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In industrialised countries water service providers (WSPs) must provide an appropriate level of service with an acceptable performance at an acceptable cost to customers. In the UK a move towards sustainable development is now also a major goal for WSPs. However, the imposition of institutional systems and regulatory targets still encourage the adoption of less sustainable technologies or solutions by the water industry. It is within this context, that the Sustainable Water industry Asset Resource Decisions (SWARD) project has developed a set of decision support processes that allow WSPs to assess the relative sustainability of water/wastewater system asset development decisions. A Guidebook has been produced that takes the WSP and its stakeholders through the processes essential to incorporating sustainability in asset investment decision‐making. Several case studies that demonstrate the SWARD principles in application are included within the Guidebook, the experience of which is described in this paper.

This chapter presents a thorough review on the mobile learning concept. It also explores how businesses are using mobile learning (m-learning) technologies for the training and development of their human resources. The research involved semi-structured interviews and an online survey. The research participants were expected to share their opinions about the costs and benefits of using m-learning applications (apps). The findings reported that the younger course participants were more likely to embrace the m-learning technologies than their older counterparts. They were using different mobile devices, including laptops, hybrids as well as smartphones and tablets to engage with m-learning applications at work, at home and when they are out and about. This contribution has identified the contextual factors like the usefulness and the ease of use of m-learning applications (apps), individual learning styles and their motivations, time, spatial issues, integration with other learning approaches as well as the cost and accessibility of the m-learning technology. In conclusion, this contribution identifies future research avenues relating to the use of m-learning technologies among businesses and training organizations.

This paper examines actors and discourses shaping new Canadian legislation designed to advance diversity in corporate governance.

This paper performs a stakeholder and discourse analysis drawing on texts of parliamentary debates.

The paper illuminates tensions regarding definitions of diversity, its importance for boards of directors and the mechanisms favoured for implementation. Official discourses examined show that, unlike for other political issues, opposition was largely muted, and most stakeholders engaged in the process supported legislation advancing diversity. Nonetheless areas of debate and positioning by actors and suggest important differences, with outcomes linked to non-traditional power bases.

This study provides insights into the discursive environments of organizations and processes relating to promoting diversity and equality in the political decision-making domain, a critical venue for understanding advancement of equity, often neglected in organizational studies.

By understanding the complex and competing discourses surrounding diversity and inclusion at the macro level this paper provides a context for understanding organizational (meso) and individual (micro) beliefs and behaviours.

This study shows how advocacy shapes how policy and legislation are framed and the ways mainstream organizations, including women's groups, may advance gender equality without regard to other dimensions of diversity or intersectionality.

This study maps the political discourse around recent Canadian legislation designed to improve diversity on boards that must, in the Canadian context, address more than gender.

Precarious work, characterized by low wages, unpredictable schedules and hours, physical hazards, and stressful psychosocial conditions, is a significant problem in the twenty-first century US economy. It most harshly affects women, racial/ethnic minorities, and immigrants. Caring labor jobs often involve precarious work and home health aide jobs are among the most precarious of these. With an ageing population creating high demand and a decline in the number of available workers, a societal crisis looms. The purpose of this paper is to discuss a business form that could positively impact the home care work environment.

This paper reviews previous research to call for closer examination of worker cooperatives as a means to reduce precarious work among home health care workers.

Worker cooperatives provide opportunities for economic empowerment for impoverished and marginalized workers. Cooperative Home Care Associates, a worker cooperative in the home care industry, reports better outcomes to workers than similar conventionally governed businesses.

This paper reviews results of a study comparing three organizational forms in the home health industry. Although there are relatively few worker cooperatives in the USA, future research should investigate this structure both where there is a low-wage labor force, and in general.

Better outcomes for employees in the worker cooperative suggest that this is a viable business form for workers in precarious work environments.

The paper highlights the features of an organizational form that could help alleviate social ills caused by precarious work.

This paper considers the structure and function of a business form little studied in the management discipline. Based on their unique features and possibilities, worker cooperatives should be of interest to equality, diversity, and inclusion scholars; and to strategy, organizational behavior, and entrepreneurship scholars.

In parallel to the rising popularity of the sustainability paradigm, the idea that tourism may contribute to development and poverty alleviation has also received increased acceptance. The literature questions whether sustainability could act as a barrier to development or whether conservation and development are two different goals that should be implemented in unison. This chapter maintains the second view and discusses the ways in which sustainability and development support each other by drawing from both streams of research. A sustainability viewpoint can address some of the challenges that the use of tourism for development faces.

The study aims examine the popular master narrative that marketing education in Britain first appeared in the 1960s and understand if its origins can in fact be traced to an earlier period. This is undertaken through an examination of the courses taught from 1902 to 1969 at the Faculty of Commerce, University of Birmingham, Great Britain.

The study draws on a number of primary source materials held at the archives at the Cadbury Research Library, University of Birmingham, that are related to the Faculty of Commerce.

The study identifies that marketing courses were being taught in Britain long before the 1960s by the new business schools; we can trace its origins to the beginning of the twentieth century at Birmingham. From 1902 onwards, marketing was consistently part of the syllabus of the undergraduate programme and it became part of the core syllabus of the post-graduate programme.

The findings of the study require marketing education scholars and scholars of the emergence of marketing thought to revise their beliefs concerning the emergence of marketing education in Great Britain and situate this in an earlier period.

The paper demonstrates the historical value of studying early commerce syllabi and the manner in which marketing-themed content was delivered to students.

Urban areas, especially in the coastal region of Bangladesh, face environmental degradation due to rapid urbanization, uncontrolled socio-economic activities and experiencing the adverse impacts of climate change. Nature-based solutions (NbS) as options for restoring, preserving, maintaining and elevating natural features or systems are becoming popular for reducing vulnerabilities caused either by natural hazards or human-induced activities. With this understanding, this study aims to explore the need of practicing NbS by studying the condition of a tidal canal (known as Thakurani Khal) and its peripheral areas of Mongla Port Municipality, a coastal and seaport town in Bangladesh.

This case study-based research uses multiple inquiries, including focus group discussions, pair-wise comparison, observation, GIS-based mapping, key informant interviews and secondary climate data review, to understand the spatial development of the area and community reactions to the changes in the urban environment.

The natural water flow of this canal is controlled by sluice gates that indirectly allowed the dweller to encroach its lands and convert the canal into a solid waste dumping area. These human-induced activities as well as the climate change-induced events (i.e. extreme heat, intensive and irregular rainfall, increased number of cyclones, etc.) have made the adjacent areas prone to waterlogging and drainage congestion. In this context, the revival of the original natural quality of the canal has been identified as an alternative to ensuring an adaptive urban environment.

This research highlights the importance of practicing NbS for developing urban resilience in the context of climate change.

Overtourism is a problem of social and psychological perspective which is aggravated by the mismanagement of the destination. It can also be understood as an umbrella term which incorporates the unfavourable conditions created by means of several tourism activities. The present scenario of overcrowding by tourists, displacement of local population and loss of authenticity can be assumed that overtourism is a consequence of increasing volume of tourism industry in the twenty-first century. There are strong uncorroborated beliefs around overtourism formed by media and literature which are not concrete and need to be busted. Several impressions have been generated around the phenomenon of overtourism and overcrowding which has hampered the administration of a destination. This chapter identifies 11 myths of overtourism with the help of literature review and supporting examples have been given with each myth. The authors attempt to decipher the underlying stereotypes of overtourism in context of it being a recent phenomenon, its existence in the popular part of the cities and the realities of the solutions and perceptions of the concept.

Selection of sustainable building materials represents an important strategy in the design and construction of a building. A principal challenge therefore is the identification of assessment criteria based on the concepts and principles of sustainability, and the process of prioritizing and aggregating relevant criteria into an assessment framework. Therefore, the purpose of this paper is to fill these gaps by describing the development stages of key assessment criteria used within an assessment tool under development for sustainable building material selection in the UK building industry.

After conducting a thorough and systematic literature review, a total of 24 sustainable assessment criteria (SAC) based on the triple bottom line and the need of building stakeholders were identified. A survey of UK architects and designers was conducted to capture their perceptions on the importance of the criteria. A total of 490 questionnaires were mailed out to participants for completion. An initial and follow‐up administration of the postal survey generated an overall response rate of 20.2 per cent. Factor analysis was utilized to group the criteria into assessment factors for modelling sustainability of building materials.

The result revealed that all criteria were considered important, with “aesthetics”, “maintainability” and “energy saving” the three top criteria considered for building materials selection. Factor analysis shows that these SACs can be aggregated into six factors namely: “environmental impacts”, “resource efficiency”, “waste minimization”, “life cycle cost”, “socio benefit”, and “performance capability”. Since these criteria were derived from the survey through expert opinion, consideration of these six criteria in material selection will ensure sustainability of building projects.

The sampling method does not include other stakeholders, who in a way influence material selection, such as the client. The sample size may need to be extended to include more stakeholders involved in material selection in order to minimize sampling error. However, the importance of the study remains, for the limitations do not detract from them, but merely provide scope for further research.

The current study contributes to the building industry and sustainability research in at least two aspects. First it widens the understanding of selection criteria as well as their degree of importance. It also provides building stakeholders a new way to select materials, thereby facilitating the sustainability of building projects.