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Article
Publication date: 20 November 2023

Keqing Li, Xiaojia Wang, Changyong Liang and Wenxing Lu

The elderly service industry is emerging in China. The Chinese government introduced a series of policies to guide elderly service enterprises to improve their service quality…

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Abstract

Purpose

The elderly service industry is emerging in China. The Chinese government introduced a series of policies to guide elderly service enterprises to improve their service quality. This study explores novel differentiated subsidy strategies that not only promote the improvement of service quality in elderly service enterprises but also alleviate the financial burden on the government.

Design/methodology/approach

Evolutionary game and Hotelling models are employed to investigate this issue. First, a Hotelling model that considers consumer word-of-mouth preferences is established. Subsequently, an evolutionary game model between local governments and enterprises is constructed, and the evolutionary stable strategies of both parties are analyzed. Finally, simulation experiments are conducted.

Findings

The findings indicate that local government decisions have a significant influence on the behavior of elderly service enterprises. Increasing the proportion of local governments opting for subsidy strategies helps incentivize elderly service enterprises to improve their service quality. Furthermore, providing differentiated subsidies based on the preferences of the customer base of elderly service enterprises can encourage service quality improvement while reducing government expenditure. The findings offer valuable insights into the design of government subsidy policies.

Originality/value

Compared with previous research, this study examines the role of consumer preferences in a differentiated subsidy policy. This enriches the authors’ understanding of the field by incorporating neglected aspects of consumer preferences in the context of the emerging elderly service industry.

Details

International Journal of Intelligent Computing and Cybernetics, vol. 17 no. 2
Type: Research Article
ISSN: 1756-378X

Keywords

Article
Publication date: 8 September 2023

Keqing Li and Changyong Liang

Blockchain technology has been recognized as a potential solution to the challenges in managing healthcare information. Its adoption in the healthcare industry has garnered the…

Abstract

Purpose

Blockchain technology has been recognized as a potential solution to the challenges in managing healthcare information. Its adoption in the healthcare industry has garnered the attention of healthcare institutions and governments. Given the significant role of subsidies in promoting technology adoption, this study applies evolutionary game theory to examine the impact of government subsidies on the adoption of blockchain technology by healthcare institutions.

Design/methodology/approach

First, the authors analyze the interests of government administration departments and healthcare institutions separately in regards to blockchain adoption. Subsequently, the authors develop the payoff matrix of both participants and construct the evolutionary game model. And then, the authors calculate the replication dynamic equations and analyze the decision evolution of both participants through the replication dynamic equations and numerical experiments.

Findings

The numerical experiments demonstrate that government subsidies are effective in encouraging healthcare institutions to adopt blockchain technology. The study also reveals the necessary amount of subsidy required to guide healthcare institutions towards adoption. Additionally, the validity of the evolutionary game model in analyzing the interaction between governments and healthcare institutions is confirmed by the results.

Originality/value

Blockchain adoption in the healthcare industry differs from other emerging technologies, as there is the potential for it to reduce revenue for healthcare institutions. This study contributes to the analysis of theoretical models for promoting blockchain in the healthcare industry through subsidies. Additionally, it demonstrates the potential of evolutionary game theory in analyzing the adoption of blockchain technology, and the interaction between governments and healthcare institutions.

Details

Kybernetes, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 14 November 2022

Yujia Liu, Changyong Liang, Jian Wu, Hemant Jain and Dongxiao Gu

Complex cost structures and multiple conflicting objectives make selecting an appropriate cloud service difficult. The purpose of this study is to propose a novel group consensus…

Abstract

Purpose

Complex cost structures and multiple conflicting objectives make selecting an appropriate cloud service difficult. The purpose of this study is to propose a novel group consensus decision making method for cloud services selection with knowledge deficit by trust functions.

Design/methodology/approach

This article proposes a knowledge deficit-based multi-criteria group decision-making (MCGDM) method for cloud-service selection based on trust functions. Firstly, the concept of trust functions and a ranking method is developed to express the decision-making opinions. Secondly, a novel 3D normalized trust degree (NTD) is defined to measure the consensus levels. Thirdly, a knowledge deficit-based interactive consensus model is proposed for the inconsistent experts to modify their decision opinions. Finally, a real case study has been carried out to illustrate the framework and compare it with other methods.

Findings

The proposed method is practical and effective which is verified by the real case study. Knowledge deficit is an important concept in cloud service selection which is verified by the comparison of the proposed recommended mechanism based on KDD with the conventional recommended mechanism based on average value. A 3D NTD which considers three values (trust, not trust and knowledge deficit) is defined to measure the consensus levels. A knowledge deficit-based interactive consensus model is proposed to help decision-makers reach group consensus. The proposed group consensus model enables the inconsistent decision-makers to accept the revised opinions of those with less knowledge deficit, rather than accepting the recommended opinions averagely.

Originality/value

The proposed a knowledge deficit-based MCGDM cloud service selection method considers group consensus in cloud service selection. The concept of knowledge deficit is considered in modeling the group consensus measuring and reaching method.

Article
Publication date: 20 February 2023

Xuejie Yang, Dongxiao Gu, Honglei Li, Changyong Liang, Hemant K. Jain and Peipei Li

This study aims to investigate the process of developing loyalty in the Chinese mobile health community from the information seeking perspective.

Abstract

Purpose

This study aims to investigate the process of developing loyalty in the Chinese mobile health community from the information seeking perspective.

Design/methodology/approach

A covariance-based structural equation model was developed to explore the mobile health community loyalty development process from information seeking perspective and tested with LISREL 9.30 for the 191 mobile health platform user samples.

Findings

The empirical results demonstrate that the information seeking perspective offers an interesting explanation for the mobile health community loyalty development process. All hypotheses in the proposed research model are supported except the relationship between privacy and trust. The two types of mobile health community loyalty—attitudal loyalty and behavioral loyalty are explained with 58 and 37% variance.

Originality/value

This paper has brought out the information seeking perspective in the loyalty formation process in mobile health community and identified several important constructs for this perspective for the loyalty formation process including information quality, communication with doctors and communication with patients.

Details

Information Technology & People, vol. 37 no. 2
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 10 August 2022

Peiyu Zhou, Shuping Zhao, Yiming Ma, Changyong Liang and Junhong Zhu

The purpose of this paper is to understand the effect of platform characteristics (i.e. media richness and interactivity) on individual perception (i.e. outcome expectations) and…

1097

Abstract

Purpose

The purpose of this paper is to understand the effect of platform characteristics (i.e. media richness and interactivity) on individual perception (i.e. outcome expectations) and consequent behavioral response (i.e. user participation in online health communities (OHCs)) based on the stimulus-organism-response (S-O-R) model.

Design/methodology/approach

This study developed a research model to test the proposed hypotheses, and the proposed model was tested using partial least squares structural equation modeling (PLS-SEM) for which data were collected from 321 users with OHC experience using an online survey.

Findings

The empirical results show the following: (1) the three dimensions of media richness significantly affect the three outcome expectations, except that richness of expression has no significant effect on the outcome expectation of health self-management competence. (2) Human-to-human interaction significantly affects the three outcome expectations. Moreover, compared with human-to-human interaction, human-to-system interaction has a stronger impact on the outcome expectation of health self-management competence. (3) The three outcome expectations have a significant influence on user participation in OHCs.

Originality/value

This study extends the understanding about how platform characteristics (i.e. media richness and interactivity) motivate user participation in the context of OHCs. Drawing on the S-O-R model, this study reveals the underlying mechanisms by which media richness and interactivity are associated with outcome expectations and by which outcome expectations is associated with user participation in OHCs. This study enriches the literature on media richness, interactivity, outcome expectations and user participation in OHCs, providing insights for developers and administrators of OHCs.

Details

Aslib Journal of Information Management, vol. 75 no. 2
Type: Research Article
ISSN: 2050-3806

Keywords

Article
Publication date: 24 June 2021

Xuejie Yang, Dongxiao Gu, Jiao Wu, Changyong Liang, Yiming Ma and Jingjing Li

With the popularity of the internet, access to health-related information has become more convenient. However, the easy acquisition of e-health information could lead to…

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Abstract

Purpose

With the popularity of the internet, access to health-related information has become more convenient. However, the easy acquisition of e-health information could lead to unfavorable consequences, such as health anxiety. The purpose of this paper is to explore a set of important influencing factors that lead to health anxiety.

Design/methodology/approach

Based on the stimulus–organism–response (S-O-R) framework, we propose a theoretical model of health anxiety, with metacognitive beliefs and catastrophic misinterpretation as the mediators between stimulus factors and health anxiety. Using 218 self-reported data points, the authors empirically examine the research model and hypotheses.

Findings

The study results show that anxiety sensitivity positively affects metacognitive beliefs. The severity of physical symptoms has a significant positive impact on catastrophic misinterpretation. Metacognitive beliefs and catastrophic misinterpretation have significant positive impacts on health anxiety.

Originality/value

Based on the S-O-R model, this paper develops a comprehensive model to explain health anxiety and verifies the model using firsthand data.

Details

Internet Research, vol. 31 no. 6
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 2 November 2015

Yujia Liu, Jian Wu and Changyong Liang

The purpose of this paper is to propose novel attitudinal prioritization and correlated aggregating methods for multiple attribute group decision making (MAGDM) with triangular…

Abstract

Purpose

The purpose of this paper is to propose novel attitudinal prioritization and correlated aggregating methods for multiple attribute group decision making (MAGDM) with triangular intuitionistic fuzzy Choquet integral.

Design/methodology/approach

Based on the continuous ordered weighted average (COWA) operator, the triangular fuzzy COWA (TF-COWA) operator is defined, and then a novel attitudinal expected score function for triangular intuitionistic fuzzy numbers (TIFNs) is investigated. The novelty of this function is that it allows the prioritization of TIFNs by taking account of the expert’s attitudinal character. When the ranking order of TIFNs is determined, the triangular intuitionistic fuzzy correlated geometric (TIFCG) operator and the induced TIFCG (I-TIFCG) operator are developed.

Findings

Their use is twofold: first, the TIFCG operator is used to aggregate the correlative attribute value; and second, the I-TIFCG operator is designed to aggregate the preferences of experts with some degree of inter-dependent. Then, a TIFCG and I-TIFCG operators-based approach is presented for correlative MAGDM problems. Finally, the propose method is applied to select investment projects.

Originality/value

Based on the TIFCG and I-TIFCG operators, this paper proposes a novel correlated aggregating methods for MAGDM with triangular intuitionistic fuzzy Choquet integral. This method helps to solve the correlated attribute (criteria) relationship. Furthermore, by the attitudinal expected score functions of TIFNs, the propose method can reflect decision maker’s risk attitude in the final decision result.

Details

Kybernetes, vol. 44 no. 10
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 7 March 2016

Yajun Leng, Qing Lu and Changyong Liang

Collaborative recommender systems play a crucial role in providing personalized services to online consumers. Most online shopping sites and many other applications now use the…

Abstract

Purpose

Collaborative recommender systems play a crucial role in providing personalized services to online consumers. Most online shopping sites and many other applications now use the collaborative recommender systems. The measurement of the similarity plays a fundamental role in collaborative recommender systems. Some of the most well-known similarity measures are: Pearson’s correlation coefficient, cosine similarity and mean squared differences. However, due to data sparsity, accuracy of the above similarity measures decreases, which makes the formation of inaccurate neighborhood, thereby resulting in poor recommendations. The purpose of this paper is to propose a novel similarity measure based on potential field.

Design/methodology/approach

The proposed approach constructs a dense matrix: user-user potential matrix, and uses this matrix to compute potential similarities between users. Then the potential similarities are modified based on users’ preliminary neighborhoods, and k users with the highest modified similarity values are selected as the active user’s nearest neighbors. Compared to the rating matrix, the potential matrix is much denser. Thus, the sparsity problem can be efficiently alleviated. The similarity modification scheme considers the number of common neighbors of two users, which can further improve the accuracy of similarity computation.

Findings

Experimental results show that the proposed approach is superior to the traditional similarity measures.

Originality/value

The research highlights of this paper are as follows: the authors construct a dense matrix: user-user potential matrix, and use this matrix to compute potential similarities between users; the potential similarities are modified based on users’ preliminary neighborhoods, and k users with the highest modified similarity values are selected as the active user’s nearest neighbors; and the proposed approach performs better than the traditional similarity measures. The manuscript will be of particular interests to the scientists interested in recommender systems research as well as to readers interested in solution of related complex practical engineering problems.

Details

Kybernetes, vol. 45 no. 3
Type: Research Article
ISSN: 0368-492X

Keywords

Content available

Abstract

Details

Internet Research, vol. 31 no. 6
Type: Research Article
ISSN: 1066-2243

Article
Publication date: 7 August 2017

Chuanmin Mi, Lin Xiao, Sifeng Liu and Xiaoyan Ruan

With respect to the multiple-attribute decision-making problem with subjective preference for a certain attribute whose weight-value range have been given over other attributes…

Abstract

Purpose

With respect to the multiple-attribute decision-making problem with subjective preference for a certain attribute whose weight-value range have been given over other attributes whose weight values are unknown, a method based on the mean value of the grey number is proposed to analyse the decision-making problem. This method is used to choose a supply-chain partner under the condition that the decision makers have a preference for a certain attribute of various alternatives. The paper aims to discuss these issues.

Design/methodology/approach

First, the middle value of the preferred attribute’s weight-value range is supposed to be its weight value according to the content of the mean value of the grey number. Second, to reflect the decision maker’s subjective preference information, an improved optimisation model that requests the minimum deviation between the actual and expected numerical value of each attribute is constructed to assess the attributes’ weights. Third, the correlated degree and the correlation matrix, which are determined by the weight values of all attributes, are used to rank all the alternatives.

Findings

This paper provides a method for making a decision when decision makers have a preference for a certain attribute from an array of various alternatives, and the range of the certain attribute’s weight value is given but the weight value of the other attributes is unknown. When applied to supply-chain partner selection, this method proves feasible and effective.

Practical implications

This method is feasible and effective when applied to supply-chain partner selection, and can be applied to other kinds of decision-making problems. This means it has significant theoretical importance and extensive practical value.

Originality/value

Based on the mean value of the grey number, an optimisation model is built to determine the importance degree of each attribute, then the correlated degree of each alternative is combined to rank all the alternatives. This method can suit the decision makers’ subjective preference for a certain attribute well.

Details

Grey Systems: Theory and Application, vol. 7 no. 2
Type: Research Article
ISSN: 2043-9377

Keywords

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