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1 – 6 of 6Nirma Sadamali Jayawardena, Sara Quach, Chinmoy Bandyopadhyay and Park Thaichon
This study examined the differential effects of printed advertisements with luxury and nonluxury brands on consumer brand attitude persuasion using a qualitative experimental…
Abstract
Purpose
This study examined the differential effects of printed advertisements with luxury and nonluxury brands on consumer brand attitude persuasion using a qualitative experimental approach.
Design/methodology/approach
The authors adopted a qualitative experimental approach and the authors conducted two experiments over six months. In the first experiment, participants were asked to view five print advertisements related to five different luxury brands. In the second experiment, the same participants were asked to view another five print advertisements on non-luxury brands. The qualitative thematic differences for each brand were analyzed using NVivo software, employing the theoretical assumptions of Petty and Cacioppo's (1981) elaboration likelihood model (ELM).
Findings
In experiments 1 and 2, it was identified that brand experience, personalized brand experience, product quality, product quantity, personal image-conscious, nonpersonal image-conscious, affordability and unaffordability as the main thematic findings leading to consumer attitude persuasion.
Practical implications
The two main contributions are as follows: theoretically, applying a social psychology theory to the advertising industry offers an understanding of the social cognition stages of a human mindset. As a practical implication, this study's findings guide advertising agencies, marketers and salespeople regarding how to design effective print advertisements in a way that persuades consumer attitudes.
Originality/value
Through the theoretical assumptions of Petty and Cacioppo's (1981) ELM, this paper can be considered one of the first studies to combine social psychology and advertising to investigate the differential effects on consumer brand attitude persuasion for luxury and nonluxury brands.
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Chinmoy Bandyopadhyay and Subhasis Ray
The purpose of this paper is to review existing literature on marketing in social enterprises (SEs). It identifies major trends and issues and highlights gaps in the existing…
Abstract
Purpose
The purpose of this paper is to review existing literature on marketing in social enterprises (SEs). It identifies major trends and issues and highlights gaps in the existing knowledge base on social enterprise marketing (SEM).
Design/methodology/approach
Relevant articles on SEM were searched, following the PRISMA framework, in online databases using keywords and phrases like “marketing in social enterprises,” “marketing strategy/practice in social enterprises,” “social enterprise marketing” and “business practices in social enterprises.” After screening and checking for eligibility, 47 significant articles published in 21 peer-reviewed journals during 1995–2018 were selected for review.
Findings
The findings suggest that marketing in SEs has different issues and challenges when compared to marketing practices adopted by conventional business organizations. They are forced to address the varied expectations of the stakeholders in a resource-constrained situation, which creates problems for them. The review also highlights the fact that resource constraints, legacy mindset, and lack of marketing skills limit the impact of marketing practices in SEs. To address these issues, many social entrepreneurs survive through cost-effective marketing techniques.
Originality/value
To the authors’ knowledge, this is the first effort to identify and analyze extant literature in SEM. The resultant themes and research gaps highlight the current status of SEM literature. The paper can help SEs to understand and plan their marketing activities for better impact and profitability. Future research can draw on the findings of this review.
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Md Washim Raja, David Allan and Chinmoy Bandyopadhyay
This paper aims to provide a comprehensive framework on how and when musical elements such as keys, complexity, tempo and volume influence consumers’ mood, attention, information…
Abstract
Purpose
This paper aims to provide a comprehensive framework on how and when musical elements such as keys, complexity, tempo and volume influence consumers’ mood, attention, information recall, product evaluation and purchase decisions in the context of retail therapy.
Design/methodology/approach
This paper builds on a critical literature review to develop a conceptual framework and formulate relevant propositions, leveraging self-regulation and self-control theories.
Findings
Through our analysis of these studies, we found that in musical retail therapy, minor keys paired with high complexity can intensify negative moods and negative product evaluation. Conversely, major keys combined with low complexity can moderate negative and positive moods, leading to positive product evaluations. We argue that high tempo and high volume can invoke high arousal and low impulse control, leading to low attention and low recall. This subsequently moderates the negative mood, resulting in weak negative product evaluation. Low tempo and low volume, however, invoke low arousal and high impulse control, leading to high attention and high recall, which moderates negative mood and negative product evaluation.
Originality/value
Reflecting on the limitations of the existing studies, this conceptual work proposes a comprehensive theoretical framework for understanding the significance of musical elements in retail therapy that can enhance consumers moods and experiences. Further, the current paper is different from the existing literature in that it helps academic researchers and marketers understand different ways to use musical elements that can positively affect consumer behavior in a complex situation like retail therapy.
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Chinmoy Bandyopadhyay and Subhasis Ray
Social enterprises are increasingly recognized as a new form of organization (combining social and business goals) providing innovative and scalable solutions to widespread and…
Abstract
Social enterprises are increasingly recognized as a new form of organization (combining social and business goals) providing innovative and scalable solutions to widespread and complex socioenvironmental problems. Yet, they often struggle to keep themselves afloat due to the difficulty in accessing required resources. Networking approaches provide social enterprises with cost-effective ways to fulfill these resource requirements. Such approaches, although useful, give rise to dilemmas while building ties with both financial and non-financial actors. Although much research has been conducted on social enterprise networking or partnerships, little is known about how social enterprises address such dilemmas. This chapter explores how do social entrepreneurs address moral dilemmas while networking with key stakeholders? To answer this question, we analyze the existing literature to understand the networking strategies adopted and the moral dilemmas experienced by the social entrepreneurs. Based on our review of literature, we present four kinds of social enterprises in terms of their networking situations and choices: (1) secluded saints (less known and less connected; high on moral values); (2) secluded devils (less known and less connected; low on moral values); (3) saints waving at the devils (well known and well connected; low on moral values); (4) saints in the pack of devils (well known and well connected; high on moral values). These categories are used to explain how social enterprises with different values, interact with and use their networks for different purposes. We discuss the possible consequences of each strategy and keep the question, how to reach the state of “successful saints,” open for future research. By presenting these different networking situations, our matrix sheds new lights on different social entrepreneurial networking options and their possible outcomes. This can act as a guide and a cautionary note, not only for the social enterprises but also for any hybrid organizations dealing with conflicting networking choices.
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With the rapid increase in corporate social responsibility (CSR) practices in many firms and the development of social enterprises (SE), questions regarding the ways in which CSR…
Abstract
Purpose
With the rapid increase in corporate social responsibility (CSR) practices in many firms and the development of social enterprises (SE), questions regarding the ways in which CSR affects consumers’ attitudes and behaviours have become crucial. This study aims to investigate how consumers’ CSR expectations and knowledge relate to their attitudes and purchase intentions regarding SE products.
Design/methodology/approach
This study investigates how consumer expectations of CSR and their own social responsibility affects purchase intention of SE products. The hypotheses are tested on a sample of 397 individuals recruited through snowball sampling online. The research hypotheses are tested by structural equation modelling. Most of the hypotheses are supported by the data analysis.
Findings
The results show that consumers’ CSR expectations, subjective knowledge and consumer’s perceived social responsibility (CPSR) have positive effects on their attitudes and purchase intentions concerning SE products. The results contribute to the literature on marketing of SE products and demonstrate that consumer CSR expectation and their CPSR are important antecedents of intention to purchase SE products.
Originality/value
There is limited empirical study on the purchase intention of SE products. The findings provide the empirical evidence that individual-level antecedents, including consumer’s CSR expectations, perceived social responsibility and subjective knowledge, have a significant relationship to their intentions to SE products. This study also supports the view that the general rise in CSR expectations and CPSR creates a favourable context for the marketing of SE products.
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