Search results
1 – 10 of over 1000Abstract
Details
Keywords
Alliances between companies are an example of a collaborative strategy adopted in anticipation of highly uncertain markets. Since 1980, the commercial airline industry has been…
Abstract
Alliances between companies are an example of a collaborative strategy adopted in anticipation of highly uncertain markets. Since 1980, the commercial airline industry has been affected by a progressive liberalization worldwide. In this historical context, most airlines reacted with defensive movements in the face of high competition. In the case of airlines in the Spanish market, one of the largest in the world due to the weight of the tourism sector in its economy, airlines responded in various ways to the intensification of competition. Iberia, the main Spanish airline, established different defensive alliance policies. In the 1980s, alliances were mainly collaborative. Since 1998, airline alliances have become coopetitive in nature, as was the case with the creation of One World group (American Airlines, British Airways, Cathay Pacific, Qantas and Iberia). The partners began to interact in a more horizontal way, maintaining various agreements (code-sharing, handling, schedule coordination, shared sales, fleet maintenance) without renouncing their independence in the face of global competition. Iberia has subsequently modified the composition of its portfolio to move towards a more vertical collaboration with the integration into the IAG Group (Iberia, British Airways, Air Lingus and Vueling). This second phase is a quest to increase market power with deep changes in the nature of its alliances while maintaining coopetitive alliances.
Details
Keywords
Niva Dolev, Eman Tarabia and Keba T. Modisane
The pursuit of happiness as a fundamental human goal is an ancient and widely discussed concept. Recent studies have noted that Gen Zers experience higher levels of stress than…
Abstract
The pursuit of happiness as a fundamental human goal is an ancient and widely discussed concept. Recent studies have noted that Gen Zers experience higher levels of stress than previous generations. At the same time, findings of the global study show that while Gen Zers are not overly optimistic, they are realistic, somewhat flexible and adaptable to situations, socially connected, and engaged and committed to making a difference in the world. While these qualities may at least partly mitigate stress levels and contribute to Gen Z's happiness, resilience should be cultivated in Gen Z.
Details
Keywords
Shailendra Kumar, Mohd. Suhaib and Mohammad Asjad
The study aims to analyze the barriers in the adoption of Industry 4.0 (I4.0) practices in terms of prioritization, cluster formation and clustering of empirical responses, and…
Abstract
Purpose
The study aims to analyze the barriers in the adoption of Industry 4.0 (I4.0) practices in terms of prioritization, cluster formation and clustering of empirical responses, and then narrowing them with identification of the most influential barriers for further managerial implications in the adoption of I4.0 practices by developing an enhanced understanding of I4.0.
Design/methodology/approach
For the survey-based empirical research, barriers to I.40 are synthesized from the review of relevant literature and further discussions with academician and industry persons. Three widely acclaimed statistical techniques, viz. principal component analysis (PCA), fuzzy analytical hierarchical process (fuzzy AHP) and K-means clustering are applied.
Findings
The novel integrated approach shows that lack of transparent cost-benefit analysis with clear comprehension about benefits is the major barrier for the adoption of I4.0, followed by “IT infrastructure,” “Missing standards,” “Lack of properly skilled manpower,” “Fitness of present machines/equipment in the new regime” and “Concern to data security” which are other prominent barriers in adoption of I4.0 practices. The availability of funds, transparent cost-benefit analysis and clear comprehension about benefits will motivate the business owners to adopt it, overcoming the other barriers.
Research limitations/implications
The present study brings out the new fundamental insights from the barriers to I4.0. The new insights developed here will be helpful for managers and policymakers to understand the concept and barriers hindering its smooth implementation. The factors identified are the major thrust areas for a manager to focus on for the smooth implementation of I4.0 practices. The removal of these barriers will act as a booster in the way of implementing I4.0. Real-world testing of findings is not available yet, and this will be the new direction for further research.
Practical implications
The new production paradigm is highly complex and evolving. The study will act as a handy tool for the implementing manager for what to push first and what to push later while implementing the I4.0 practices. It will also empower a manager to assess the implementation capabilities of the industry in advance.
Originality/value
PCA, fuzzy AHP and K means are deployed for identifying the significant barriers to I4.0 first time. The paper is the result of the original conceptual work of integrating the three techniques in the domain of prioritizing and narrowing the barriers from 16 to 6.
Details
Keywords
Beñat Urrutikoetxea Arrieta, Ana Isabel Polo Peña and Cinta Martínez Medina
The purpose of this paper is to analyze the moderating effects of the social influence of the blogger and the extent to which the reader has experience of that blogger, on loyalty…
Abstract
Purpose
The purpose of this paper is to analyze the moderating effects of the social influence of the blogger and the extent to which the reader has experience of that blogger, on loyalty toward the blogger, via two variables: blogger interactive practices (BIPs) and blogger credibility.
Design/methodology/approach
A quantitative empirical study was undertaken to estimate the research model. Structural equations were employed.
Findings
The results show that blogger social influence moderates the relationships between BIPs and intention to recommend the blogger and blogger credibility; and between credibility and intention (to recommend the blogger and to follow their suggestions). Meanwhile, the extent of the reader’s experience of the blogger moderates the relationships between BIPs and intention.
Practical implications
The present work offers criteria that may be of value to bloggers and firms in assessing the extent to which the blogger’s activities are effective in terms of achieving reader loyalty. The proposed variables are measured objectively online, using the Klout Index of social influence and the extent of the reader’s experience of the blogger (inferred from the number of bloggers followed by the reader).
Originality/value
Blogs are considered a mechanism to manage information overload in social media, and they are recognized for their influence on the reader’s decision-making process. The study contributes to the knowledge-base by proposing two moderating variables of loyalty-formation: blogger social influence and the extent of the reader’s experience of the blogger.
Details
Keywords
Fábio M.R.R. Gonçalves, Carlos J.F. Cândido and Isabel Maria Pereira Luís Feliciano
The purpose is to analyse the influence of inertia and group conformity on loyalty in healthcare.
Abstract
Purpose
The purpose is to analyse the influence of inertia and group conformity on loyalty in healthcare.
Design/methodology/approach
Structural equation model developed from the literature and tested with cross-sectional data from a patient online survey.
Findings
Inertia is a significant antecedent of loyalty and has a stronger effect in healthcare than in other service sectors. Group conformity has no significant effect in healthcare.
Research Implications
The strength of the impact of inertia [group conformity] on loyalty depends on the importance of the customer need that the service industry satisfies, in Maslow's hierarchy of needs. Where inertia (stability need) is equally or more [less] important than the customer need, the influence of inertia on loyalty should be positive and strong [weak or insignificant]. In services that satisfy needs more [equally or less] important than group conformity (belonging need), there may be an insignificant [significant] influence of group conformity on customer loyalty, even [especially] in credence services.
Practical implications
Healthcare providers can exploit the stronger effect of inertia in healthcare through development of inertia-based loyalty policies. Regulatory authorities should be vigilant to ensure that these policies are not detrimental to patients. ‘Inert’ patients must become responsible for assessing their loyalties. Authorities and reference groups must stimulate customer loyalty assessments, and assist by providing impartial information.
Originality/value
This is the first study to address the influence of inertia and group conformity on loyalty in the healthcare sector and, from the perspective of Maslow's hierarchy of needs, it is the first to do so in any service sector.
Details
Keywords
Navdeep Singh, Deepankar Kumar Ashish and Anuj Dixit
This paper aims to evaluate the construction supply chain (CSC) by examining its relationships with various key areas and its development, identifying gaps and outlining potential…
Abstract
Purpose
This paper aims to evaluate the construction supply chain (CSC) by examining its relationships with various key areas and its development, identifying gaps and outlining potential future research directions that affect the implementation of CSC standards during the timeframe of the United Nations’ “Decade of Action” plans in the past two decades.
Design/methodology/approach
This paper reports on a systematic literature review with bibliometric analysis that investigates publications from around the world on various aspects of CSC. These aspects include research methodology/data collection technique, inquiry mode, country-specific research, focused areas of study, the research aims and publication periods.
Findings
The findings of the study reveal that information technology, information sharing, collaboration, performance measurement and CSC configuration have received considerable attention and analysis. However, financial management, supply chain resilience, logistics, vendor managed inventory and rural CSC have been identified as significant areas that require further investigation since limited attention has been given to them in the existing literature.
Research limitations/implications
CSC is a very dominant topic in the current study, but there are some limitations to it. Scopus and Web of Science databases were used to conduct the study. A future study can therefore consider papers related to other databases. As the focus was specifically dedicated to construction material SC only, the papers associated with SCs of labours and equipment have been eradicated.
Originality/value
To the best of the authors’ knowledge, this is the first structured and systematic literature review that identifies the issues related to the CSC during the timeframe of the United Nations’ “Decade of Action” plans and proposes future research directions to enhance the effectiveness and efficiency of CSC.
Details