Table of contents
A management model and factors driving performance in public organizations
Francesco SoleThis paper seeks to analyse the characteristics of performance measurement and management systems in public organizations and to highlight the main factors driving performance in…
Managerial characteristics, strategy and performance in local government
Ali Ahmed Sebaa, James Wallace, Nelarine CorneliusThis paper aims to investigate strategy at the functional level, in Dubai local government. Using Miles and Snow's strategy typology, it seeks to concentrate on the relationship…
Case study: A fresh approach of the Balanced Scorecard in the Heathrow Terminal 5 project
Ron Basu, Chris Little, Chris MillardThe purpose of this paper is to present a case study of the Heathrow Terminal 5 project and to illustrate a customised application of the Balanced Scorecard in a major…
Comparative study of core values of excellence models vis‐à‐vis human values
Balvir TalwarThis paper sets out to present a comparative study of the core values of 16 excellence models vis‐à‐vis human values enshrined in ancient religious philosophies and identified by…
A decomposition and hierarchical approach for business performance measurement and management
Paolo Taticchi, Flavio Tonelli, Luca CagnazzoPerformance measurement and management (PMM) is a key practice to drive modern businesses. The literature available in this field highlights a certain maturity regarding…
Branding paradigm for the bottom of the pyramid markets
RajagopalThis paper aims to deliver new models of brand management in bottom‐of‐the‐pyramid (BoP) markets, considering the personality traits, image, technology and reputation of firms…
The dilemma of performance appraisal
Peter Prowse, Julie ProwseThis paper aims to evaluate the aims and methods of appraisal, and the difficulties encountered in the appraisal process.
ISSN:
1368-3047Online date, start – end:
1997Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Mr Jos Van Iwaarden
- Professor Giovanni Schiuma