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The purpose of this paper is to analyze the differential impact each of the dominant theoretical explanations has on innovation persistence. The authors hereby differentiate the degree of novelty, distinguishing between innovation based on invention (new products for the international market) and those based on imitation or adoption processes (new products for the company or new products in the national market).

Placing this study in the context of a developing country, the authors apply an ordered probit model inflated in zeros (ZIOP). This methodology enables one to not only provide results not biased by the excess of zeros but also take into account the unobserved heterogeneity with respect to the sources of zeros (that is those firms which do not innovate). The empirical analysis is based on three Colombian innovation surveys carried out between 2003 and 2008 by the Colombian National Statistics Department.

The results provide empirical evidence that two elements are essential for both types of innovation persistence: accessing external financial resources and learning through interaction. Furthermore, the sunk R&D cost approach and technological learning explain persistence in innovation of new products for the international market.

The limitations of this study are directly related to the methodological choice. The authors were unable to take into consideration two sources of heterogeneity: the one related to initial conditions and the one related to the source of the many non-innovators. They opted to focus on the latter due the research question and setting of this study. Additionally, macroeconomic instability did not allow to consider a long panel; instead the authors had to rely on a short panel.

The results provide important insights to managers. Continuous investments in innovation activities are important bot to become an innovative firm as well as to improve the odds of persistently innovating. Particularly, R&D investments are a pre-requisite for new-to-the-world innovations. Finally, it is not one specific set of capabilities which is a prerequisite for the generation of innovation; rather it is a strategic combination of various skills that increase the probability to (persistently) innovate.

With innovation persistence being especially relevant for long-run dynamics behind economic growth, the results of this study provide insights into potential public policies. Governments are in a position to at least lower barriers, which might enable more firms to persistently innovate. Continuous access – less than the actual amount – to financial resources aimed at innovation activities and learning through interaction with external agents is fundamental for both kinds of innovation persistence. Both are market characteristics where governments can – at least indirectly – intervene.

Despite the existence of various theoretical approaches, the bulk of empirical research focuses on the verification of true state innovation persistence. Thus, while innovation persistency has been widely confirmed to exist to a certain degree, knowledge regarding which theoretical approach is likely to drive a firm to persistently innovation is still scarce. Additionally, this study is placed in the context of a developing country, which by most empirical research has been overlooked but is characterized by one element which is decisive for the empirical methodology: many firms do not innovate, let alone persistently innovate.

El objetivo de este artículo es analizar el impacto diferencial que cada una de las explicaciones teóricas dominantes tiene sobre la persistencia de la innovación. Para esto, diferenciamos el grado de novedad, distinguiendo entre la innovación basada en la invención (nuevos productos para el mercado internacional) y aquellas basadas en procesos de imitación o adopción (nuevos productos para el mercado nacional).

Este estudio se lleva a cabo en el contexto de un país en desarrollo, en el cual la mayoría de empresas no innovan. Consecuentemente, aplicamos un modelo probit ordenado inflado en ceros (ZIOP). Esta metodología no sólo proporciona resultados no sesgados por el exceso de ceros, sino que también tiene en cuenta la heterogeneidad no observada con respecto a las fuentes de ceros (es decir, aquellas empresas que no innovan). El análisis empírico se basa en tres Encuestas de Innovación en Colombia realizadas entre 2003 y 2008 por el Departamento Nacional de Estadísticas de Colombia.

Nuestros resultados proporcionan evidencia empírica de que tanto el enfoque de éxito genera éxito con el de capacidades son importantes. Sin embargo, se encontró que todas las variables que se desprenden de estos enfoques teóricos no están relacionadas en forma significativa con los dos tipos de persistencia estudiados. Además, el enfoque de costos hundidos de I + D se relaciona en forma robusta con la persistencia en la innovación de nuevos productos para el mercado internacional.

Las limitaciones de este estudio están directamente relacionadas con la elección metodológica. No pudimos tomar en consideración simultáneamente dos fuentes de heterogeneidad: la relacionada con las condiciones iniciales y la relacionada con el exceso de empresas no innovadoras. Optamos por centrarnos en lo último debido a la pregunta de investigación y el contexto país en el que se desarrolla esta investigación. Adicionalmente, la inestabilidad macroeconómica no permitió considerar un panel largo; por el contrario, se usó un panel corto que cubre un periodo de tiempo de estabilidad económica.

Nuestros resultados proporcionan información importante para los gerentes. Las inversiones continuas en actividades de innovación son importantes tanto para aumentar la probabilidad de convertirse en una empresa innovadora como para mejorar las posibilidades de innovación persistente. En particular, las inversiones en I + D son un requisito para lograr innovaciones nuevas en el mundo. Finalmente, no se identificaron un conjunto único de capacidades necesarias para la generación de cualquier tipo de innovación; más bien se debe adoptar un enfoque estratégico diferenciado.

Dado que la persistencia de la innovación es especialmente relevante para las dinámicas de crecimiento económico de largo plazo, los resultados de nuestro estudio proporcionan información útil para el diseño de políticas públicas. Los gobiernos están en posición de al menos reducir las barreras que impiden que las empresas innoven persistentemente. El acceso continuo a los recursos financieros destinados a actividades de innovación y el aprendizaje a través de la interacción con agentes externos son fundamentales para ambos tipos de persistencia de innovación. Ambas son condiciones del mercado que pueden ser intervenidas, al menos indirectamente, por el gobierno.

A pesar de la existencia de tres enfoques principales sobre la persistencia en la innovación, la mayor parte de las investigaciones se han centrado en la verificación de la existencia de verdadera persistencia en innovación. Por lo tanto, aunque se ha confirmado ampliamente que la persistencia de la innovación existe hasta cierto punto, el conocimiento sobre qué enfoque teórico es probable que impulse a una empresa a innovar de manera persistente es aún escaso. Además, este estudio se ubica en el contexto de un país en desarrollo, contexto que ha sido pasado por alto en la mayoría de las investigaciones empíricas, aspecto que decisivo para la selección de la metodología empírica: muchas empresas no innovan, y mucho menos innovan persistentemente.

O objetivo deste artigo é analisar o impacto diferencial que têm sobre a persistência da inovação cada uma das explicações teóricas dominantes. Para isso diferenciamos o grau de novidade, distinguindo entre inovação baseada em invenção (novos produtos para o mercado internacional) e aqueles baseados em processos de imitação ou adoção (novos produtos para o mercado nacional).

Esta pesquisa ocorre no contexto de um país em desenvolvimento, no qual a maioria das empresas não inovam. Assim sendo, temos aplicado o modelo Probit ordenado inflado-zero (ZIOP). Essa metodologia permite não só que os resultados da pesquisa não sejam influenciados por excesso de zeros, mas também a inclusão da heterogeneidade não observada em relação às fontes de zeros (isto é, aquelas empresas que não inovam). A análise empírica baseia-se em três pesquisas sobre Inovação na Colômbia realizadas entre 2003 e 2008 pelo Departamento Nacional de Estatísticas da Colômbia.

Nossos resultados fornecem evidências empíricas que indicam que tanto a abordagem de sucesso gera sucesso quanto a abordagem de capacidade é importante. No entanto, não se encontrou que todas as variáveis que emergiram dessas abordagens teóricas foram significativamente relacionadas aos dois tipos de persistência pesquisados. Além disso, a abordagem dos custos irrecuperáveis de P and D está relacionada de forma robusta à persistência na inovação de novos produtos para o mercado internacional.

As limitações desta pesquisa estão diretamente relacionadas à escolha metodológica. Não temos podido considerar duas fontes de heterogeneidade: a relacionada às condições iniciais e a relacionada ao excesso de empresas não inovadoras. Optou-se por centrar-se nesse último devido à questão de pesquisa e ao contexto do país em que foi realizada. Além disso, a instabilidade macroeconômica não permitiu um painel longo; pelo contrário, foi utilizado um painel curto que cobre um período de estabilidade econômica.

Nossos resultados provêem informação importante para os gerentes. Investimentos contínuos em atividades de inovação são importantes tanto para aumentar a probabilidade de se tornar numa empresa inovadora quanto para melhorar as possibilidades de inovação persistente. Em particular, os investimentos em P and D são um requisito para alcançar inovações no mundo. Finalmente, um conjunto único de capacidades necessárias para a geração de qualquer tipo de inovação não foi identificado; ao contrário, uma abordagem estratégica diferenciada deve ser adotada.

Dado que a persistência da inovação é especialmente relevante para as dinâmicas de longo prazo por trás do crescimento econômico, os resultados obtidos provêem informação útil para o desenho de políticas públicas. Os governos estão em posição de, pelo menos, reduzir as barreiras que impedem as empresas de inovar persistentemente. O acesso contínuo a recursos financeiros para atividades de inovação e a aprendizagem por meio da interação com agentes externos são fundamentais para os dois tipos de persistência de inovação. Ambas são condições do mercado que podem ser intervencionadas, pelo menos indiretamente, pelo governo.

Embora da existência de três abordagens principais sobre persistência na inovação, a maior parte das pesquisas concentraram-se em verificar a existência de verdadeira persistência na inovação. Portanto, ainda quando tem sido amplamente confirmado que a persistência da inovação existe até certo ponto, o conhecimento sobre qual abordagem teórico provavelmente alavanca uma empresa a inovar persistentemente ainda é escasso. Além disso, esta pesquisa está localizada num contexto de um país em desenvolvimento, que tem sido negligenciado na maioria das pesquisas empíricas, aspecto decisivo para a seleção da metodologia empírica: muitas empresas não inovam e muito menos inovam persistentemente.

This study aims to examine how corruption influences the voluntary disclosure of corporate governance (CG)-related information by developed country multinationals (DC-MNEs) and emerging market multinationals (EM-MNEs) investing in six Latin American countries.

The study uses information from 300 MNEs included in the 2018 ranking of the 500 Largest Latin American companies (America Economía, 2018). Each MNE’s final annual report for the financial year ending 2018 was examined and coded to obtain the corporate governance disclosure index. Fractional probit regression was applied to test the hypotheses of the research.

DC-MNEs disclose more CG-related information in corrupt environments than EM-MNEs. This differentiated behavior occurs because DC-MNEs face higher legitimacy pressures in corrupt environments than EM-MNEs and because EM-MNEs are more experienced than DC-MNEs in dealing with such corrupt environments.

While both EM-MNEs and DC-MNEs need to continue investing in corrupt countries to grow, they need to disclose CG-related information as a strategic tool to manage the legitimacy issues triggered by corruption in the markets they operate.

Despite corruption being pervasive in emerging markets, its implications for firms’ strategic behaviors are still under-researched. This paper extends the scope of corporate governance and international business fields by studying how MNEs respond to relevant dimensions of the macro environment. This research shows that voluntary disclosure of CG-related information is a strategic response of the MNEs to gain legitimacy in corrupt environments.

This study aims to investigate the influence of different virtual fashion styles on attitude and satisfaction within virtual reality (VR) tourism experiences. The investigation considers the mediating effect of perceived attractiveness, popularity, novelty and weirdness, as well as the moderating role of self-congruence with avatar clothing and the desire for unique products.

This research uses a quantitative experimental approach. Initially, a three-step pilot study (N = 201) was conducted to select avatar fashion styles for the main investigation. In the primary study, participants (N = 326) engaged with one out of four fashion style conditions to select attire for their avatars and then completed a self-administered survey. Data analysis involved paired-sample t-tests, multivariate analysis of variance and Hayes’ PROCESS Models.

The results show that presenting fantasy avatar fashion styles leads to a decrease in perceived attractiveness and popularity, while concurrently increasing perceptions of novelty and weirdness which in turn exert a negative influence on attitude and satisfaction with the virtual fitting room (VFR). However, these relationships change when considering the moderating role of self-congruence with avatar clothing and the desire for unique products.

VR tourism experience providers and designers can use research findings to bolster positive attitude and enhance satisfaction with VFR; an important first step that strongly affects the rest of the VR tourist journey.

This study contributes to tourism research by exploring the intersection of immersive technologies and virtual fashion. It emphasizes the enhancement of critical touchpoints like the VFR, moving beyond a sole focus on VR adoption, to improve the overall virtual tourist experience.

The COVID-19 pandemic situation has imposed changes in the way many services are being provided. The purpose of this paper is to explore the use of lean thinking and digital transformation on services redesign of a higher education institution. The aim is to improve efficiency and incorporate new health and safety recommendations because of the pandemic situation.

This paper follows a case study approach to explore how lean thinking contributes to the digital transformation of services. The data was collected through student surveys from a Portuguese University, where three different academic services were selected.

This paper identifies important requirements for new and improved online alternatives to face-to-face interactions of the students with the academic services. It also shows that lean thinking is a driver for digital transformation of services.

This paper presents a dedicated roadmap to aid the implementation of a digital transformation process within student academic services of higher education institutions.

This paper addresses the digital transformation of services through a lean thinking perspective and considering four dimensions: quality, efficiency, cost reduction and health and safety.

The aim of the paper is to assist hospitality business, operating in a sharing economy model and responding to coronavirus disease-2019 (COVID-19) crisis. It is argued that the creation of a strategy to face COVID-19 crisis should be focussed on what the guests valued most. The paper focusses on the Airbnb service, which is the leading platform in accommodation inside the sharing economy, to explore the consumer profile and analyse its motivations to use hospitality service, based on socio-demographic characteristics and user experience.

The research uses a questionnaire survey targeting tourists who have experience using the Airbnb service. A total of 380 valid responses were analysed with statistical package programme for the social sciences (SPSS), performing a multivariate variance analyses (MANOVA) and univariate analysis (UNIANOVA), which corresponds to five of the main motivations regarding Airbnb booking.

The results show a motivation increase towards the sharing economy and benefits of the sharing economy for customers between 41 and 60 years of age. It was also observed that consumers with a monthly income below the average salary level are less keen to prefer the sharing economy philosophy. Controversially, the results also show that more than 80% of the guests do not want to share the room with people they are not related to.

The paper contributes to the understanding of consumers' behaviour by discussing the potential of the accommodation sharing model for the post-COVID recovery of the hospitality sector.

This study aims to identify the groups of value cocreators in the context of social media in the retail banking industry and resources that predict customer membership among different groups of value cocreators.

This study reviewed the literature and developed measurement instruments for the constructs of interest. Data were collected from 406 customers in an emerging market in 2019 and analyzed using latent profile analysis.

This study identified three profiles of value cocreators on social media based on the actual practices of resource integration that enliven value cocreation. Second, this study explains the differences in the performance of resource integration practices to cocreate by the types of resources that customers integrate into social media. Third, this study fills the need for knowledge of value cocreation in different contexts and industries (e.g. banks).

This study analytically relates a set of resources to the variety and intensity of the value cocreation practices adopted by bank customers in interactive environments. The emphasis on how value cocreation practices in online environments combined with customer resources (e.g., a person-centered approach) allows to identify unique profiles of value cocreators on social media. The findings inform managers of the profiles of cocreators, which customers are more attractive as value cocreators on social media, and which resources managers should help customers develop to increase cocreation on social media.

The purpose of this paper is to explore the role of banks in enhancing consumer knowledge aiming to increasing customer’s financial well-being.

This research applied two quantitative studies with customers of banks in a Latin American country. The literature review and the results of the data analysis founded the development of a model that relates bank information transparency and subjective financial well-being through consumer financial knowledge.

By being transparent banks may transform the financial well-being of their customers. Particularly, this paper shows that consumer financial knowledge mediates the relationship between bank information transparency and the subjective financial well-being of individuals. However, the mediational effect occurs by subjective but not objective financial knowledge.

The mediational model of this research does not take in consideration the role that individual factors play in the exposition and processing of the information provided by banks and its final impact on the subjective well-being of individuals. Also, this paper does not explore potential moderators of the theoretical relationships neither include cultural variables in the analysis.

Firm transparency has been related to various constructs in the marketing literature; however, its impact on consumer financial well-being is under-researched. This paper shows that companies need to aim to increase the subjective financial knowledge of their customers as a way to improve ultimate well-being of their customers.

The authors seek (1) to identify the profiles of subjective financial well-being (SFWB) of bank customers before and during the coronavirus disease 2019 (COVID-19) pandemic, (2) to analyze the transition to profiles of lower SFWB during the pandemic and (3) to identify the factors driving such transitions.

The authors surveyed five countries during 2019 and 2020 to measure SFWB. The authors applied latent class analysis (LCA) to identify profiles of bank customers according to a mix of SFWB indicators in pre-pandemic times (Study 1). The authors validated the profiles during the pandemic and identified the SFWB dimensions that deteriorated during the crisis (Study 2). Finally, the authors applied latent transition analysis (LTA) to explore transitions to profiles of lower SFWB and identify the drivers.

The authors identified three profiles of customers in pre- and post-pandemic periods for four dimensions of SFWB: control over finances, capacity to absorb financial shocks, ability to track financial goals and financial freedom. Gender, age, trust in banks and bank-supporting policies were related to transitions across profiles of SFWB during the pandemic. These relationships are contingent upon contextual country-related variables.

Banks and policymakers should reduce customers' exposure to the pandemic's long-lasting adverse effects on SFWB and should identify and control the multiplier role that contextual variables play.

Extant literature has not fully identified the dimensions of SFWB that changed due to the COVID-19 pandemic. The authors narrow this gap by identifying three SFWB profiles of customers, analyzing the patterns of SFWB change and connecting these changes to individual, provider and contextual factors.

The purpose of this paper is to test the existence of true persistence in the generation and adoption of product innovations in the context of a developing country.

A dynamic probit model with random effects is used to test true persistence relying on a panel data set constructed from three waves of the Colombian innovation survey (Encuesta de Desarrollo e Innvovación Tecnológica) covering the time span from 2003 to 2008.

This paper empirically shows the existence of true innovation persistence for two of the three types of product innovation studied: the adoption of product innovation that is new to the firm; and the adoption of product innovation that is new to the national market. However, the study could not confirm true persistence in the generation of product innovation.

To the best of our knowledge, this is the first study that systematically tests innovation persistence differentiating between the adoption of innovations that are new to the firm and innovation that is new to the national market. It is also the first study in this research area that uses a dynamic probit model with random effects according to the original specification by Wooldridge (2005).

En este trabajo se prueba la existencia de verdadera persistencia en la generación y adopción de innovaciones de productos en el contexto de un país en desarrollo.

Para probar la existencia de verdadera persistencia se estima un modelo probit dinámico con efectos aleatorios utilizando tres cohortes de la Encuesta de Desarrollo e Innvovación Tecnológica (EDIT) que cubren el periodo de tiempo 2003-2008.

Este trabajo muestra empíricamente la existencia de verdadera persistencia en dos de los tres tipos de innovación de productos estudiados: en i) la adopción de innovación de productos nuevo para la empresa, y ii) la adopción de innovación de productos nuevo para el mercado nacional. Sin embargo, el estudio no pudo confirmar la verdadera persistencia en la generación de innovación de productos.

Este es el primer estudio que evalúa sistemáticamente la persistencia en la innovación diferenciando entre la adopción de innovaciones que son nuevas para la empresa de las que lo son para el mercado nacional. También es el primer estudio en esta área de investigación que utiliza un modelo probit dinámico con efectos aleatorios de acuerdo con la especificación original de Wooldridge (2005).

The purpose of this paper is to systematize the strategic capabilities of seven surviving industrial Catalan companies which were going through explosive growth in 1999.

We use the comparative case studies method to draw on the common features among the seven in‐debt cases we built. We are well aware that the method of comparative case studies does not provide a sufficient base for bold generalizations. However, the qualitative approach adopted here allows for the first in‐depth look at the strategies that bring surviving entrepreneurs from explosive growth to a more balanced growth path.

We identify four organizational capabilities as key to the survival of these businesses ten years later: first, ability to prioritize product and market development, including internationalization, over operations; second, ability to reorganize internally and delegate in a timely manner; third, ability to manage innovation and support creativity linked to productivity; and finally, ability to manage economic and financial resources.

Implications for the culturally proximate and less‐studied Latin‐American gazelles are presented.

El propósito de este artículo es sistematizar las capacidades estratégicas de siete empresas catalanas sobrevivientes y consideradas gacelas en 1999.

Se usa el método de estudio de casos comparativos para identificar las características de interés investigativo. Se es consciente de que el método de estudio de casos empleado, no proporciona una base suficiente para hacer generalizaciones de los hallazgos. No obstante, el enfoque cualitativo adoptado proporciona una primera mirada en profundidad de las estrategias que permitieron a los empresarios que sobrevivieron al crecimiento explosivo, seguir una senda de crecimiento más equilibrada.

Se identificaron cuatro capacidades organizacionales consideradas clave para la supervivencia de la empresa diez años después del crecimiento explosivo: 1) capacidad para priorizar dentro de sus operaciones el desarrollo de productos y mercados, incluyendo la internacionalización, 2) capacidad de reorganizar internamente y delegar de manera oportuna, 3) capacidad de gestión de la innovación y apoyar la creatividad ligada a la productividad y 4) capacidad de gestionar los recursos económicos y financieros.

Se presentan implicaciones para las gacelas localizadas en países latinoamericanos, las cuales son culturalmente próximas y escasamente estudiadas.