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Higher education institutions have a critical role in creating and disseminating the knowledge required to address the complex global challenges faced by global society, as summarized in the Sustainable Development Goals (SDGs). This role of higher education is linked with the concept of internationalization, which has recently been called upon to help contribute to tackle the global challenges and meet the SDGs, particularly through more attention to “Internationalization at Home” (IaH). This paper aims to examine the role of higher education in addressing the SDGs, especially with respect to the links between IaH and the SDGs.

A case study of the International Campus of Zhejiang University (iZJU) is conducted to illustrate how iZJU, which is a pioneer of “Internationalization at Home” and an exemplar of sustainable campus in China, contributes to the value of the SDGs and makes an impact.

The authors examine the practice of IaH at iZJU in the dimensions of organization, curriculum, people and campus, and the authors find evidence from the iZJU model in addressing the value of the SDG4, 6, 7, 11, 13, 14, 15, 16 and 17.

First, the authors contribute to the literature on the role of higher education in addressing the SDGs, especially with respect to the links between IaH and the SDGs. Second, the authors contribute to the IaH literature by examining IaH from a Chinese perspective, as there has been little exploration of what IaH means beyond the European context. Third, the authors build on the analytical framework in the IaH literature in the dimensions of organization, curriculum and people and extend with a new dimension of campus. Fourth, the authors show that IaH is a comprehensive approach to include both curriculum internationalization and campus internationalization.

Micro-holes are drilled and plated in flexible printed circuit boards (FPCs) for connecting circuits from different layers. More holes, with diameters smaller than 0.3 mm, are required to be drilled in smaller areas with flexible circuits’ miniaturization. The micro-hole quality of micro-drilling is one of the biggest issues of the flexible circuit manufacturers’ production. However, it is not easy to control the quality of micro-holes. The purpose of this study was to conduct research on the tool wear characteristics of FPC drilling process and its influence on micro-hole quality to improve the micro-hole quality of FPC.

The tool-wear characteristics of micro-drills after FPC drilling were observed. The influence of spindle speed, feed rate, number of drilled holes and entry board materials on tool-wear was analyzed. The hole qualities of FPC micro-drilling were measured and observed. The relationship between tool-wear and hole quality was analyzed.

The result showed that the tool-wear characteristics of FPC micro-drilling was similar to the tool-wear characteristics of rigid printed circuit board (RPC) micro-drilling. Abrasive wear occurred on both the main cutting edges and the chisel edges of micro-drills, even though there was no glass fiber reinforcing the cloth inside FPC. Resin adhesion was observed on the chisel edge. The influence of feed and number of drilled holes on tool-wear was significant. Tool-wear significantly influences the hole quality of FPC. Tool-wear will largely decrease the hole position accuracy of FPC micro-holes. Tool-wear will increase the thickness of PI nail heads and the height of exit burrs. Fracture was the main difference between tool wear of FPC and RPC micro-drilling. Resin adhesion of RPC was much more severe than FPC micro-drilling. Increasing the spindle speed properly may improve tool life and hole quality.

The technology and manufacturing of FPC has been little investigated. Research on micro-drilling FPC and research data is lacking so far. The micro-hole quality directly affects the reliability of FPC. Thus, improving the micro-hole quality of FPC is very important.

The purpose of this study is to present the entry drilling process of flexible printed circuit board (FPCs) and its influence on hole quality, especially hole location accuracy. Compared with the traditional PCB drilling process, the technology of drilling FPCs is facing more problems, such as hole location accuracy, smear on the hole wall surface, burned hole wall surface, etc. Moreover, the materials of FPCs are quite different from the rigid printed circuit boards (RPCs). FPCs no longer contain glass fiber cloths to reinforce resin, resulting in flexibility. Micro-hole quality is the most important issue in FPC drilling. Suggestions were given to obtain higher hole qualities and higher FPC reliability.

The entry drilling process of FPC with different kind of entry boards was observed by a high-speed camera. The hole qualities of FPC micro-drilling, especially hole location accuracy and hole entrance quality, were measured. The relationship between entry boards and hole quality was analyzed.

Significant sliding occurred when drilling FPC with using no-entry board or pure aluminum plate entry board. On the contrary, no significant sliding occurred when using LC-110 or resin-coated aluminum foil (MVC) entry boards. The type, thickness and use-pattern of entry boards influenced hole location accuracy of FPCs seriously. In addition, entry board also influenced the micro-hole entrance quality and micro-hole diameter. The entrance quality of drilling FPC with LC-110 entry board was the best. The diameter variation of drilling FPC with MVC entry board was the smallest. The hole location accuracy decreased as the thickness of entry board increased. Thus, the best use-pattern of entry board was putting a LC-110 under MVC entry board, resulting in best entrance quality and hole location accuracy.

The technology and manufacturing of FPCs in China are obviously behind. Research of FPCs micro-drilling and research data are lacking so far. Thus, it is most necessary to improve the technology level of FPCs micro-drilling in China. Researches on hole quality, especially hole location accuracy of FPCs drilling, were performed in this paper. Suggestions were given to obtain higher hole quality of FPCs.

The purpose of this paper is to acquire doubly variable precision‐based knowledge rules from incomplete decision tables (IDTs) in the framework of pansystems methodology. It suggests a new variable precision limited tolerance – a special pansystems relation – rough set model with precision inclusion and a reduct procedure in which it overcomes the non‐monotony in forming tolerance classes when reducing an attribute from attribute set.

Through introducing variable precision and limited tolerance relation in IDT, it constructs symmetric binary relation, dissimilar to non‐symmetric relation proposed by others, and then forms tolerance classes. It proposes a new reduction procedure with absolute value calculation to avoid tolerance classes being non‐monotone. Using variable inclusion, it obtains lower and upper approximations with noises.

Tolerance classes are not monotone with the reduction of attribute from attribute set in the proposed variable precision and limited tolerance relation, but it remains symmetry. Proposed reduction procedure with absolute value calculation is a new approach in adjudging whether a reduct equals to the original whole attribute set within a error range or not.

Using variable precision and limited rough set model with variable inclusion to mine deep knowledge from IDT is a paradise in knowledge discovery in dealing with non‐determinative and vague problems.

The formation of symmetric tolerance relation is natural. The reduction procedure with absolute value calculation is new and not similar to those existed in literatures.

Compared with the traditional printed circuit board (PCB) drilling process, the technology of drilling IC substrate is facing more problems, such as much smaller hole diameter, more intensive hole space, thinner sheet and more complicated materials are drilled in process. Moreover, the base material of IC substrate is different from traditional PCB, more kinds of fillers added in IC substrate which make the drill worn seriously during drilling process. Micro-drills wear and micro holes quality are the most important questions when drilling IC substrate so far. Wear morphology of micro-drill, holes wall roughness and hole location accuracy are researched in this paper. The influence factors of micro-drills wear and micro holes quality are also studied in this drilling process. The paper aims to discuss these issues.

Two drills with same structure and different diameter are used to drill different stacks of IC substrate and drill different holes in this paper. There are four experiments made and the drilling parameters including spindle speed (n), feed rate (v_f) and retraction speed (v_r) are recommended by drill manufacturing company. Wear morphologies of drill are observed, holes wall roughness (R_max) and holes location accuracy (C_pk) are measured in this paper. Analyzing the main factors influence on drill wear, holes wall roughness and holes location accuracy through these experiments.

The micro-drills of IC substrate wear more severely compared with other material of PCB through the experimental results in this paper. Drill diameter has influence on micro-drill wear when drilling IC substrate, the smaller of drill is, the more severely of micro-drill wears. Drill diameter affect the holes wall roughness too, the holes wall roughness of larger holes is better than smaller one in a certain range. The drilled holes number also has influence on micro-drills wear, holes wall roughness and holes location accuracy. The more drilled holes, the seriously of micro-drills wear, and the worn drill would destroy the hole quality. Therefore, the more drilled holes lead the bad holes wall roughness and holes location accuracy in this paper. In addition, stacks of IC substrate affect much on the holes location accuracy, the more stacks, the worse holes location accuracy.

Chinese Mainland is obviously lagging behind in technology and manufacturer of IC substrate which is incompatible with the nation circumstances. There is few research of drilling IC substrate in China and research data are lacking so far. It is most necessary to improve the technology level of drilling IC substrate in China. In order to reduce the wear of micro-drills and improve the quality of micro-holes, many experimental tests about drilling IC substrate are researched in this paper.

The purpose of this paper is to develop an integrative model where perceived competence, perceived warmth and “clean green image” of an exporting country are drivers for Chinese consumers' trust in food quality and food safety, which in turn predict their willingness to buy fresh fruit from this country.

Participants (N = 1,583) from the three metropolises in China were surveyed on their perceptions of the competence, warmth and clean green image of seven contrasting exporting countries and their trust in quality, trust in safety and willingness to buy fresh fruit imported from those countries.

Results support the proposed integrative model, explaining 39%–55% of the variance in willingness to buy. Clean green image was the strongest predictor of willingness to buy through enhanced trust in food quality. The effects of country competence and warmth on willingness to buy through trust in food safety and quality varied with exporting country.

The integrative model and findings of this study can help agri-food industries develop an in-depth understanding of Chinese consumers and to develop targeted strategies to increase willingness to buy through improving consumer trust in food quality and safety.

This study extends the country image framework which previously only consisted of human characteristics (i.e. perceived competence and warmth) by incorporating environmental characteristics (i.e. clean green image) in examining consumers' willingness to buy imported fresh fruit.

The flexible printed circuit (FPC) board with the characteristic of light and thin strengthened confronted the growing miniaturization requirements of the electronic product and the popularity of wearable devices. The reliability of circuit could be influenced by the hole quality of FPC, such as burrs, which is one of the major problem in FPC.

In this paper, micro-drill with a diameter of 0.1 mm was used to drill the double-sided flexible copper clad laminate. The thrust force, the burr and tool wear were investigated. The influencing factors of the height of the burrs were studied. The relationship between the thrust force and the height of the burrs was also explored. Finally, the formation mechanism of burrs was analyzed.

The entrance burrs were usually less than the exit burrs. The burr height increased with the feed per rotation. The height of the burr increased with the increase of the thrust force for the plastic deformation of the copper foil was dominant. The abrasion of the drill gave rise to increase the height of burr. In micro-hole drilling, the growth of burrs can be suppressed effectively by reducing the clearance between the FPC and the backup plate. The thrust force would be controlled in a certain range to reduce the burr with specific drilling parameters. There existed a certain relationship of Gaussian distribution between the height of the burrs and the thrust force of FPC.

The reliability of the integrated circuit was directly affected by the burrs of the FPC. This research on the formation mechanism of FPC burrs and forecast of burr height provided a firm foundation for further work in the area of improvement of the micro-hole quality.

Despite the increasing utilization of webpages for the purposes of information seeking, customers’ concerns have become a crucial impediment for online shopping. The purpose of this paper is to examine the influence of the effectiveness of web assurance seals services (WASS) and customers’ concerns on customer’s willingness to book hotels through perceived website trust and perceived value.

A questionnaire was administrated to measure the study variables. Using partial least squares–structural equation modeling approach to analyze the data collected from 860 users of online hotel websites.

The results indicate that WASS influence positively on perceived website trust and negatively on consumers’ concerns. As well as, perceived value and trust play a mediating role in the link between WASS and consumers’ concerns and their intentions. Finally, perceived website trust and perceived value have greater effect on intention to book hotel for low-habit consumers.

This study ignored the cross-culture issue as it concentrates on the customers from developing countries, so further research may need to compare between two or more than two samples from different societies that could give a significant insights. Second, this study stresses on the WASS to predict customers booking intentions that indicates significant results, so further research may need to examine the role of online reviews as a predictor of customers purchase decision as well.

To the authors’ best knowledge, this is the first empirical research that investigates and examines the influence of the effectiveness of WASS and consumers’ concerns on consumers’ intentions through perceived value and trust. This research also investigates the moderating role of habit in the link between perceived website, perceived value and consumers’ intentions.

Expert systems are computer-based systems that mimic the logical processes of human experts or organizations to give advice in a specific domain of knowledge. Fuzzy expert systems use fuzzy logic to handle uncertainties generated by imprecise, incomplete and/or vague information. The purpose of this paper is to present a comprehensive review of the methods and applications in fuzzy expert systems.

The authors have carefully reviewed 281 journal publications and 149 conference proceedings published over the past 37 years since 1982. The authors grouped the journal publications and conference proceedings separately accordingly to the methods, application domains, tools and inference systems.

The authors have synthesized the findings and proposed useful suggestions for future research directions. The authors show that the most common use of fuzzy expert systems is in the medical field.

Fuzzy logic can be used to manage uncertainty in expert systems and solve problems that cannot be solved effectively with conventional methods. In this study, the authors present a comprehensive review of the methods and applications in fuzzy expert systems which could be useful for practicing managers developing expert systems under uncertainty.

Expert Cloud as a new class of Cloud computing systems enables its users to request the skill, knowledge and expertise of people by employing internet infrastructures and Cloud computing concepts without any information of their location. Job scheduling is one of the most important issue in Expert Cloud and impacts on its efficiency and customer satisfaction. The purpose of this paper is to propose an applicable method based on genetic algorithm for job scheduling in Expert Cloud.

Because of the nature of the scheduling issue as a NP-Hard problem and the success of genetic algorithm in optimization and NP-Hard problems, the authors used a genetic algorithm to schedule the jobs on human resources in Expert Cloud. In this method, chromosome or candidate solutions are represented by a vector; fitness function is calculated based on response time; one point crossover and swap mutation are also used.

The results indicate that the proposed method can schedule the received jobs in appropriate time with high accuracy in comparison to common methods (First Come First Served, Shortest Process Next and Highest Response Ratio Next). Also the proposed method has better performance in term of total execution time, service+wait time, failure rate and Human Resource utilization rate in comparison to common methods.

In this paper the job scheduling issue in Expert Cloud is pointed out and the approach to resolve the problem is applied into a practical example.