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The aim of this paper is to develop a theory of organizational forgetting in the context of local governments from the paradigmatic lens of existing research orchestrated in management literature. The paper empirically explores how and why local governments forget and discusses the role of local politics in promoting memory loss in organizations.

The authors do an ethnographic study in a Village Panchayat, the lowest tier of the local government in rural India, in West Bengal, a state in eastern India. Data are collected through participant observation and informal interviews.

The paper argues that the existing framework on modes of organizational forgetting developed in the management literature is not sufficient in understanding the types of knowledge loss that occur in local governments. It shows that as a consequence of “memory decay” and “failure to capture,” local governments involuntary lose past knowledge and critical sources of expertise. The study also acknowledges the role of politics in deliberately endorsing organizational forgetting in local governments to eliminate failure and ethical lapses of elected representatives.

By exploring the phenomenon of organizational forgetting in local governments in the context of grassroots politics, this paper contributes to the ongoing discussion of organizational forgetting in a hitherto understudied area of how, and under what circumstances, public organizations such as local governments undergo forgetting, unlearning or loss of knowledge.

Healthcare for the poor in India has traditionally been a domain of public services. New business models based on cross-boundary cooperation between stakeholders are unique in their attempts to be inclusive, affordable, and viable. This chapter studies the process of cross-boundary cooperation by analyzing partnerships in Aravind Eye Care System (Aravind), a renowned eye care service delivery in southern India, known for its low cost, high quality, and high volume. Through the use of ethnographic narratives, one sees the process of partner selection, achievement of network goals, and cooperative learning—as well as the way these factors influence inclusivity and affordability in eye care. The chapter attempts to understand how values like empathy and compassion, integral to healthcare services, get transmitted outside the boundaries of the participating organizations and become embedded in the extended network. The chapter is divided into two sections. The first shows how Aravind has attempted to scale up compassion by partnering with local organizations in Tamil Nadu, the state where it primarily operates. The second part examines the process of blurring organizational boundaries where Aravind extends its services to other hospitals in India and elsewhere. Atypically, Aravind gives away its knowledge to these hospitals.

This paper aims to discuss the discourse of globalisation and its implications in the case of state-owned jute mills (SOJMs) in the post-colonial state of Bangladesh.

The authors draw upon a critical debate on the concept of globalisation and critical political economy to revisit the country’s historical, political, social and cultural construction to discuss conditions of its conformity within the global order. Additionally, the perspective of subaltern studies underpins discussion of the context of the post-colonial state.

A schematic analysis of the context surfaces issues that underpin the process of “truth production” and that have contributed to global integration of the Bangladesh economy. We consider how this discourse benefits some people, while over time, the majority are dislocated, excluded and deprived. Hence, this discourse denotes a territorial power of globalism that leads us to conceptualise Bangladesh as a neo-colonial state.

Through a case study of SOJMs, this paper contributes to discussion on the essence and implications of the globalisation discourse and on how its methods and techniques reinforce hegemony in the name of development and sustainability in the forms of liberalisation, democratisation and good governance in a state like Bangladesh.

The present study aims to investigate the impact of liquidity management on profitability of Indian Fast-Moving Consumer Goods (FMCG) firms, as well as the relationship among them, using econometric models.

Liquidity indices like current ratio, liquid ratio, absolute liquid ratio and cash conversion cycle are taken as explanatory variables, whereas age of creditors, age of debtors, age of inventory, sales and inter-temporal growth in sales are taken as control variables. Profitability is measured in terms of return on investment. The sample size is restricted to 18 Indian FMCG firms, and the secondary data for analysis are retrieved from Prowess Database of Centre for Monitoring Indian Economy for 10-year period from 2001-2002 to 2010-2011. Apart from using descriptive statistics and Pearson’s correlation analysis, panel data regression analysis like fixed-effects model and random effects model are used in the study. Hausman test is also used to make a choice between these two models.

The study results reveal a strong negative relationship between the measures of liquidity management and firms’ profitability, but firms’ size has a strong positive affiliation with profitability.

The study has been constrained by the sample size and the nature of the data, which could have well affected the results.

This study has identified critical management practices which are expected to help out finance managers and practitioners in recognizing vital areas for improving the financial performance of their firm’s operation.

The purpose of this study is to understand the perception of the local weavers amongst the Bodos, a tribe of the North-east (NE) India. Towards this a concept of a service pipeline process in the field of heritage attire preservation of Bodo Dokhona was focused that would endorse the local weavers' community for its wellbeing and sustainability.

The design approaches have been framed after interactions with the local weavers through a survey conducted for understanding the issues pertaining to weavers. Towards sustaining the Bodo heritage attire Dokhona, a service design pipeline for better management system was developed in three phases. Interactions with the local weavers through survey and validation for its feasibility were undertaken.

This research paper focuses on publishing innovative survey research and practice related to cultural heritage management of the Bodo traditional wear Dokhona and sustainability conservation of the pipeline process. Therefore, developing both skill and knowledge for the weavers' community of the region.

The design pipeline approach in this paper has been shared with the local weavers' for easy understanding of the step-by-step process of weaving a Dokhona made of eri silk. A progressive Bodo weaver will gain skill training which would lead to weavers' empowerment.

Developing and documenting an innovative service design approach. In this context, an insight for women empowerment leading to preservation of Bodo heritage is valued.

This paper aims to study the relationship between structure and agency of Indian women executives in the area of work-life balance in a developing and globalized context. It examines social production in a collectivist culture.

The approach is qualitative and interpretative. Semi-structured interviews of 105 senior women executives from major metropolitan cities in India (Delhi, Mumbai, Bangalore, Hyderabad and Chennai) form the rich data for this research. It uses sociological theories of McNay and Bourdieu to discuss the narratives of women executives.

The agency of women executives in India is influenced by cultural meta-narratives of marriage and motherhood. They experience conflict in the home front and less at the work place. Their negotiations with their structures reveal a nuanced agency wherein they try to fit cultural roles and also seek self fulfillment in a career.

First, it includes women executives only from the corporate sector. Second, opinions expressed by women executives alone have been taken for this study and is not cross-validated by opinions of others. This study is also limited to socio-cultural roles and expectations from women executives. Other variables that affect agency are not examined.

This study contributes to the understanding of how women executives, who have a greater agency, negotiate their structural constraints and how these actions contribute to social production.

It studies the societal impact of the agency of women executives in India.

The study provides a theoretical insight into structure and agency of women executives in India and thus adds an Indian perspective to the gender discourse.