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Article
Publication date: 7 August 2018

John Shepherd, Larissa Petrillo and Allan Wilson

The purpose of this paper is to describe how recent immigrants and refugees to Canada (“newcomers”) use the facilities of a large, urban public library. As the library previously…

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Abstract

Purpose

The purpose of this paper is to describe how recent immigrants and refugees to Canada (“newcomers”) use the facilities of a large, urban public library. As the library previously surveyed the general user population, the responses to the two surveys can be compared.

Design/methodology/approach

Questionnaires were administered as patrons were leaving Surrey Libraries Branches to adult public library members who self-identified as newcomers who arrived in Canada within the previous ten years.

Findings

The pattern of library use by newcomers differed from that of the general population. They visited more frequently and stayed longer. Newcomers were heavier users of library services and used a wider range of services. They used the library branch as a public place. The library provided them with a place to study, read or meet other people.

Research limitations/implications

The study was exploratory. The small sample size and the data collection process do not allow extrapolation to the underlying population.

Practical implications

Recent newcomers often have similar informational, psychological and social needs. Public libraries can play a role in assisting newcomers during their adjustment process.

Originality/value

Researchers worked closely with library management to develop questions based on decision usefulness. An earlier in-house study allowed comparisons to be made between branch use by newcomers and general library users. Canadian studies into government policy, along with immigrant and refugee studies, provide context for the survey results.

Details

Library Management, vol. 39 no. 8/9
Type: Research Article
ISSN: 0143-5124

Keywords

Article
Publication date: 14 November 2019

John Shepherd, Larissa Petrillo and Allan Wilson

The purpose of this paper is to summarize a library use study of the central and community branches of a Canadian public library. An exit survey documented the in-branch…

Abstract

Purpose

The purpose of this paper is to summarize a library use study of the central and community branches of a Canadian public library. An exit survey documented the in-branch activities of users as a part of a library strategic planning process. Survey results were used in combination with branch statistics, postal code circulation statistics, neighbourhood demographics and other data sources to document the in-library use of the two facilities.

Design/methodology/approach

Questionnaires were administered to library users 15 years of age or older at the exits of the central and community branches. The survey collected data on their activities and services used during their current visit. Additional sources such as branch-level statistics, furniture tally sheets, photographs, Canada Census data and circulation analysis by patron postal code and lending branch were used during the analysis stage.

Findings

Both branches are heavily used but in different ways. Branch circulation and gate count per square foot of floor space were high relative to other Canadian libraries. Patron visits to the community branch were short in duration, in line with previous public library studies. User visit duration and in-library activities within the main branch somewhat resembled those of the central branch of a larger library system but likely for different reasons.

Research limitations/implications

The study was exploratory. Data were collected during two coinciding days of library operation, a Thursday and a Saturday, and may not be representative of the underlying population. The study was limited in scope as it was a community service project for undergraduate university students.

Practical implications

Branch library use surveys, in combination with library statistics and demographics, can provide useful insights concerning in-library patron behaviour when the use of ethnographic techniques is not feasible.

Originality/value

The study explored differences and similarities in user behaviour in two types of library facilities, a central and a community branch. Few published studies make such a direct comparison. The study explored the perceived benefits received by patrons from public library use and incorporated branch statistics, circulation analysis and Census data.

Details

Library Management, vol. 41 no. 1
Type: Research Article
ISSN: 0143-5124

Keywords

Book part
Publication date: 14 October 2019

Susan Jacobson, Juliet Pinto, Robert E. Gutsche and Allan Wilson

Residents of South Florida have been living with the effects of climate change in the form of flooding due, in part, to sea level rise, for more than a decade. However, previous…

Abstract

Residents of South Florida have been living with the effects of climate change in the form of flooding due, in part, to sea level rise, for more than a decade. However, previous research has characterized news coverage of climate change impacts as concerning distant events in terms of time and place. In this study, we look at coverage of climate change at The Miami Herald from 2011-2015, a time period significant in terms of increased temperatures and flooding levels on city streets. Through a content analysis of 167 articles, this study argues that news coverage of climate change in The Miami Herald was largely pragmatic, linked to a news peg, locally focused and presented via opinion pieces rather than news articles. Furthermore, Miami Herald coverage links distant hypotheses of climate change with local realities, invokes a network of editorial responses, and emphasizes local impacts, particularly in more affluent areas. Findings from this study contribute to understanding how news coverage of climate change as a local story may provide a useful model for engaging the public in adapting to and mitigating against the impact of climate change, and creating social acceptance of climate change policy.

Details

Climate Change, Media & Culture: Critical Issues in Global Environmental Communication
Type: Book
ISBN: 978-1-78769-968-7

Keywords

Article
Publication date: 5 May 2007

Joshua D. Detre, Christine A. Wilson and Allan W. Gray

Recent research has indicated that livestock producers who want to manage risk and diversify their operations should invest in the stock market. This research evaluates whether or…

Abstract

Recent research has indicated that livestock producers who want to manage risk and diversify their operations should invest in the stock market. This research evaluates whether or not a portfolio of publicly held companies that are first handlers of pork products would provide pork producers with a means of enhancing annual returns and reducing the volatility in the annual returns. Ex ante results suggest producers can gain from investment in value‐added stocks. Ex post results, however, imply producers must choose active management of their portfolio to receive the same type of benefits as the ex ante portfolio.

Details

Agricultural Finance Review, vol. 67 no. 1
Type: Research Article
ISSN: 0002-1466

Keywords

Article
Publication date: 9 April 2018

Alex G. Gillett and Kevin D. Tennent

Existing studies of the finance of English Association Football (soccer) have tended to focus on the sport’s early years, or on the post-1992 Premiership era. The authors examine…

Abstract

Purpose

Existing studies of the finance of English Association Football (soccer) have tended to focus on the sport’s early years, or on the post-1992 Premiership era. The authors examine a case from the turbulent 1980s charting the struggle for economic survival of one club in a rapidly changing financial, economic, political and demographic landscape. The purpose of this paper is to examine not only the financial management of a football club during this time, but also the interventionist role of the local authority during this turbulent period.

Design/methodology/approach

The authors investigate the financial difficulties of a sport business, Middlesbrough Football and Athletic Company Limited, examining the broader economic context, drawing on unseen archival sources dating from the 1980s to analyze the relationship between club, local and national government and the regional economy.

Findings

They not only examine the financial management of the football club but also analyse the interventionist role of the local authority in supporting the club which had symbolic value for the local community.

Practical implications

This paper is relevant to policymakers interested in the provision of local sports facilities and the links between elite sport and participation.

Originality/value

The authors show that professional sports clubs are driven by a different institutional logic to state organizations and the findings enable them to define these differences, thereby refining Thornton et al.’s (2012) typology of institutional orders. Furthermore, the case study highlights practices involving informal partnership between state and sport that the authors label as shadow hybridity.

Details

Journal of Management History, vol. 24 no. 2
Type: Research Article
ISSN: 1751-1348

Keywords

Article
Publication date: 10 August 2015

John Shepherd, Kaitlyn Vardy and Allan Wilson

This paper summarizes a time-diary study of a Canadian public library that estimated the hours spent by patrons using library facilities and circulated collections during a month…

1426

Abstract

Purpose

This paper summarizes a time-diary study of a Canadian public library that estimated the hours spent by patrons using library facilities and circulated collections during a month. The purpose of this paper is to convert conventional library statistics into a metric more understandable to external stakeholder groups: time.

Design/methodology/approach

Paper-based time-diaries collected data on the patron use of circulated library materials throughout the loans cycle and exit surveys measured the duration of branch visits. This data along with gate and circulation statistics were used to estimate hours of patron residency in library branches and the time spent consuming borrowed materials.

Findings

Patrons used the services, facilities and collections of Prince George Public Library’s Bob Harkins branch for an estimated 182,000 hours during August 2013. Over 90 per cent of use occurred offsite through the consumption of circulated materials by diarists and secondary use of borrowed items by their families and friends.

Practical implications

Conventional statistics understate the utilization of public library resources as most of their use occurs outside the library branches, a different usage pattern than for other municipal services. This study suggests that all library use is potentially measurable using a single metric, hours of patron use. The value of a time metric, once methodologically sound, is its usefulness as a measure of library performance and its convertibility in dollars of direct value using contingent valuation methodology.

Originality/value

Time-diary methodology collected patron time-use data on public library circulated materials. The paper demonstrates the potential of patron time-use as a metric of library performance. Hours of patron use appear convertible into dollars of benefit using contingent valuation research.

Details

Library Management, vol. 36 no. 6/7
Type: Research Article
ISSN: 0143-5124

Keywords

Article
Publication date: 1 March 2001

K.G.B. Bakewell

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18;…

18835

Abstract

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18; Property Management Volumes 8‐18; Structural Survey Volumes 8‐18.

Details

Structural Survey, vol. 19 no. 3
Type: Research Article
ISSN: 0263-080X

Article
Publication date: 1 September 2001

Index by subjects, compiled by K.G.B. Bakewell covering the following journals: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18; Property Management…

14814

Abstract

Index by subjects, compiled by K.G.B. Bakewell covering the following journals: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18; Property Management Volumes 8‐18; Structural Survey Volumes 8‐18.

Details

Facilities, vol. 19 no. 9
Type: Research Article
ISSN: 0263-2772

Article
Publication date: 1 March 2001

K.G.B. Bakewell

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18;…

14440

Abstract

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18; Property Management Volumes 8‐18; Structural Survey Volumes 8‐18.

Details

Property Management, vol. 19 no. 3
Type: Research Article
ISSN: 0263-7472

Article
Publication date: 1 May 2001

K.G.B. Bakewell

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18;…

14206

Abstract

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18; Property Management Volumes 8‐18; Structural Survey Volumes 8‐18.

Details

Journal of Property Investment & Finance, vol. 19 no. 5
Type: Research Article
ISSN: 1463-578X

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