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Article
Publication date: 7 August 2017

Ana M. Arboleda, Carlos Arce-Lopera and Samuel González

The purpose of this paper is evaluate to what extent consumers can recognise a scent within a context that is congruent either with the product or with the user, respectively…

Abstract

Purpose

The purpose of this paper is evaluate to what extent consumers can recognise a scent within a context that is congruent either with the product or with the user, respectively, objects’ quality or subjects’ involvement.

Design/methodology/approach

This paper consists of two experimental studies. The first study assesses people’s capacity to recognise three scents: leather, synthetic leather, and fabric. The second study assesses the way in which a frame of reference (quality or involvement) affects people’s capacity for scent recognition (leather and fabric).

Findings

Results confirm the difficulty of scent recognition revealing, in the first study, a low level of consistency in subjects’ responses. The second study shows an interaction between the type of scent and consumers’ framework: subjects who are primed to think about product quality present more accurate scent recognition when they smell leather, whereas subjects who are primed to think about themselves present more accurate scent recognition when they smell fabric.

Practical implications

These results can be used in brand communication. A scent, such as that of leather, should highlight quality attributes in its communication. If the product is unscented, communication should highlight the subject who uses the product.

Originality/value

Previous studies show the importance of the consistency between scent and product marketing strategies. This study complements these findings by differentiating the context where a scent is presented considering either the product (the object’s quality attributes) or the individual who uses that product (subject’s involvement).

Propósito

Este estudio evalúa en qué medida los consumidores pueden reconocer un aroma en un contexto congruente con el producto o con el usuario, respectivamente, calidad del objeto o involucramiento del sujeto.

Diseño/metodología/aproximación

Este artículo consiste en dos estudios experimentales. El primero evalúa la capacidad de los individuos para reconocer tres aromas: cuero, cuero sintético y tela. El segundo estudio evalúa de qué forma un contexto de referencia (calidad o involucramiento) influye en la capacidad para reconocer un aroma (cuero y tela).

Hallazgos

Los resultados confirman la dificultad para el reconocimiento del aroma mostrando, en el primer estudio, un bajo nivel de consistencia en las respuestas de los sujetos. El segundo estudio muestra una interacción entre el tipo de aroma y el contexto de los consumidores: Sujetos que se les induce a pensar en la calidad del producto tienen un reconocimiento del aroma más acertado cuando huelen cuero; mientras que sujetos que se inducen a pensar en sí mismos tienen un reconocimiento del aroma más acertado cuando huelen tela.

Implicaciones prácticas

Los resultados pueden ser utilizados en la comunicación de la marca. Un aroma, como el del cuero, deberá destacar en la comunicación atributos de calidad. Si el producto no tiene aroma, la comunicación debe destacar el sujeto que usa el producto.

Originalidad/valor

Estudios previos señalan la importancia de la consistencia entre el aroma y las estrategias de mercadeo de un producto. Este estudio complementa estos hallazgos diferenciando el contexto en el que se presenta un aroma considerando el producto (atributos de calidad del objeto) o el individuo quien lo usa (involucramiento del sujeto).

Details

Academia Revista Latinoamericana de Administración, vol. 30 no. 3
Type: Research Article
ISSN: 1012-8255

Keywords

Content available
Book part
Publication date: 11 August 2006

Abstract

Details

Travel Survey Methods
Type: Book
ISBN: 978-0-08-044662-2

Abstract

Details

Travel Survey Methods
Type: Book
ISBN: 978-0-08-044662-2

Abstract

Details

Transport Survey Methods
Type: Book
ISBN: 978-1-84-855844-1

Abstract

Details

Transport Survey Quality and Innovation
Type: Book
ISBN: 978-0-08-044096-5

Abstract

Details

Transport Survey Quality and Innovation
Type: Book
ISBN: 978-0-08-044096-5

Abstract

Details

Transport Survey Quality and Innovation
Type: Book
ISBN: 978-0-08-044096-5

Book part
Publication date: 25 November 2014

Edgar Eugenio Ramírez de la Cruz and Edna Liliana Gómez Fernández

The purpose of this chapter is to present a case studio on a successful urban sustainability public policy in Mexico: Línea Verde. The main goal of Línea Verde was to improve the…

Abstract

Purpose

The purpose of this chapter is to present a case studio on a successful urban sustainability public policy in Mexico: Línea Verde. The main goal of Línea Verde was to improve the inhabitant’s welfare through a sustainability project.

Methodology/approach

From a theoretical discussion and empirical research methods, throughout this chapter we present the results and discuss the possible elements that explain successful sustainable public policies.

Findings

Our main findings are that complex contexts like the Mexican – budgetary impediments, weak institutions, corruption, and federal fragmentations – political abilities seem to enable the final implementation of the project.

Practical implications

This case works as a laboratory of ideas to implement easily, or more effective, environmental policies in countries as complex as, or less than Mexico. Also, this case is valuable in terms of local governments’ analysis and their limitations and opportunities to implement successful environmental projects. The above, however, cannot applied exactly as described in this chapter, since political abilities cannot be manipulated, but this chapter opens future researches on what can explain successful sustainable policies or, if people’s relations may be more important than the policy design.

Social implications

This case highlights the importance of politics in the implementation of environmental policies in local governments with budgetary limitations.

Originality/value

This case is unique per se because runs throughout an old oil pipe; also, it got enough financing and actors helping the whole project, it had a good policy design that could never succeed if it wasn’t for politics.

Details

From Sustainable to Resilient Cities: Global Concerns and Urban Efforts
Type: Book
ISBN: 978-1-78441-058-2

Keywords

Content available
Book part
Publication date: 2 November 2009

Abstract

Details

Transport Survey Methods
Type: Book
ISBN: 978-1-84-855844-1

Book part
Publication date: 11 August 2006

Rosella Picardo

Abstract

Details

Travel Survey Methods
Type: Book
ISBN: 978-0-08-044662-2

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