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This chapter argues that feminist inquiries and activism must be pursued considering women’s marginalized position within a religious institution in Canada in the 21st century. Drawing on Canadian Catholic nuns’ unique accounts of their experiences with the Roman Catholic Church, this chapter brings nuance to the complicated power dynamics navigated by women religious to show how women remain excluded and exploited in various ways in their own religious institutions. We point to the institutionalized Roman Catholic Church’s long-standing control over women’s reproductive rights, as well as its ongoing prohibition and recent criminalization of women’s ordination. We also address recent structural dynamics at play by drawing attention to a recent Vatican investigation and ongoing surveillance of women religious in North America under newly established church doctrine. We view these recent tactics as evidence of the Vatican’s renewed commitment to existing gender hierarchies within the Church. Feminist intervention is especially important considering this deepening patriarchal power and how, by extension, the church is regressing rather than progressing towards gender equality, even while it shows evidence of shifting attitudes on other social issues. This chapter also underscores the implications of a global religious institution for women in Canada.

This chapter provides the introduction of the book and argues why gender and feminism matter in theory and praxis in the 21st century. It includes the conceptual interrogation of the meaning of gender and feminism and its practice in western and non-western contexts; global currents in feminist struggles; thematic organization of the book; and the future under ‘feminist eyes’. The thread of shared struggles among diverse groups of women based on selected themes — movements, spaces and rights; inclusion, equity and policies; reproductive labour, work and economy; health, culture and violence; and sports and bodies — situates Canada as a western society with avowed egalitarian ideals favouring gender equality and social justice, but with its own issues and concerns like women in other countries facing their own challenges.

The purpose of this paper is to present videography as a rising method available for academics. Visuals are increasingly omnipresent in the modern society. As they become easy to create and use, videos are no longer only for ethnographers and specialist researchers.

In the society of “user-content generation,” visual data are incredibly important, original, and powerful sources providing researchers with opportunities to inventively make their results more resonant and more broadly accessible.

Moreover, videography offers the opportunity for researchers to become a kind of artist since they become visual producers.

This paper offers concrete advices for researchers who want to to become visual producers.

Researchers have to make their results more resonant and more broadly accessable.

Videography is a new way (an artistic one) to present results of research.

While researchers in other disciplines seek to determine the impact that humour has in personal interactions, studies of humour in service delivery are lacking. The purpose of this paper is to examine whether it is beneficial to deliberately use humour in service encounters.

This paper provides a comprehensive review of humour research in multiple disciplines to assess the applicability of their key findings to the service domain. By establishing the antecedents, types, and consequences of humour, the authors build a framework and propositions to help service researchers uncover the potential of injecting humour into service interactions.

The authors find that using humour in service encounters is an ingenious affiliative behaviour which strengthens rapport between service employees and their customers. Humour also permits frontline service employees to better cope with the emotional challenges of their work, thus promising to reduce emotional labour and increase well-being. The effectiveness of service recovery efforts may also grow if employees use humour successfully to soften unpleasant emotional reactions and accept responsibility.

The authors explore cross-disciplinary humour research to apply the findings to the use of humour in service encounters. The authors also attempt to identify situations in which humour usage is most promising or beneficial, as well as its main beneficiaries.

Bystander intervention mitigates the negative impact of bias incidents in the workplace. However, intervention tends to be viewed as binary: intervention occurred or it did not. Consequently, research has focused on conditions under which witnesses of bias incidents choose to intervene, and less is known about how witnesses may intervene. This paper elucidates the intervention behavior choices available to witnesses of bias incidents and develops a bystander intervention behavior (BIB) scale.

To develop the scale, the authors used the three-phased act frequency methodology. In phase I, the authors surveyed faculty who had both witnessed a bias incident and seen someone intervene to address it. The authors asked these faculties to list the observed bystander intervention behaviors they had personally observed. In Phase II, different survey respondents and subject matter experts assessed the prototypicality of each of the behaviors in relation to the concept of bystander intervention. In phase III, the authors tested the validity and reliability of the resulting 18-item scale and assessed the ability of bystander intervention behavior to mitigate the negative impact of bias incidents on the academic workplace.

The BIB scale consists of two theoretically derived, empirically validated and reliable dimensions; it can be used as a summary score to evaluate the extent to which colleagues intervene indirectly and directly when a bias incident occurs in the academic workplace.

This scale is valuable in advancing efforts to mitigate the negative effect of bias in the workplace and training colleagues to intervene in various ways when bias occurs.

The purpose of this paper is to identify promising themes of the papers in the special issues of Equality, Diversity and Inclusion dedicated to advancing scholarship on sex-based harassment.

A conceptual overview of the research pertaining to these themes and an analysis of the special issues papers' contributions to these themes.

Four themes that represent important but relatively neglected lines of inquiry into sex-based harassment are identified. These are (1) the psychology of harassment, (2) organizational culture and networks, (3) the invisible majority and (4) the importance of collective action.

The paper offers an expert perspective on the state of research related to sex-based harassment and four themes that are important to moving it forward.