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Purpose: The purpose of this paper is to scientifically test the credibility (proof or refutation) of the existing argument for a technological leap in the COVID-19 pandemic and the post-pandemic period.

Design/Methodology/Approach: The conducted review of existing sources of research literature showed that they have formed an insufficient scientific background for a clear understanding of digital deprivation of services, social contradictions and conflict management as components of technological leap amid the COVID-19 pandemic and in the post-pandemic period. To fill the identified gap in the system of scientific knowledge, this work uses the method of comparative analysis of statistical data. Some countries of the world, the EU countries and the United States, which are characterized by the largest population and the largest contribution of investments to the digitalization of value chains and the development of innovations, were selected as objects for this study.

Findings: Research has shown that rapid digitalization is impacting all aspects of life, including not only how value is created and exchanged, but also how we interact, operate, purchase and receive services. In this process, data and its international flows are becoming increasingly important for development. The usual digital gap associated with connectivity, reflecting significant differences between and within countries in readiness to use the power of data, is exacerbated by what might be termed the data gap. Countries with limited opportunities to transform digital data into digital analytics and entrepreneurial opportunities, and to use them for economic and social development, are obviously at a disadvantage.

Originality/Value: Digital data have been proven to be one of the top strategic assets for creating both private and public value. Our ability to meet the Sustainable Development Goals (The 2030 Agenda for Sustainable Development, 2015) depends a lot on how these data are applied. The idea of sustainable development arose, as it is known, for overcoming significant fluctuations in the positive transformation of society, and for the alignment in the pace and results of the transition of various countries to the post-industrial scenario of progress. There are many obstacles on the path of sustainable development, which hinder the transition to this vector of transformation. First, the gap in economic and social development between the countries of the ‘golden billion’ and many other countries has not been reduced. Second, the digital gap continues to deepen. But a new and extremely threatening danger on the path to the transition to sustainable development has become the global crisis caused by the COVID-19 pandemic that emerged in early 2020 and is still ongoing.

Determining the right course for the future is a difficult task, but its solution cannot be postponed. Data are multidimensional, and their use has an impact not only on trade and economic development but also on human rights, peace and security. In addition, measures should be taken to reduce the risk of misuse and unauthorized use of digital data by states, non-states or the private sectors to avoid the possibility of global social conflict.

The purpose of the chapter is to compare social and economic effects that accompany crises of economic systems.

According to the adopted classification of causes of conflicts of socio-economic systems, the indicators that reflect potential social and economic causes of crisis are determined. Regression analysis is performed, and multiple regression dependence of economic growth of Russia’s economic system (values of growth of GDP in constant prices) on the indicators that characterize social and economic causes of crisis is determined; correlation analysis is performed and correlation of each indicator of causes and the indicator of economic growth is determined.

It is shown by the example of modern Russia that subjective (social factors) have the key role in determining cyclic fluctuations of economic system – together with objective (economic effects). Social causes of crisis are almost as important as economic causes. In view of generally acknowledged social consequences of crises (growth of inflation and unemployment level), it is possible to state a relatively equal role of economic and social effects that accompany crises of economic systems. The information and empirical basis of the chapter consists of the statistical materials of the International Monetary Fund, the World Bank, and the OECD. The research is performed by the example of modern Russia’s economic system; its timeframe covers 1999–2018 (recent 20 years).

The obtained conclusions show the necessity and open perspectives for specifying the existing theory of cycles in the aspect of inclusion of social effects into the model of cyclic (wave) fluctuations of economic systems.

The purpose of the chapter is to develop methodological recommendations and to determine criteria of measuring “conflict character” of socio-economic system.

Due to large diversity of conflicts of socio-economic systems, the authors compile common methodological recommendations for all economic conflicts, but criteria of measuring “conflict character” of socio-economic system by the example of crisis as a manifestation/example of conflict for which statistical and information bases are available and its precise, objective, and authentic evaluation is possible are offered. The methodological tools of this work are based on the method of systematization, the method of classification, the method of comparative analysis, and the method of formalization of authors’ conclusions and recommendations.

Methodological recommendations and criteria for measuring the “conflict character” of socio-economic system are offered – they allow classifying “conflict” systems. As to the value of the index of conflict character, socio-economic systems with reduced conflict level, moderate conflict level, high conflict level, and very high conflict level are distinguished. They differ as to the capability to oppose internal crises, reaction to external crises, and the model of development of economic conflicts. According to the developed methodological recommendations and offered criteria, “conflict” level of socio-economic systems of developed countries – the USA and Germany, and developing countries – China and Russia is measured in the period of the 2008 global economic crisis.

Based on the offered classification, it is possible to forecast development and management of conflicts of various “conflict” socio-economic systems.

The purpose of the chapter is to describe the concept of conflicts of socio-economic systems on the basis of the theory and methodology of the systemic approach.

The authors use the provisions of the systemic approach.

It is determined that dynamic socio-economic system is susceptible to conflicts, which, according to the Systemic approach, are bifurcation points. The features of conflict that allow defining it as a bifurcation point are its short duration, violation of sustainability of socio-economic system, uncertainty of consequences, influence on the system on the whole (cascade effect), and multiplicity of scenarios of development of socio-economic system after the conflict.

Studying conflict with the help of the theory and methodology of the systemic approach allowed determining the fact that conflict is a violation of order in a socio-economic system (which specifies definition of conflict and its essence) and could be evaluated through the measure of the system’s order (which specifies methodology of conflict evaluation). Moreover, conflict in a socio-economic system emerges not at once – it is accumulated under joint negative influences of internal and external factors. Further, the performed research allows specifying the classification of conflicts, which is offered in previous chapters – according to scenarios of development of socio-economic system after the conflict, normal (leading to normal change of system), abrupt (leading to abrupt change of the system), and attraction (all following states of the system are sustainable) conflicts are possible.

The purpose of the work is to determine the signs of conflicts in social effects of crises of economic systems and to determine perspectives of studying crises on the basis of the concept of economic conflicts.

For determining the signs of conflicts in social effects of crises of economic systems, this work uses the method of qualitative break-even analysis, the methods of systemic, problem, and structural and functional analysis, and the method of formalization (table presentation of authors’ conclusions).

It is substantiated that social causes and social manifestations and consequences of crises of economic systems have signs of conflicts – violation of balance of socio-economic phenomena and processes and the following negative reaction of economic subjects. Causal connections of distribution of conflicts within social effects of crises of economic systems are determined and a preferable method of their regulation is offered.

A new method of state regulation of socio-economic system for overcoming its crisis and crisis management is offered. An advantage and essential difference of this method from the traditional one is influence on social cause of crisis (not on its economic and social consequences), due to which it is possible to quickly overcome the crisis and reduce the risk of its renewal.

The purpose of the research is to classify conflicts in socio-economic systems.

It is determined that the existing narrow classifications of conflicts in socio-economic systems within various conceptual approaches partially cross and sometimes contradict each other – so they have to be systematized. For that, the methods of structural and functional analysis and analysis of causal connections are used, with the help of which the author determines criteria of classification of conflicts and their forms for obtaining the most precise system of their classification.

The expanded classification of conflicts in socio-economic systems according to such criteria as form of manifestation of conflict, level of manifestation of conflict, character of causes of emergence of conflict, source of conflict sources, sphere of management of conflict, and expected dominating consequences of conflict is offered. Due to this, it is possible to determine the type of conflict and to select the corresponding managerial measures.

The offered classification possesses the following advantages, as compared to the existing narrow classifications of conflicts in socio-economic systems within conceptual approaches to treatment of the essence of conflict. The first is universal character: the offered classification cannot be used as to all socio-economic systems. Due to this, it will be in demand by systems of various levels – regardless of their specifics. The second is connection to management: the offered classification allows determining the type of conflict and offers recommendations for its management. Due to this, classification of conflicts will be in demand by subjects of conflict management, which will allow increasing effectiveness of this management.

The purpose of the research is to develop methodological approach to evaluation of effectiveness of development of “conflict-free” socio-economic system.

The fundamental platform of the research is the classic approach to evaluation of effectiveness of managerial practice in socio-economic system.

A methodological approach to evaluation of effectiveness of development of “conflict-free” socio-economic system is developed; it envisages calculating the ratio of aggregate results (including advantages) from “conflict-free” development of systems to aggregate expenditures for management of conflicts. Successful approbation of this approach by the example of modern “conflict-free” socio-economic systems – Turkey and Japan – showed its readiness for practical application. The obtained results show that in Turkey in 2018 the effectiveness of development of “conflict-free” socio-economic system is acceptable (normal), as the value of the calculated Erbs index is in the interval (1,5;2), that is the results of managing the conflicts exceed the expenditures. In Japan in 2018, effectiveness of development of “conflict-free” socio-economic system is very high, as the value of the calculated Erbs index is in the interval (2;3) – that is, expenditures for management of conflicts are minimum, and results are very high.

Advantages of the developed methodological approach to evaluation of effectiveness of development of “conflict-free” socio-economic system, which emphasize perspectives of its practical application, are the detailed structure, variability, and universal character.