Search results

This paper will explore the implications of identity for ourselves and for our society from an intercultural practitioner's point of view. It will address the role of socially constructed and mediated narratives in shaping and maintaining identities as we know them, highlighting the importance of identity formation by self and with others in the contemporary environment which is experiencing new challenges posed by the flood of news media and the tools now available to create and disseminate it, as well as the challenge posed by developments in Artificial Intelligence that are potentially invasive of privacy and even threats to personal autonomy. This is increasingly important in a globalized environment where rising populism and nationalism are fostered both by unconscious stimulation of fear of the other and by deliberate control of popular narratives through the efforts of cultural mediators. The paper will explore and describe five successful areas of practical activities or exercises in which identity and social connectivity can be used to refresh identity and the narratives that support it. These are focused private journal writing, personal name creation and exploration, cognition and self-talk, individuation vs. connectivity and the potential of gamification. The role of art in exploring what is normally hidden in everyday life will be briefly explored and expressed via the inclusion of several poetic reflections on identity challenges.

Reviews, from an anthropological perspective, three 1993 additions to the Gulf Publishing Company's “Managing Cultural Differences” Series. This trilogy is comprised of the volumes Developing the Global Organization: Strategies for Human Resource Professionals, Transcultural Leadership: Empowering the Diverse Workforce, and Multicultural Management: New Skills for Global Success. Examines the five concepts of globalisation, diversity, multiculturalism, transcultural, and empowerment central to the trilogy and to anthropology, and as they are used in both. Views the global paradox — a bigger world economy requires the more powerful smallest of players (e.g., entrepreneurs) — as a useful framework for understanding these and related concepts as they operate in the global village today, and as they may be employed throughout and beyond the 21st century. Finally, reports on: (1) the training, transformation and development tasks of global managers of complexity in business as well as in government, academia, and the military; and, (2) the intercultural learning strategies through which these tasks are achieved and through which these managers, the multicultural workforce and teams they lead, and their organisations are empowered to contribute, collaborate and fully participate in producing their major project: Service, country, group, business, or social structure through the mixture of peoples or technology” (p. 242). This suggests a process, a becoming. In Developing the Global Organization, Robert T. Moran, Philip R. Harris and William G. Stripp continue that globalisation is both a way to think and to act. Specifically, it moves individuals “away from parochialism towards transnationalism”. And it nurtures a state of mind geared toward a more effective use of personal and organisational resources (p. 299).

In transitioning to the 21st Century, the proces of planetisation is leading to the development of a world culture. With the landing of humans on the Moon in 1969, astronauts provided us with stunning pictures of our Earth as seen from outer space. The view challenges us to revise our images of our species — who are we as a human family? Space communication satellites and remote sensing technologies help us to appreciate our planet's resources, as well as its environmental and ecological problems. All this contributes, along with advances in telecommunications and mass transportation, to the breaking down of national borders and cultures and to the emergence of a global, information‐oriented culture. While this happens at the macro level, counterforces are at work that are evident in global tribalism and regression locally to “ethnic cleansing” of people who are different. Despite the latter negative trends, humanity's main‐stream is beginning to appreciate that our common survival and satisfaction of our universal needs and concerns are linked to other species and systems, so we should, as far as feasible protect our world and all its inhabitants. In contemplating the evolution and future of humans, the scientist/philosopher, Tielard de Chardin, described planetisation as a convergence of phenomenon such as, increased consciousness and homogenisation — people are beginning to realise their interdependence on each other, as well as upon all life in our universe.

This is the second set of lecture notes from courses in public finance published in an archival volume in this series. Volume 19-C (2001) was entirely devoted to notes from lectures by E. R. A. Seligman at Columbia University. Two differences mark Seligman’s lectures and the lectures by Henry C. Simons at Chicago, as reported below. Seligman seems to have been lecturing primarily to students in tax administration, hence he presented very little economic theory; whereas Simons was lecturing to graduate students in economics, and presented relatively more theory. Seligman did not refrain from some passing of judgment but his lectures were largely descriptive and non-judgmental; whereas Simons has no hesitation in presenting his own normative approach on various issues. These issues tended strongly to focus on inequality, tax justice, and progressivity.

Certain elements of Hayek’s work are prominent precursors to the modern field of complex adaptive systems, including his ideas on spontaneous order, his focus on market processes, his contrast between designing and gardening, and his own framing of complex systems. Conceptually, he was well ahead of his time, prescient in his formulation of novel ways to think about economies and societies. Technically, the fact that he did not mathematically formalize most of the notions he developed makes his insights hard to incorporate unambiguously into models. However, because so much of his work is divorced from the simplistic models proffered by early mathematical economics, it stands as fertile ground for complex systems researchers today. I suggest that Austrian economists can create a progressive research program by building models of these Hayekian ideas, and thereby gain traction within the economics profession. Instead of mathematical models the suite of techniques and tools known as agent-based computing seems particularly well-suited to addressing traditional Austrian topics like money, business cycles, coordination, market processes, and so on, while staying faithful to the methodological individualism and bottom-up perspective that underpin the entire school of thought.

This research explores perceptions of knowledge management processes held by managers and employees in a service industry. To date, empirical research on knowledge management in the service industry is sparse. This research seeks to examine absorptive capacity and its four capabilities of acquisition, assimilation, transformation and exploitation and their impact on effective knowledge management. All of these capabilities are strategies that enable external knowledge to be recognized, imported and integrated into, and further developed within the organization effectively. The research tests the relationships between absorptive capacity and effective knowledge management through analysis of quantitative data (n = 549) drawn from managers and employees in 35 residential aged care organizations in Western Australia. Responses were analysed using Partial Least Square-based Structural Equation Modelling. Additional analysis was conducted to assess if the job role (of manager or employee) and three industry context variables of profit motive, size of business and length of time the organization has been in business, impacted on the hypothesized relationships.

Structural model analysis examines the relationships between variables as hypothesized in the research framework. Analysis found that absorptive capacity and the four capabilities correlated significantly with effective knowledge management, with absorptive capacity explaining 56% of the total variability for effective knowledge management. Findings from this research also show that absorptive capacity and the four capabilities provide a useful framework for examining knowledge management in the service industry. Additionally, there were no significant differences in the perceptions held between managers and employees, nor between respondents in for-profit and not-for-profit organizations. Furthermore, the size of the organization and length of time the organization has been in business did not impact on absorptive capacity, the four capabilities and effective knowledge management.

The research considers implications for business in light of these findings. The role of managers in providing leadership across the knowledge management process was confirmed, as well as the importance of guiding routines and knowledge sharing throughout the organization. Further, the results indicate that within the participating organizations there are discernible differences in the way that some organizations manage their knowledge, compared to others. To achieve effective knowledge management, managers need to provide a supportive workplace culture, facilitate strong employee relationships, encourage employees to seek out new knowledge, continually engage in two-way communication with employees and provide up-to-date policies and procedures that guide employees in doing their work. The implementation of knowledge management strategies has also been shown in this research to enhance the delivery and quality of residential aged care.