Baltic Journal of Management
Issue(s) available: 75 – From Volume: 1 Issue: 1, to Volume: 19 Issue: 6
Subject:
Volume 18
Volume 17
Volume 15
Volume 13
Volume 12
Volume 11
Volume 10
Volume 7
Volume 5
Sleepless nights at work: examining the mediating role of insomnia in customer mistreatment
Jeeyoon Jeong, Ji Hoon Lee, Steven J. KarauGrounded in the conservation of resources theory, this study proposes the mechanisms and conditions under which customer mistreatment affects employee proactive behavior. This…
ISSN:
1746-5265Online date, start – end:
2006Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Ms Ruta Kazlauskaite