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Article
Publication date: 28 January 2020

Lars-Olof Johansson, Isak Barbopoulos and Lars E. Olsson

This paper aims to examine how social and moral salience influences the activation/deactivation of consumer motives and how this in turn affects costly pro-environmental consumer…

Abstract

Purpose

This paper aims to examine how social and moral salience influences the activation/deactivation of consumer motives and how this in turn affects costly pro-environmental consumer behavior.

Design/methodology/approach

In two experiments involving real purchases, it was tested whether social salience (private vs public choice) and moral salience (recall of neutral vs immoral action) lead to the activation of normative motives, and/or the deactivation of economic motives, and whether this facilitated the purchase of a costlier green product.

Findings

Participants were motivated by both economic and normative motives, and they actively made trade-offs between these motives as the choice environment changed. Green consumption was positively influenced by social and moral salience but only when both salience conditions were present simultaneously. However, salience did not lead to the activation of normative motives, as was expected, but to a deactivation of the motive to save money. This may suggest that while the importance of norms was not altered by salience, the perceived value of the green option likely changed in such a way that participants became more inclined to choose the costlier green option.

Originality/value

The present research sheds light on how and why social and moral salience influences green consumption. It was demonstrated that social and moral salience influences the tendency to purchase costlier green products, however, only when both are combined. Also, the effects of social and moral salience may not rely on the activation of facilitating social and moral motives but rather on the deactivation of conflicting economic motives.

Details

Journal of Consumer Marketing, vol. 37 no. 3
Type: Research Article
ISSN: 0736-3761

Keywords

Article
Publication date: 11 January 2016

Isak Barbopoulos and Lars-Olof Johansson

The purpose of the present research is to explore the (multi-) dimensionality of the highly influential gain, hedonic and normative master goals. Despite being important drivers…

4602

Abstract

Purpose

The purpose of the present research is to explore the (multi-) dimensionality of the highly influential gain, hedonic and normative master goals. Despite being important drivers of consumer behavior, few attempts have been made to incorporate these goals into a single measure.

Design/methodology/approach

Across three studies, the dimensionality of the gain, hedonic, and normative master goals are explored (Study 1), confirmed (Study 2) and validated (Study 3).

Findings

A structure of five distinct sub-goals emerged, which were shown to be related to the original higher-order goals: thrift and safety (related to the gain goal), moral and social norms (related to the normative goal) and instant gratification (related to the hedonic goal). These five dimensions were shown to have satisfactory convergent, discriminant and construct validity.

Research limitations/implications

The present research shows that consumer motivation is multi-dimensional, and that a distinction should be made not only between higher-order utilitarian, hedonic and normative determinants but also between their corresponding sub-goals, such as social and moral norms. A multi-dimensional approach to consumer motivation should prove useful in standard marketing research, as well as in the segmentation of consumer groups, products and settings.

Originality/value

The emergent dimensions encompass a broad range of research, from economics and marketing, to social and environmental psychology, providing consumer researchers and practitioners alike a more nuanced and psychologically accurate view on consumer motivation.

Details

Journal of Consumer Marketing, vol. 33 no. 1
Type: Research Article
ISSN: 0736-3761

Keywords

Book part
Publication date: 17 October 2003

Abstract

Details

Acceptability of Transport Pricing Strategies
Type: Book
ISBN: 978-0-08-044199-3

Abstract

Details

Acceptability of Transport Pricing Strategies
Type: Book
ISBN: 978-0-08-044199-3

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