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Book part
Publication date: 1 March 2021

Marco Platania

Generally, tourism is perceived as an economic-driving force that contributes to accelerate the processes of economic and social development. On the other hand it creates pressure…

Abstract

Generally, tourism is perceived as an economic-driving force that contributes to accelerate the processes of economic and social development. On the other hand it creates pressure and transforms the environment (both urban and natural), especially when the transformation is fast. Several studies analyze in depth the role of tourism in the development of the destinations. The effects are different and also depend on where the pressure manifests. In cities, in addition to the risk of overcoming the carrying capacity in social and environmental terms, tourism brings the loss of identity. This is even more true in proximity of economic shocks, where the sudden reduction in tourist flows and the need to contain costs for businesses are risks for the sustainability of the tourist destination. In this sense, the case of Sicily is emblematic. This Italian region in recent years has grown in international tourist flows, with a growing appreciation for its natural and cultural elements. The purpose of this chapter is therefore to describe the behaviour of the main urban tourism destinations in Sicily with respect to the economic shock that occurred in Italy in 2008, through a quantitative analysis that thus highlights the resilience of the cities to changes in the relative tourist flows.

Details

Tourism in the Mediterranean Sea
Type: Book
ISBN: 978-1-80043-901-6

Keywords

Article
Publication date: 1 May 2006

Marco Platania and Donatella Privitera

The paper sets out to analyse consumer preferences relating to a typical product, soppressata (a traditional Calabrian salted meat with PDO (Protected Designation of Origin…

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Abstract

Purpose

The paper sets out to analyse consumer preferences relating to a typical product, soppressata (a traditional Calabrian salted meat with PDO (Protected Designation of Origin) certification).

Design/methodology/approach

A multivariate analysis technique (factor analysis) was used on a sample of consumers, identified by a specific market research survey. Identification of groups of homogenous purchasers, according to one or two variables, is the objective of the segmentation approach which breaks up the reference market into homogeneous subgroups as regards their expectations and purchasing behaviour. Factor analysis lends itself to this use, allowing the weight of each component extracted from the interviewee to be graded.

Findings

Soppressata is a well‐known product. The main reason for purchase is that it is very tasty. Consumers appreciated the traditional culture it represents.

Originality/value

The possible strategies for quality and development offer new opportunities for producers as they relate to changes in consumer tastes and preferences. The variety of reasons that lead consumers to purchase the typical product oblige the researcher to abandon market analysis based on a “mass marketing” logic in favour of specific strategies.

Details

British Food Journal, vol. 108 no. 5
Type: Research Article
ISSN: 0007-070X

Keywords

Book part
Publication date: 1 March 2021

Manuela Pilato, Marco Platania and Hugues Séraphin

This chapter contributes to the overall tourist satisfaction to local economies using sustainable practices. The aim therefore is to analyse to what extent the characteristics of…

Abstract

This chapter contributes to the overall tourist satisfaction to local economies using sustainable practices. The aim therefore is to analyse to what extent the characteristics of a product and service can bridge the gap between locals and visitors. This chapter is based on secondary data. We find evidence for six themes which are considered to be the most theoretical issue affecting the studies on street food in tourism considered in the analysis.

Results show that street food tourism, as a new paradigm, can be a viable option while thinking the process of sustainable tourism development in emerging destinations. Our findings have clear implications for the fast growing literature on overtourism and related perverse impacts (conceptual contribution) giving also additional options to Destination Marketing Organisations' (DMOs) managers in terms of strategy to combat tourismphobia analysed in the study. Proposals for future research will also be outlined.

Details

Tourism in the Mediterranean Sea
Type: Book
ISBN: 978-1-80043-901-6

Keywords

Content available
Book part
Publication date: 1 March 2021

Abstract

Details

Tourism in the Mediterranean Sea
Type: Book
ISBN: 978-1-80043-901-6

Book part
Publication date: 14 August 2023

Marco Martins, Ricardo Jorge da Costa Guerra, Lara Santos and Luísa Lopes

In today's world, events are used as a mean to achieve an array of objectives including changing behaviours. This chapter asserts the importance of marketing in encouraging…

Abstract

In today's world, events are used as a mean to achieve an array of objectives including changing behaviours. This chapter asserts the importance of marketing in encouraging sustainable behaviours by children through events. Thus, it examines the most effective way of marketing to contribute to shift behaviours in a young age having events as an ally. The question that poses is how marketing and more specifically social marketing can help to plan, create, design and promote sustainable events for children. Bearing that in mind, and based on a semi-systematic literature review, one developed a comprehensive conceptual framework intending to show how it is possible to encourage sustainable children's behaviour through events. Results suggest that social marketing can play a significant role in changing children's behaviour towards sustainability. It is argued that there is a creation of ‘value’ even that behaviour change is only temporary. Furthermore, it is suggested that social marketing represents a viable approach when seeking to educate children and change their behaviours towards the adoption of more sustainable practices. This chapter advances theoretical knowledge by offering a conceptual framework and by suggesting a way forward in marketing sustainable events for children.

Details

Events Management for the Infant and Youth Market
Type: Book
ISBN: 978-1-80455-691-7

Keywords

Content available
Book part
Publication date: 14 December 2023

Filippo Marchesani

Abstract

Details

The Global Smart City
Type: Book
ISBN: 978-1-83797-576-1

Article
Publication date: 14 June 2022

Sujata Khandai, Jones Mathew, Renu Yadav, Sonia Kataria and Harpuneet Kohli

The purpose of this paper is to explore the impact of sustainable marketing practices of firms on consumers’ attitudinal and behavioral brand loyalty. In addition, this study also…

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Abstract

Purpose

The purpose of this paper is to explore the impact of sustainable marketing practices of firms on consumers’ attitudinal and behavioral brand loyalty. In addition, this study also aims to explore the mediating effect of brand trust and brand affect on this relationship.

Design/methodology/approach

A combination of descriptive and causal research has been used, for which data was collected from 582 respondents and processed using structural equation modeling to establish multivariate relationships. The PROCESS method was used to estimate mediation effects.

Findings

A rather valuable insight that emerged is the significant role that brand trust and brand affect play in engendering attitudinal and behavioral brand loyalty among consumers, for firms adopting sustainable marketing practices. Findings revealed that sustainable marketing practices result in enhanced brand trust, which further translates into higher levels of brand affect, thereby leading to attitudinal brand loyalty and further resulting in behavioral brand loyalty. This study also highlights the importance of brand affect in developing enduring behavioral brand loyalty.

Research limitations/implications

Consumers today are changing their consumption habits, preferring to satisfy ideological and symbolic needs rather than just rational needs. So, marketers practising sustainable marketing should aim to leverage brand trust and brand affect to ensure lasting behavioral brand loyalty.

Originality/value

The examination of the effect of sustainable marketing practices on brand-related variables has contributed to a better understanding of the mechanism that underlines the operation of emotion-based enduring loyalty. The vast majority of studies that provided insights about sustainable marketing practices and consumer behavior thereof were dominated by European and American perspectives and very few studies exist with a focus on developing economies. This study attempts to fill this void by exploring the personal care market in India.

Details

Society and Business Review, vol. 18 no. 2
Type: Research Article
ISSN: 1746-5680

Keywords

Book part
Publication date: 14 December 2023

Filippo Marchesani

This chapter aims to provide a comprehensive understanding of the urban outcomes of smart city projects, focusing on their primary objectives. The first objective is to facilitate…

Abstract

This chapter aims to provide a comprehensive understanding of the urban outcomes of smart city projects, focusing on their primary objectives. The first objective is to facilitate the management and flow of information, data, and resources to enhance resource efficiency, sustainability, and the quality of life for citizens and stakeholders. This chapter offers insights into the urban objectives of smart city projects within the local ecosystem, with a specific emphasis on digital and key urban outcomes. It provides an overview of the digital outcomes, including the advancement of digital systems for safety and urban monitoring, the provision of customized digital services, and the promotion of citizen engagement through digital platforms. This chapter also evaluates the environmental outcomes of smart city projects, such as improved quality of life, increased urban efficiency, and contributions to a sustainable environment. To provide a well-rounded understanding, interviews with policymakers and city managers, as well as case studies from cities like London, Medellin, Helsinki, Singapore, Girona, and San Diego, are incorporated. Furthermore, this chapter incorporates data and findings from top-tier international journals to provide a clear understanding of the impact of smart cities on the local ecosystem.

Article
Publication date: 25 April 2022

Andrea Devecchi, Simona Bo, Luca De Carli, Erik Breda, Valentina Ponzo and Andrea Pezzana

The Mediterranean diet (MD) is a sustainable and healthy diet. However, compliance to the MD is still poor. Given this, the authors created a Web app to promote the MD. The…

Abstract

Purpose

The Mediterranean diet (MD) is a sustainable and healthy diet. However, compliance to the MD is still poor. Given this, the authors created a Web app to promote the MD. The purpose of this study was to evaluate the efficacy of the Web app YourPappa in terms of adherence to the MD.

Design/methodology/approach

The authors developed a Web app, YourPappa, with the aim of encouraging virtuous dietary habits through a reward mechanism. After that, a randomized controlled study was conducted. All participants were given written advice on correct nutrition. Moreover, the case group was trained on the use of the app. The MD adherence was evaluated by a validated questionnaire (Medi-Lite).

Findings

Cases found an average increase in the Medi-Lite scores of +7.1%, whereas controls showed an increase of +0.7% (p = 0.06; effect size 0.60). For most of the users, the Web app helped them to think about what they were buying and to promote the MD.

Research limitations/implications

Obesity and related diseases are a topical problem. New strategies are needed to counter it. This study showed interesting and encouraging results, which need further research and insight to be validated and supported.

Originality/value

To the best of the authors’ knowledge, this is the first study that has evaluated the use of a Web app to stimulate the adoption of the MD through a reward mechanism.

Details

Nutrition & Food Science , vol. 53 no. 1
Type: Research Article
ISSN: 0034-6659

Keywords

Article
Publication date: 5 September 2008

Joel Espejel, Carmina Fandos and Carlos Flavián

The purpose of this paper is to analyze the relationship between satisfaction, loyalty and buying intention as perceived by Spanish consumers. The food product object of analysis…

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Abstract

Purpose

The purpose of this paper is to analyze the relationship between satisfaction, loyalty and buying intention as perceived by Spanish consumers. The food product object of analysis is the “Olive Oil from Bajo Aragon” with protected designation of origin (PDO).

Design/methodology/approach

Firstly, scale development was based on the review of the most relevant literature regarding food marketing and agribusiness. Then, to adapt the scales to the specific context of analysis, in‐depth interviews to a small sample of consumers were conducted, and the information contained in the preliminary scales was also judged by a group of experts in the food sector. After that, data were collected through a structured questionnaire, where the consumer was asked to indicate his/her level of agreement or disagreement with a series of statements based on a seven‐point Likert scale. After the completion of the fieldwork, a depuration process (exploratory and confirmatory analyses of reliability and dimensionality) was performed and, as a result, 223 valid questionnaires were obtained. Finally, a structural equations model was applied to analyze the relationships among consumer satisfaction, loyalty and buying intention.

Findings

The results show that a higher satisfaction leads to greater levels of loyalty and buying intention of the PDO “Olive Oil from Bajo Aragon”. In addition, in this specific context, the importance of consumers' perceptions regarding: the association of a traditional food product with a place of origin, territory, climate and know how of a geographical region; and the strict controls to which products under the protection are submitted by the regulatory councils were highlighted. Both aspects lead the consumer to infer a safety badge and food quality, which helps to develop feelings of satisfaction and loyalty, and a greater predisposition to buy the traditional product again.

Practical implications

The results can derive important practical implications when developing marketing strategies. Thus, it can be underlined that PDO should strengthen the consumer satisfaction (affective evaluation), emphasizing the differential characteristics to provide for the organoleptic factors like colour, taste and smell. All these factors increase the experimented feelings by consumers, so it is possible to improve the added value of the food product in order to achieve higher behavioural and attitudinal consumer loyalty. In fact, consumers' attitudes to this kind of products will increase the repurchase intention.

Originality/value

In this paper, the particularities of a traditional food product with PDO and the influence of these particularities on consumer satisfaction, loyalty and buying intention are analyzed. This fact implies a relevant contribution since the literature analyzing simultaneously the concepts of satisfaction, loyalty and buying intention is really scarce in this particular context.

Details

British Food Journal, vol. 110 no. 9
Type: Research Article
ISSN: 0007-070X

Keywords

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