Review, includes items in English published in 1991. A few are not annotated because the compiler could not obtain copies of them for this review.

Deaf communities including the Irish one, often identify the status of their signed languages as one of the defining indicators of their social standings. Thus, social justice measures must be intertwined with the status of signed languages. The social justice issues for Deaf communities identified here are: access to media, recognition of signed languages and education. These issues are based on several research data and are described in brief. The purpose of this paper is to locate the situational position of Deaf communities in Ireland.

To understand the way in which a more radical model of equality would work for the Irish Deaf community, the author discusses an equality framework developed by the Equality Studies Centre in University College Dublin, with the aim of advancing understanding of what equality of condition would mean for Deaf people in relation to the access to media, recognition of signed languages and education.

The evidence from research and literature shows the serious disadvantaged position held by the Deaf communities in Ireland and other countries. The data presented alone show how both discrimination and disadvantages are largely due to negative perspectives on deafness. These negative perspectives are obviously influenced by historical, medical and religious factors.

The article raises awareness of the implications of different levels of equality on the status of signed languages. These levels, by default, affect the socio‐economic statuses of Deaf communities. It is obvious from this study that equality of condition is the best option for Deaf communities to achieve. This option demands a level of recognition and respect for signed languages, equal to that afforded to national and dominant languages. This would help to minimise the belief that signed languages are mere compensatory tools, which in turn, would create more egalitarian treatment for Deaf people who wished to pursue their main identity through the use of signed languages.

The main objective of this article is to contribute to the field of accessibility in the teaching of sign language in the international panorama, examining its applicability, evaluation methods as well as the assistive technologies used to improve teaching experiences and the creation of new materials, proposing a theoretical framework that relates the teaching of sign language at different academic levels, the training of teachers, as well as parents, and the use of technology to achieve educational inclusion. It follows that the adoption of hybrid technology approaches, following universal design principles, can help to integrate access to education and sign language literacy.

The working method used to carry out this work consists of a systematic review of the scientific literature. This is a research project based on the recapitulation of information about sign language in the international panorama and the improvements used for its instruction. For this purpose, the well-known PRISMA (Moher et al., 2009) is used to synthesize the search carried out. A systematic review of the articles published in scientific journals about pedagogy in the teaching of sign language in the international field and technological innovation for sign language teaching has been carried out, incorporating different approaches and personal assessments. The first phase of the method consists of identifying and analyzing the articles published in scientific journals on the teaching of sign language on the international scene and the importance of new educational models with the incorporation of various didactic adaptations, evaluating the selected articles over a period of time from 2009 to 2021. Six steps were used in the systematic review study (Figure 1). First, Steps 1–4 were conducted in 2020 and 2021 as part of a doctoral research. A schematic summary of Steps 1–4 is presented below, followed by Steps 5 and 6, added later to the study after completion of Step 4. In the case of the first four steps they were conducted by two researchers: the thesis tutor and the doctoral student, and Steps 5 and 6 were conducted by the Ph.

To carry out the analysis of the results, the codification of the variables was carried out. The selected studies are characterized by their international context with a final selection of 39 studies have found several variables that affect the relationship between the teaching of sign language in the international arena and the use of technological innovations to adapt their teaching to students (Figure 4). In this section we present the technology grouped variables included in each factor and the possibilities of standardization and applicability of sign language teaching in the international panorama. Within these articles, the importance of defining training programs in sign language for teachers and the need to evaluate teaching programs is identified, with a focus on actions to improve school curricula to achieve linguistic standardization and inclusion in the academic environment, as well as their use at all levels of education. Therefore, professional practices and cooperation between institutions such as: associations of families of deaf students and educational institutions must be improved, making it possible to give a quality education. Within the exclusion criteria, the articles that do not use sign language teaching tools (n = 45) were subsequently discarded, followed by the articles that do not indicate any intervention in students with disabilities (n = 48), concluding with the articles that nonsign language disability education (n = 44). Subsequently, among those selected, the technology articles that do not speak about sign language were discarded (n = 32), as well as the studies that protect indigenous language but not sign language (n = 33) and, to conclude, the linguistic normalization articles but do not cite sign language (n = 37).

Communication is the element by which the authors can understand each other with the rest of the people around us, in the diversity of language, within non-verbal language, the authors find sign language, the language of deaf and mute people, of families, as a professional employee and nowadays, learned by many non-deaf and mute people to achieve a more inclusive and integrated society with all people. Every country has the right to have its own sign language, especially one that claims its culture and customs, through non-verbal communication with which to express multiple meanings, emotions and intentions. It is essential to know and apply the technological advances that are being developed, promoting the right to autonomy and the defense of the indigenous language as a cultural element of the intangible heritage of each country. The use of technology allows the democratization of culture and access to information regardless of where one lives in the world, in an increasingly globalized society in which communication plays a fundamental role. In the case of the global pandemic, it has forced us to the advancement of home education and the use of efficient digital tools to achieve it such as videoconferencing, in the field of disability there are still many limitations on this use by the various companies that develop them. Within the inclusive educational research the authors must emphasize the need for equality of tools and content for all types of students, especially in sign language. Large digital gaps have been generated in families with and without resources at international level, which also have a member with a disability, this is pointed out in the research mentioning the current situation of the American continent, as well as the search for improvement of the tools and platforms in which they are developed.