Table of contents
Proactively ensuring the future of HR
Annie WaiteWelcome to a somewhat revitalized and invigorated issue of Strategic HR Review. Technology is advancing at an increasingly fervent pace and the HR world, along with the rest of…
Tackling diversity and HR convergence
Wesley Payne McClendonWesley Payne McClendon explains why HR needs to simultaneously address its multiple challenges in order to contribute to making strategic decisions.
Reducing Austar’s training costs
In 2004, AUSTAR, an Australian television operator, realized it needed to improve communications with its front‐line customer service personnel. Despite receiving regular updates…
How to create a green‐thinking HR function
Quentin ColbornGreen issues are increasingly on the radar of forward‐thinking businesses around the world, due to the ever‐changing climate ‐ both politically and meteorologically. But is this…
Patrick Manion, Hard Rock International
Patrick Manion is vice president and chief HR officer at Hard Rock International. His previous roles include partner and practice leader for BearingPoint, global VP of HR for…
Q: How can I effectively manage generational and cultural diversity
Richard ScaseIt’s a disappointing fact that the top decision makers in too many businesses consist of white, middle‐aged men. This is despite phenomenal changes in the labour force over the…
Avoiding ageism and promoting diversity at Coca‐Cola
Catherine WebbCatherine Webb, HR controller at Coca‐Cola Enterprises, provides examples of how the organization has established forward‐thinking, diverse, anti‐ageism policies in order to…
Providing stress counselling to Quest International’s employees
Carole SpiersStress issues can have detrimental effects on staff wellbeing. Quest International, a UK fragrance specialist, has addressed the issue by forming its own counselling group…
Rolling out employee share options at Enterprise Inns
Julia MemeryOffering share “match” incentives and flexible payment choices enabled Enterprise Inns to gain employee buy‐in for its Share Incentive Plan, explains Julia Memery, relationship…
Research and results: A look at current trends and data
Senior management largely unsatisfied with HR function, Flexi‐time perceived to hamper career prospects, 81% of European companies to standardize HR in 2006, CEOs should see HR as…
Deloitte’s three ways to instil ethical guidelines: How promoting and enforcing ethical policies can have a positive impact on the bottom line
Tiffany McDowellDr Tiffany McDowell, a consultant with Deloitte Consulting, uses growing evidence and her experience working with a range of clients to suggest that there’s a tangible bonus in…
How coaching cuts costs and saves time at BT Retail: Improving overall performance through coaching sessions
Ian Brumwell, Paul ReynoldsIn 2004, BT Retail Online enlisted the help of coaching consultants Trinity Horne, to identify methods of improving and optimizing its performance management framework. Ian…
Leveraging personalities for business advantage: Exploring how age and character impact upon leadership development
Gareth EnglishGareth English, senior consultant with business psychology experts, OPP, details how enhancing awareness levels and using psychometric profiling systems can help leaders identify…
Building on employee strengths at Sony Europe: A three‐step process to maximize staff contributions to the business
Roy WhiteWhen Sony Europe began a restructure in 2003, Roy White, its VP of HR, realized that identifying and focusing on each employee’s key strengths would be crucial to enhancing…
Modernizing HR tools at the DWP: Ensuring rapid and strategic training for more than 50,000 line managers
Maxine Clark, Clare RobertsBy introducing three specialized web portals, the Department for Work and Pensions facilitated a skills cascade, which transformed the HR department and gave line managers…
ISSN:
1475-4398Online date, start – end:
2004Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Javier Bajer
- Nicholas King