Business Process Management Journal: Volume 13 Issue 5

The impact of technological factors on information systems success in the electronic‐government context

Ramlah Hussein, Nor Shahriza Abdul Karim, Mohd Hasan Selamat

This study is being conducted in order to investigate the influence of technological factors on up‐stream model of Delone and McLean's IS success dimensions.

Framework and meta‐model for specifying business components

Peter Fettke, Peter Loos

Component‐based software development is a potential reuse paradigm for the future. While the required technologies for a component‐style system development are widely available…

Information systems outsourcing: Motivations and the implementation strategy in a Malaysian bank

Mohd Adam Suhaimi, Husnayati Hussin, Muzzafar Mustaffa

This paper aims to aid in understanding the motivations for information system (IS) outsourcing decision and its initial implementation at one of the top commercial banks in…

A business‐revenue model for horizontal portals

Stephen Burgess, Arthur Tatnall

Horizontal web portals fill an important place in the operation of the internet and this paper seeks to look at how these portals may become profitable. A portal is simply a…

The role of organizational capabilities in successful e‐business implementation

Chih‐Ping Lee, Gwo‐Guang Lee, Hsiu‐Fen Lin

Based on organizational capabilities and information technology implementation literature, this study seeks to propose a research model to examine the influence of organizational…

HR BPO service models for small and medium enterprises

Gyeung‐Min Kim, Hyun Jung Won

The goal of this research is first to investigate the outsourcing needs of small and medium enterprises (SMEs) in each of the following HR sub‐processes: recruiting, training, HR…

Business process reengineering in UAE public sector: A naturalization and residency case study

Mihyar Hesson

This paper seeks to reengineer the applications' processes of the Naturalization and Residency Department in Al Ain city and to develop an electronic version of the reengineered…

A quantitative analysis of factors contributing electronic data interchange adoption among Bruneian SMEs: A pilot study

Afzaal H. Seyal, Mohd Noah Abd Rahman, Hj Awg Yussof Hj Awg Mohammad

The primary purpose of this research is to examine and explore quantitatively the determining factors that contribute electronic data interchange (EDI) adoption among Brunei's…