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Article
Publication date: 12 September 2023

Hanan AlMazrouei, Virginia Bodolica and Robert Zacca

This study aims to examine the relationship between cultural intelligence and organisational commitment and its effect on learning goal orientation and turnover intention within…

Abstract

Purpose

This study aims to examine the relationship between cultural intelligence and organisational commitment and its effect on learning goal orientation and turnover intention within the expatriate society of the United Arab Emirates (UAE).

Design/methodology/approach

A survey instrument was developed to collect data from 173 non-management expatriates employed by multinational corporations located in Dubai, UAE. SmartPLS bootstrap software was used to analyse the path coefficients and test the research hypotheses.

Findings

The results demonstrate that cultural intelligence enhances both learning goal orientation and turnover intention of expatriates. Moreover, organisational commitment partially mediates the relationship between cultural intelligence and turnover intention/learning goal orientation.

Originality/value

This study contributes by advancing extant knowledge with regard to cultural intelligence and organisational commitment effects on turnover intention and learning goal orientation of expatriates within a context of high cultural heterogeneity.

Details

International Journal of Organizational Analysis, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1934-8835

Keywords

Article
Publication date: 11 January 2022

Hanan AlMazrouei, Robert Zacca and Ghulam Mustafa

This study aims to investigate how learning goal orientation (LGO), participative decision-making (PDM) and leadership member exchange (LMX) influence innovative work behaviour…

Abstract

Purpose

This study aims to investigate how learning goal orientation (LGO), participative decision-making (PDM) and leadership member exchange (LMX) influence innovative work behaviour (IWB) through expatriate employee creativity (EC). This research study further contributes to the extant literature by investigating team potency’s (TP) potential interaction effect on the expatriate EC–IWB relationship.

Design/methodology/approach

Data were gathered via survey from 175 expatriate employees in non-managerial positions in the United Arab Emirates. Partial least square structural equation modelling was used for analysing the collected data.

Findings

The statistical results show that PDM, LGO and LMX have a direct positive impact on IWB. The statistical findings also reveal that EC mediates the LGO and IWB relationship. Furthermore, TP has a significant positive moderating effect on the EC and IWB relationship.

Originality/value

This work adds to the literature in the field on innovation work behaviour and its antecedents by analysing data within the expatriate employee context, where empirical examinations are limited.

Details

International Journal of Organizational Analysis, vol. 31 no. 5
Type: Research Article
ISSN: 1934-8835

Keywords

Article
Publication date: 7 November 2016

Hanan AlMazrouei, Robert Zacca, Chris Bilney and Giselle Antoine

Managing across cultures is vital for international business success. Leaders need to make decisions in a way that suits the new culture in which they are placed. This paper aims…

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Abstract

Purpose

Managing across cultures is vital for international business success. Leaders need to make decisions in a way that suits the new culture in which they are placed. This paper aims to explore how expatriate managers in the UAE make decisions in respect to their contextual environment. Additionally, the study investigates the approaches expatriate managers use to adjust their decision-making and how they manage local staff in contrast to home country staff. Finally, the study investigates the factors that contribute to the situation-specific environment of the expatriate leaders’ experience.

Design/methodology/approach

Structured personal interviews of expatriates drawn from stratified sampling were used to discover the styles of decision-making that were effective in the UAE.

Findings

The consultative management style of management enhanced by a hybrid approach of melding the strongest aspects of the expatriates’ decision-making style with the strongest aspects of the local decision-making style met with much success managing in the UAE. Additionally, the expatriate managers’ expression of appreciation towards local staff provided motivation and encouraged cooperation. Moreover, it was found that expatriates can face difficulties in expressing their wishes and requirements accurately to local staff because of their unfamiliarity with the Arabic language.

Practical implications

This research provides practical guidance for expatriate managers charged with successfully leading organizations in UAE. It also offers guidance for employers seeking to recruit or employ appropriate management talent to UAE.

Originality/value

The paper concentrates on expatriate managers’ decision-making practices within the UAE.

Details

International Journal of Organizational Analysis, vol. 24 no. 5
Type: Research Article
ISSN: 1934-8835

Keywords

Article
Publication date: 19 May 2021

Hanan AlMazrouei

The purpose of this study is to investigate the relationship between empowering leadership (IMP) and participative decision-making (PDM) and its effect on learning goal…

Abstract

Purpose

The purpose of this study is to investigate the relationship between empowering leadership (IMP) and participative decision-making (PDM) and its effect on learning goal orientation (LGO) and creative work involvement (CWI) within the expatriate society of the UAE.

Design/methodology/approach

The paper suggests a theoretical model derived from survey responses gathered from expatriates used in multinational organizations located in the Jabal Ali Free Trade Zone of Dubai.

Findings

The results show that participative decision-making partially mediates the relationship between IMP and learning goal orientation. Furthermore, the results show that participative decision-making partially mediates the relationship between IMP and creative work involvement.

Originality/value

This research adds to the existing body of knowledge on international business by investigating the effects that PDMand IMP have on CWI and LGO of expatriates.

Details

International Journal of Organizational Analysis, vol. 30 no. 6
Type: Research Article
ISSN: 1934-8835

Keywords

Article
Publication date: 24 August 2021

Hanan AlMazrouei

The purpose of this study is to investigate the relationship between empowering leadership and organizational commitment and its effect on job performance and creative work…

1203

Abstract

Purpose

The purpose of this study is to investigate the relationship between empowering leadership and organizational commitment and its effect on job performance and creative work involvement within the expatriate society of the UAE.

Design/methodology/approach

The paper suggests a theoretical model derived from survey responses gathered from expatriates used in multinational organizations located in Dubai city in the UAE.

Findings

The results show that organizational commitment partially mediates the relationship between empowering leadership and job performance. Furthermore, the results show that organizational commitment partially mediates the relationship between empowering leadership and creative work involvement.

Originality/value

This research adds to the existing body of knowledge on international business by investigating the effects that organizational commitment and empowering leadership have on creative work involvement and job performance of expatriates.

Details

International Journal of Organizational Analysis, vol. 31 no. 3
Type: Research Article
ISSN: 1934-8835

Keywords

Article
Publication date: 8 March 2021

Hanan AlMazrouei and Robert Zacca

The purpose of this paper is to study the influence of organizational justice and decision latitude on expatriate organization commitment and job performance.

Abstract

Purpose

The purpose of this paper is to study the influence of organizational justice and decision latitude on expatriate organization commitment and job performance.

Design/methodology/approach

Data were collected from 175 nonmanagerial-level expatriate employees in Dubai, UAE using a purposive sampling approach. A structural equation model with partial least squared analysis was utilized to test the hypotheses.

Findings

The results show that decision latitude partially mediates the relationship between organization justice and organizational commitment and fully mediates the relationship between organization justice and job performance.

Research limitations/implications

Data were collected from a cross sectional sample in UAE, and hence, the generalizability of the results to other contexts may be limited.

Practical implications

The research study suggests ways in which human resource managers and practitioners can develop a stronger awareness of the importance of decision latitude in employee decision-making and the role it plays in promoting employees' commitment and job performance given perceived organizational justice.

Originality/value

The present research is among the first of its kind to examine the study variables within the nonmanagerial expatriate context.

Details

Evidence-based HRM: a Global Forum for Empirical Scholarship, vol. 9 no. 4
Type: Research Article
ISSN: 2049-3983

Keywords

Article
Publication date: 28 June 2021

Hanan AlMazrouei

The COVID-19 pandemic has challenged leaders to alter the way they manage their organization's employees, such as requiring them to quarantine, self-isolate or practice social…

Abstract

Purpose

The COVID-19 pandemic has challenged leaders to alter the way they manage their organization's employees, such as requiring them to quarantine, self-isolate or practice social distancing so that they comply with government health directives. The purpose of this study is to investigate the impact of the quarantine on the workplace.

Design/methodology/approach

Structured interviews containing open-ended questions were conducted with fifty Australian public sector executive managers to gauge the effect of the COVID-19 pandemic on their organizations.

Findings

The study reveals the effects that the virus had on the organizations' teamwork as well as individuals' learning. It finds that organizations experienced both positive effects, such as increased creativity and initiative, and negative effects, such as reduced satisfaction with work teams, from the pandemic.

Originality/value

This study also adds to the still-developing body of knowledge regarding the effects of the virus on individuals' levels of work team satisfaction as well as a variety of other factors specific to public sector organizations

Details

International Journal of Public Sector Management, vol. 34 no. 7
Type: Research Article
ISSN: 0951-3558

Keywords

Article
Publication date: 30 October 2020

Hanan Saber Almazrouei, Robert Zacca and Noura Alfayez

The purpose of this study is to examine whether team potency moderates the effect of the leader member exchange (LMX) on the expatriate's creative work involvement such that the…

Abstract

Purpose

The purpose of this study is to examine whether team potency moderates the effect of the leader member exchange (LMX) on the expatriate's creative work involvement such that the effect of leader member exchange on creative work involvement becomes less when team potency is high.

Design/methodology/approach

Data were gathered via a printed survey instrument, using a purposive sampling approach and administered directly to 150 expatriate (non-Emirate nationals) employees located in the Jabal Ali Dubai Free Zone of the United Arab Emirates (UAE).

Findings

Our findings indicate that the higher the level of team potency the less the effect of LMX on expatriate creative work involvement.

Practical implications

The findings suggest that, team potency, which is an asset in certain situations, can be a liability suppressing the effect of LMX on the expatriate employees creative work involvement. Expatriate employees experiencing satisfaction and fulfillment through the leadership exchange feel sufficiently empowered in their abilities to engage in creative work behaviors.

Originality/value

Testing a theoretical model within the intranational cultural diversity of an expatriate workforce may be a stronger source of diversity than other sources, providing for an original theoretical contribution to the extant literature. Moreover, the UAE, with its prominent network of expatriate employment integrated within the national economy presents a highly relevant contextual environment in which to study expatriate behavior.

Details

Journal of Global Mobility: The Home of Expatriate Management Research, vol. 8 no. 3/4
Type: Research Article
ISSN: 2049-8799

Keywords

Article
Publication date: 12 March 2020

Hanan AlMazrouei and Robert Zacca

The purpose of the study is to investigate the relationship between cultural intelligence (CQ) and job satisfaction and its effect on creative self-efficacy and turnover intention…

Abstract

Purpose

The purpose of the study is to investigate the relationship between cultural intelligence (CQ) and job satisfaction and its effect on creative self-efficacy and turnover intention within the expatriate manager community of the UAE.

Design/methodology/approach

The study proposes a theoretical model that was tested using a survey instrument administered to expatriate managers working in multi-national organizations in Dubai’s Jabal Ali Free Trade Zone.

Findings

The results show that job satisfaction fully mediates the relationship between CQ and turnover intention. Furthermore, the results indicate that job satisfaction partially mediates the relationship between CQ and creative self-efficacy.

Originality/value

The study contributions to the literature on international business by examining how expatriate manager’s job satisfaction is affected by CQ and its effect on turnover intention and creative self-efficacy within the expatriate manager context, which is seldom investigated.

Details

International Journal of Organizational Analysis, vol. 29 no. 1
Type: Research Article
ISSN: 1934-8835

Keywords

Article
Publication date: 15 May 2018

Hanan Saber Almazrouei, Robert Zacca, Joel M. Evans and Mumin Dayan

Organizational fairness has been shown to affect numerous employee outcomes, including organizational commitment and job satisfaction. The purpose of this paper is to explore…

Abstract

Purpose

Organizational fairness has been shown to affect numerous employee outcomes, including organizational commitment and job satisfaction. The purpose of this paper is to explore whether an expatriate manager’s favorability toward accepting a foreign assignment affects the way they respond to subsequent treatment in the workplace, viewed in terms of organizational justice.

Design/methodology/approach

Data were gathered in two stages from 175 expatriate managers located in the United Arab Emirates (UAE). To test the authors’ predictions, the authors analyzed organizational commitment and job satisfaction as a function of organizational fairness (distributive and interpersonal) and pre-departure opinion.

Findings

The results suggest that expatriate managers who express a higher degree of favorability toward accepting a foreign assignment appear less reactive to changes in organizational fairness. Meanwhile, expatriate managers who express a lesser degree of favorability toward accepting the foreign assignment appear more sensitive to workplace fairness, such that when they feel treated unfairly, they demonstrate worse outcomes than those who were in favor of the assignment, and when they feel treated fairly, they demonstrate better outcomes than those who were in favor of the assignment. The net effect of pre-departure opinion appears to be an amplification of the relationship between subsequent fairness and outcomes.

Practical implications

Expatriate managers with a less favorable view of their assignment may harbor deep questions about whether they want to be in this new job capacity, and may therefore be more sensitive to how they are treated. Alternatively, people with a more favorable view of their assignment may have already decided they want to be in the new capacity, and so may be more robust to workplace treatment.

Originality/value

To the authors’ knowledge, this paper constitutes the first investigation of the effects of expatriate pre-departure opinion (i.e. favorability toward accepting a foreign assignment) on job satisfaction and commitment within the context of organizational justice. Furthermore, the UAE is a highly relevant context to study expatriate behavior.

Details

Journal of Global Mobility: The Home of Expatriate Management Research, vol. 6 no. 2
Type: Research Article
ISSN: 2049-8799

Keywords

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