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Tourism is a big and complex system which incorporates a large number of public and private sectors that offer a wide range of products and services for different segments of tourists. Therefore, tourism development has become important for many organizations from different industries in the region. While tourism affords significant positive effects to tourism destination, it also adds large environmental footprint; to be more sustainable, the tourism industry needs to apply specific strategies to make it more environmentally friendly. Thus, sustainable tourism development becomes a paradigm shift to include a green orientation as a way to achieve these goals.

This chapter is focused on a green orientation in tourism in the Western Balkan countries. The purpose of this chapter is to examine the importance of a green orientation in tourism as an important way to achieve sustainable tourism development. The major method of research was secondary data collection. Key sources of information included literature concerning sustainable tourism and the green economy, green strategies in tourism, as demonstrated in the work of UNWTO, UNEP and WTTC. Data gathered from these organization’s web pages were examined.

The Western Balkan countries accepted and applied the idea of sustainable tourism development in practice, but they remain insufficient in application when it comes to green orientation in tourism. All countries in this region should adopt more precise green strategies for future tourism development to provide long-term benefits for local population, environment and economy in tourism destination.

Due to the growing trend of consuming healthy food, which reproduces the ideal of the food the authors tried in their childhood, an increasing number of researchers have brought together the values of tradition, nostalgia and food. The purpose of this paper is to explore the relationship between food and nostalgia in order to find out in which way they affect each other.

In order to explore the perspectives of traditional food in re-collecting and re-experiencing positive past experiences, both qualitative and quantitative techniques were used in two stages. First, focus group interviews were conducted with ten restaurant chefs in three different regions of Croatia. Then, a survey was carried out with 362 Croatian consumers.

Focus group results show that although traditional food creates new opportunities for differentiation, finding the right ingredients and time for cooking traditional food is still a problem. There is a low interest in traditional food in restaurants, as domestic patrons mostly worry about the high prices, while foreign ones do not know anything about such foods due to the inadequate promotion of Croatian gastronomic offer. Survey results indicate that consumers are familiar with traditional Croatian food, eat it regularly at home and consider it as food with high-quality aspects that reminds them of their childhood and positive past experiences.

The results presented in this paper give some directions for subjects involved in the manufacturing industry, tourism, the restaurant industry, etc. to devise ways of reminding their customers of childhood memories, family ties, etc.

A relatively small number of food-centred studies are directly concerned with nostalgia. Many more studies investigate food in social changes, related to ethnic elements, etc. Considering an extensive literature review, and the analysis of data in the qualitative and quantitative study, this paper addresses two multidimensional and complex concepts which are powerful predictors of customer satisfaction.

A country image is a generic construct created by a wide range of factors as representative products, national characteristics, economic and political backgrounds, history and traditions. In times when environmental protection and performance have become two of the world’s most important priorities, such a general view of a particular country should include green dimensions as well. Literature review suggests a lack of literature on the coexistence of country image and green orientation. The goal of the chapter is to bridge the gap in the research literature about the green image of a country and to explore the level of awareness of its existence among tourists. Therefore, after secondary (desk) research, primary (field) research in two stages was conducted. Both qualitative and quantitative techniques were used in both stages. Firstly, group interviews were conducted among tourists in the capital of Croatia. Then, a survey was carried out with 250 tourists who shared their perception of the environmental practices in Croatia. The research results indicate that Croatia has a green image mostly because of its unspoiled nature and natural food assortment. However, the implementation of environmentally responsible activities is lacking, especially those related to waste and energy management, as well as fundamental knowledge and experience of Croatian citizens on how ecological awareness contributes to higher quality of life.